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We are looking for an experienced Technology Architect / Technical Leader to drive the design, scalability, and evolution of our Harmony SaaS security platform. You will play a pivotal role in shaping our SaaS cloud security architecture and capabilities to protect organizations from emerging threats in real-time. This is a strategic, cross-functional, and hands-on position, suitable for a builder who thrives on ownership and technical depth.
Key Responsibilities
Architect and drive end-to-end design of large-scale, secure, and high-performance SaaS systems for cloud security, detection, and response.
Lead cross-functional projects across data, detection, and platform teams to deliver end-to-end features and capabilities.
Collaborate closely with Product Managers, Engineering Managers, and UX Designers to translate business requirements into scalable solutions.
Mentor engineers and guide the technology roadmap for the Harmony SaaS product.
Ensure operational excellence and full lifecycle ownership: design, implementation, deployment, observability, and continuous improvement.
Contribute to codebases where needed to unlock complex or foundational technical challenges.
Set architectural and technical standards for data pipelines, microservices, and cloud infrastructure.
Bring technical leadership and innovation to areas such as:
High-scale detection engines and analytics
Cloud-native threat protection
Real-time event streaming and processing
Unified SaaS security policies and visibility.

We're building the next generation of XDR and NDR solutionsdesigned to ingest, analyse, and act upon data from every corner of the enterprise.
By combining Advance AI, cutting-edge big data technologies, real-time processing frameworks, and our industry-leading cybersecurity intelligence, were redefining how modern organizations detect, prevent, and respond to cyber threats.
We are looking for a highly driven and experienced senior developer to join our dynamic and experienced Core team. Operating in a start-up-like environment within a global cybersecurity leader, you will play a pivotal role in designing, developing, and delivering high-impact data-driven cybersecurity solutions.
Key Responsibilities
As a senior data pipeline engineer you will:
Design and develop scalable core components Architect and implement robust, high-performance components within our evolving XDR/NDR platform, driving scalability, automation, and operational excellence across a cloud-native ecosystem.
Deliver production-grade SaaS features at speed Rapidly develop and deploy secure, enterprise-grade features in a high-scale SaaS environment, ensuring high availability, fault tolerance, and exceptional quality from idea to deployment.
Lead and contribute to architectural discussions shaping the technical direction of the platform, through deep engagement in system design, technology evaluations, and strategic decision-making.
Own infrastructure-level initiatives building and optimizing cloud-native, high-throughput data pipelines and services that are secure, observable, and scalable by design.
Ability to work effectively both independently and as part of a collaborative team - contributing individually while thriving in a high-caliber, experienced engineering environment.

Cyberint, a market leader in External Risk Management, helping organizations to accelerate the detection, response and remediation of their external threats, was recently acquired by our company and is looking for a Customer Success Manager to cover our team in EMEA and bolster our Customer Success team.
If you're driven by the challenge of enhancing cybersecurity solutions and fostering client relationships, we invite you to apply now!
our company's Software Technologies has been honored by Time Magazine as one of the Worlds Best Companies for 2024. We've also earned a spot on the Forbes list of the Worlds Best Places to Work for five consecutive years (2020-2024) and recognized as one of the Worlds Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.
Key Responsibilities
Oversee the entire customer lifecycle, encompassing onboarding, education, product adoption, expansion, and renewals.
Serve as the primary liaison for ERM's clientele across IL and EMEA, ensuring optimal satisfaction and value realization.
Champion customers' interests within ERM, influencing product direction and enhancements.
Lead customer engagement initiatives, emphasizing the value proposition of ERM's offerings.
Cultivate enduring relationships with customers, from initial onboarding through their journey, fostering business growth.
Spearhead internal process enhancements tailored to customer requirements
Gather and channel customer feedback, reinforcing their voice within ERM's framework.

