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We are looking for an excellent and experienced Global Process Owner (GPO) to lead the evolution of our sales and orders business processes.
As a Senior GPO, you will manage the vision and roadmap of lead to order (LTO) and order to cash (OTC) business processes as a product, driving scalable, efficient solutions that enhance employee, partner, and customer experiences.
You will shape the future of our business and revenue operations ecosystem by identifying optimization opportunities and improving both customer‑facing and backend processes by leading initiatives from ideation through successful adoption.
Key Responsibilities:
Build and manage relationships with Sales Ops, Biz-ops and Rev-ops cross‑functional teams to understand business processes and translate needs into technical requirements.
Analyze existing processes to identify optimization, scalability, and usability improvements.
Define and prioritize the initiatives and features backlog for the Sales & Orders processes domain, Make practical prioritization decisions based on business impact, delivery effort, and timelines. with a strong focus on measurable business outcomes.
Lead discovery and requirements definition, process impact assessment, process design, documentation, and business requirements development.
Translate business needs and user journeys into clear epics, and work day-to-day with engineering teams responsible for the companys business platforms (CRM & ERP) to deliver high-quality, scalable solutions by supporting all project phases - solution design, development, UAT, go‑live, and post‑launch stabilization.
Collaborate with peer GPOs and Business Solutions Architects within broader transformation programs and assess feasibility of new business requests and initiatives.
Develop and deliver training for business users.

We're looking for an Operations Manager to take strong ownership across a wide range of operational, compliance, and people functions. This role is about getting things done - reliably, thoroughly, and with strong attention to detail. You'll be the person who makes sure every process runs smoothly, every deadline is met, and nothing slips.
Responsibilities
Operations
Lead and manage ongoing operational projects, processes, and initiatives from end to end
Continuously improve, document, and maintain operational workflows, always identifying smarter and more efficient ways to work
Onboard, manage, and offboard suppliers and vendors
Compliance
Own day-to-day processes for ISO 27001 and SOC 2 compliance
Support audits, manage evidence collection, and drive ongoing compliance activities
Partner with internal teams on data security and privacy matters and projects
People & Employee Lifecycle
Own the complete employee lifecycle - from the moment someone accepts an offer through their first day, their growth within the company, and, when the time comes, a respectful and well-managed offboarding
Design and continuously improve onboarding and offboarding programs that reflect our company's values and set employees up for success
Serve as a key point of contact for people operations matters, ensuring employees feel supported and that processes are consistent, clear, and human
Lead company events, culture initiatives, and HR-related processes as part of a broader people operations function
Provide operational support for office management.