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Were seeking a hands‑on Field Support & Customer Complaints Engineer to serve as the technical front line for EMEA customers

Diagnosing complex motion system issues
Driving rapid resolution and closing the loop with robust corrective and preventive actions.
Manage complaints end‑to‑end (from intake through root cause analysis and CAPA)
provide on‑site and remote support
Closely collaboration with Engineering, Quality, Operations, Planning, Purchasing, Project Management, and R&D to protect customer uptime and product performance.
Job responsibilities:
Customer technical support (EMEA): Provide Tier‑2/3 remote and on‑site support for motion systems (mechanical, electrical, controls), including installation assistance, commissioning, optimization, and troubleshooting.
Complaint and Service Calls management: Own the full lifecycle of customer complaints and escalations-intake, triage, replication, root‑cause analysis (e.g., 5‑Whys, Fishbone, 8D), corrective actions, preventive actions, and formal closure with clear documentation.
Field diagnostics & failure analysis: Collect logs, waveforms, and measurements; analyze mechanical assemblies, drivers/controllers, cabling, and environmental factors to isolate issues; recommend fixes, field updates, or design/process changes.
On‑site interventions: Plan and execute field visits across EMEA to stabilize systems, perform repairs/replacements (RMA coordination), apply firmware/parameter updates, and validate effectiveness.
Quality collaboration: Work with Quality to initiate NCRs/CAPAs, verify containment, and track systemic improvements back into production and service knowledge bases.
Cross‑functional alignment: Coordinate with R&D, Project Managers, Operations, Planning, and Purchasing to ensure parts availability, ECO changes, and sustainable resolutions reflected in manuals, procedures, and training. [JD Service Eng | Word]
Knowledge assets: Create and maintain troubleshooting guides, service bulletins, and FAQs; deliver training to distributors and key customers.
Voice of Customer: Aggregate field insights to influence product reliability, usability, and serviceability; contribute data to reliability reviews and design FMEAs.
Tools & systems: Keep accurate case records in CRM/ticketing systems; maintain test rigs, jigs, and diagnostic tooling required for field validation.
Safety & compliance: Adhere to company and customer safety standards; ensure service work aligns with applicable quality procedures.

we are looking for a Mechanical Team Manager.
Responsibilities:
Lead the Mechanical team in the development and support of Nanomotion future and current products.
Deliver on projects and tasks as assigned by management.
Design of precise motion systems, intended for use in a complex multidisciplinary environment.
Responsible for product design from spec definition phase to transfer to production.
Establish processes & procedures to ensure professional excellence and timely and high-quality deliverables.
Develop the team to master the company core technology and become highly capable and agile.
Use proactivity and technical expertise to identify opportunities in the marketplace and improvement opportunities in the companys activities.
Work closely with Operations and Sales Departments.

we are looking for a NPI Quality Engineer.
Key Responsibilities:
Coordinate Cross-Functional Teams: Collaborate with R&D, design, procurement, and production teams to ensure smooth product launches.
Process Development: Develop and optimize manufacturing processes for new products using quality tools.
Documentation: Review and maintain process documentation, work instructions, and operator training materials.
Prototype Builds: Support PT builds and production ramp-up activities, ensuring product quality, yield, and cycle times meet expectations.
Issue Resolution: Identify and resolve production issues during development and transfer phases.
Compliance: Ensure compliance with quality and regulatory standards.
Continuous Improvement: Implement continuous improvement practices to enhance production efficiency and product quality.

We're a global leader in smart energy technology, with over 3,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery Storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. We offer amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. The Embedded control team develop SW products that create the basic building blocks of the system and deal with various fields - power conversion algorithmic, communication algorithmic, optimizations, rt problems on different platforms - DSPs, Companys ASIC and digital controlled power converters for photo-voltaic power systems. Our technological challenges focus on the following fields: power electronics, digital close loop control and Digital Signal Processing algorithms implemented on companys microprocessors. In this position, you will take part in developing advanced control algorithms and software for our state-of-the-art products. What you will be doing:
* Learning the different aspects of our products by developing features in various areas and disciplines - power electronics, control theory, DSP, and communication over different platforms.
* Design, develop, optimize, TEST and maintain complex Embedded SW for power electronics and control systems in a multi processors environment.
* Develop software for various micro-controllers and coping with various rt constraints.
* Involvement in projects / products from end to end - from concept and simulation, through development and integration and field deployment.
* Building complex simulations integrating SW and HW and working hand by hand with HW team.
* Interface with and support Hardware teams in testing, evaluation, and troubleshooting throughout the development cycle. This role requires an understanding of power conversion, Embedded systems, and Real-Time control algorithms.