we are a global leader in cybersecurity, protecting over 100,000 organizationsincluding enterprises, governments, and service providersfrom next-generation threats using our AI-powered, cloud-delivered Infinity platform. We deliver holistic protection across network, cloud, workspace, endpoint, and security operationswith a prevention-first philosophy and one point of control. Our culture centers on customer trust, disciplined execution, data-driven quality, and results.
The Head of Customer Focus Excellence Center at our company Software Technologies will lead initiatives across the organization aimed at embedding a customer-first mindset and practices. This role involves driving cross-functional collaboration to enhance customer-centricity, developing educational programs, optimizing processes, and ensuring customer focus becomes integral across all functions including R&D, Product Management, Sales, Support, Services, and back-office operations.
Key Responsibilities
Develop and execute a comprehensive customer-centric strategy to embed customer focus deeply within all organizational functions.
Lead and facilitate cross-functional initiatives designed to improve customer experience across all touchpoints, from initial engagement through ongoing support and back-office interactions.
Create and implement educational programs and training designed to cultivate a strong customer-first culture throughout the company.
Collaborate with senior leadership across R&D, Product, Sales, Support, Services, and Operations to align strategies, processes, and systems to customer needs.
Champion continuous improvement initiatives aimed at optimizing customer-facing and internal processes to drive higher satisfaction and efficiency.
Develop and maintain robust analytics, metrics, and feedback loops to measure customer focus effectiveness and identify areas for improvement.
Represent customer interests internally by advocating for customer-centric enhancements, influencing product roadmaps, service designs, and operational processes.

We are looking for a passionate and experienced Help Desk Team Lead to join our global IT team! If you have a strong background in end-user support, leadership skills, and a drive to improve service delivery and efficiency, wed love to hear from you.
In this position, you will lead a regional Tier 1 support team, drive KPIs, optimize daily operations, and implement service improvements while maintaining a hands-on approach.
Key Responsibilities
Manage 610 Tier 1 Help Desk agents supporting IL, EMEA, and APAC regions
Be onsite at least 4 days a week
Own the Help Desk KPIs (e.g., resolution time, response time, reopen rates)
Ensure high-quality support via phone, portal, chat, and walk-in
Monitor ticketing queues and drive performance against SLA
Work closely with HR, IT Ops, and Security on user lifecycle processes
Oversee knowledge base creation, documentation, and training
Support both Windows and Mac OS environments
Drive onboarding and offboarding operational excellence
Conduct regular 1:1s, feedback sessions, and cross-training within the team
Participate in planning and implementing automation and AI solutions for Tier 1
Provide hands-on support when needed, especially in peak or crisis situations.

By joining our management team as the R&D director, you will take full responsibility of the email and collaboration product family R&D, manage a growing global team of over 50 professionals, and be at the top of technology for cloud SaaS high scale/high velocity AI/ML based security solutions, serving tens of thousands of global enterprise customers.
If you want to make a real global impact, making the world a safer place join us !
Key Responsibilities
Product Development:
Oversee the design, development, maintenance and deployment of cutting-edge cloud based email security products and features, serving tens of thousands of global enterprise customers.
Ensure products meet market needs and regulatory requirements while maintaining the highest security and coding standards.
Ensure products are developed in the most cost effective manner, deployed over multiple regions utilizing cutting edge cloud infrastructure and technologies.
Ensure products are robust, built to scale and support dynamic architecture changes for fast growing changing environments.
Ensure product is fully monitored at the highest level 24/7 by actively implementing a reliable monitoring system across multiple domains and regions.
Team Management:
Lead, mentor, and develop a growing high-performing R&D team of over 50 high skill professionals, across the globe. including group and team leaders, software engineers, data scientists, and cybersecurity experts.
Foster collaboration and cross-functional integration between R&D, product management, customer success, and other departments.
Manage our R&D team building. Recruit and support extending our R&D ever growing team to catch up with product growth.
Monitor and report on R&D performance metrics and project progress to the executive team.
Research & Innovation:
Drive research initiatives to explore new technologies, threats, and opportunities in cloud, AI/ML and email security.
Maintain a strong understanding of industry trends, emerging threats, and competitive landscape.
Drive innovation through threat modeling, prototyping, and validating emerging technologies.
Quality Assurance:
Ensure rigorous testing and validation processes to guarantee the reliability, performance, and security of products.
Implement best practices for software development and quality assurance utilizing advanced automation technologies.
Implement full system monitroing to assure production top availability and performance.