Country:
Israel

City:
Herzliya

a leading provider of advanced inertial navigation systems for defense and international markets, is looking for a Systems Engineer to lead the design and development of IMU & INS solutions.
This role is at the heart of our R&D organization, driving system architecture and end-to-end development of complex multidisciplinary products.
In this role you will -
Lead full lifecycle development of inertial navigation systems (IMU/INS) - from concept and requirements definition through architecture, design, integration, verification, and qualification.
Own system-level architecture, including performance budgets, error modeling, and trade-off analysis.
Drive multidisciplinary development across Hardware, Firmware, Software, Algorithms, Mechanics, and Production.
Define and manage system requirements, interfaces, and verification plans (V&V).
Lead integration activities, debugging, and root-cause analysis of complex system-level issues.
Analyze performance and test data (lab & field), including drift, noise, thermal & dynamics effects, and calibration behavior.
Support design reviews, documentation, and compliance with industry and military standards.
Contribute to cost estimation, risk analysis, and design-to-cost considerations.
Work closely with customers - from technical discussions to onsite integration and acceptance tests.

We are looking for a Program Manager
to join our team and take a leading role in our challenging Development and Production Programs.
Your day-to-day activity is to work closely with multiple internal and external interfaces - customers, engineering, operations, subcontractors, and management to execute, supervise, and manage the programs work plan, deliveries and budget.
In this role you will -
Lead and coordinate multidisciplinary programs for various defense applications, involving multiple internal and external stakeholders.
Manage a range of production programs - coordinate production and deliveries to customers.
Manage program lifecycle: planning, execution, monitoring, and closure.
Ensure alignment with strategic goals, budget, and timelines.
Interface with engineering, operations, R&D, finance, and external partners (customer and subcontractors) domestic and international.
Prepare and present program status to executive leadership and customers.
Identify and mitigate risks across technical, operational, and contractual domains.

Smart Shooter is looking for an experienced Mechanical Engineer with strong capabilities in mechanical and opto-mechanical design for leading development projects, product design, and working in a multi-program, highly multidisciplinary environment. The role includes end-to-end development of mechanical systems, from concept and detailed design through manufacturing, testing, and integration, supporting advanced and complex products in dynamic engineering environments. ?About Smart Shooter Smart Shooter is a world-class designer, developer, and manufacturer of innovative Fire Control Systems that significantly increase the accuracy and lethality of small arms. With a rich record in designing unique solutions for the warfighter, Smart-Shooter’s technology enhances mission effectiveness through the ability to accurately engage and eliminate ground, aerial, static or moving targets during day and night operations. Responsibilities
* Design and development of mechanical systems, including mechanisms, opto-mechanics, and miniaturized electronic packaging
* Lead product development from concept through delivery (detailed design, manufacturing, testing, and customer support)
* Collaborate closely with cross-functional teams including electronics, software, systems, and manufacturing
* Work with suppliers and subcontractors

Lead end-to-end project of customized armored vehicles, from conceptualization to final delivery.
Plan, execute, and deliver project in alignment with client requirements and organizational standards.
Manage static and dynamic vehicle trials, ensuring performance and safety testing.
Apply engineering expertise to resolve technical issues and improve reliability.
collaborate with internal teams, external partners and clients.

The Mechanical Engineer works closely with Hardware Engineering, Product Design, Electrical Engineering, and Process Engineering teams, leading design and analysis efforts across the product development cycle.

Responsibilities
Pioneering opto-mechanical designs for precision assemblies, translating ambitious concepts and optical requirements into manufacturable solutions with exacting tolerances.
Owning mechanical integration of optical components, sensors, and PCBs - encompassing fit, alignment, tolerance stack-up, and assembly sequence definition.
Partnering with Manufacturing and Process Engineering from early design stages to ensure concepts are grounded in process capability and scalable to mass production.
Leading FEM analyses across thermal, static, dynamic, and drop-test scenarios for small form factor consumer devices, ensuring structural integrity and durability under real-world conditions.
Conducting failure analysis (FA) to identify root causes and drive corrective design actions to resolution.
Driving end-to-end prototype builds, R&D setups, jigs, and fixtures in close collaboration with Process Engineering.
Defining and executing design verification and validation plans, and translating results into concrete design improvements.
Defining GD&T and collaborating with manufacturing partners to validate producibility, dimensional compliance, and process yield.
Leading design reviews, identifying risks early, and driving cross-functional resolution of complex mechanical challenges.