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Required Legal Counsel
As a Legal Counsel, you will:
Act as a trusted business partner to cross-functional teams, providing ongoing legal support and practical, business-oriented strategic advice across multiple domains, including finance, procurement, HR/employment, and commercial matters, in alignment with company strategy
Draft, review, and negotiate a wide range of commercial agreements, including license and services agreements, reseller agreements, and employment-related contracts
Identify, assess, and mitigate legal and regulatory risks across the organization
Develop, implement, and maintain internal policies and procedures to support operations and compliance initiatives
Support legal and compliance-related projects, including regulatory matters, internal governance, and preparation of board and committee materials
Operate independently across a broad scope of legal matters, while coordinating with the groups General Counsel and stakeholders across different regions.

As a Sr. Software Engineer in Test, you will ensure the quality of our solutions by combining automated and manual testing strategies. You will design tools and frameworks to verify performance and resiliency, while leading deep-dive exploratory testing. Additionally, you will own the maintenance of test infrastructure and deliver actionable insights through detailed reporting

Your Opportunity:
Proficient in the product portfolio, and is an expert in testing methodologies to verify functionality, operability and performance of our solutions.
Expertly leads particular areas in the design and development of test automation frameworks and/or the design and development of automated tests using the frameworks for end to end solution acceptance.
Assess the effectiveness of quality initiatives (e.g. automation, manual tests, bug bounties, etc) and lead change improvements.
Drives the manual, exploratory and performance testing efforts to help identify areas of risk that may not be automated yet.
Obsessed with quality of products.
Eager to learn.
Should lead/drive testing initiatives with minimum guidance.
May perform other duties and responsibilities that management may deem necessary from time to time.

we are looking for a Staff Backend Engineer.
As a Staff Backend Engineer , you will play a pivotal role in revolutionizing how companies understand their customer interactions. You will be instrumental in designing and leading the development of scalable systems, working with cutting-edge technologies, and collaborating with cross-functional teams across the organization to solve high-impact problems.
Youll Own:
Technical Strategy & Architecture: Driving the architectural vision for complex systems, ensuring they remain scalable, reliable, and maintainable as we grow.
Core Backend Infrastructure: Designing and implementing high-performance services and APIs using Java, Spring Boot, and modern cloud technologies.
Technology Exploration: Researching and integrating emerging technologies, including AI/ML capabilities and advanced APIs, into our current stack.

we are looking for a Technical Support Engineer, Tier 3.
As a Technical Support Engineer on our Tier 3 team, you'll work with some of the most advanced companies leveraging cutting-edge AI-driven systems to enhance business performance. Your role involves deep technical investigation, resolution of complex issues escalated by the Support team, and acting as the main technical liaison with R&D. You'll play a critical role in identifying recurring issues and driving continuous improvement initiatives in collaboration with R&D and Product Management through leveraging customer feedback and data across the Support team.
RESPONSIBILITIES:
Perform root cause analysis, troubleshoot, and resolve issues using a variety of tools, datasets, and cross-functional collaboration
Collaborate with R&D and Product Management to provide solutions, workarounds, and implement product features or support tools to ultimately reduce the need for customers to submit tickets
Partner with Tier 2 Support and Customer Success teams to prioritize escalations, communicate updates, and drive end-to-end resolution processes
Educate and upskill Tier 2 teams by sharing insights, documenting learnings, and delivering training to bridge knowledge gaps and improve first-line resolution rates
Identify gaps and advocate for or create troubleshooting tooling as needed to better equip Support team members in identifying root causes faster and delivering more holistic resolutions as early as possible

Our OT Security was established through the acquisition of a pioneering Israeli cybersecurity startup, marking a major milestone in our mission to
provide proactive security for the world's most sensitive environments. Our solution offers critical visibility and risk management for Industrial Control Systems (ICS/SCADA), protecting essential infrastructures such as power plants, manufacturing floors, and smart buildings. While traditionally an on-premises solution designed to ensure operational continuity and prevent costly downtime, we are now evolving our technology to deliver market-leading risk visibility through advanced architectures and AI-driven capabilities. By combining deep on-premises expertise with proactive AI insights, we empower organizations to identify threats and network anomalies before any damage occurs.

Your Opportunity:
Operates as a Product Solutions Engineer with a dual-expert skillset: deep L2-L7 networking knowledge and the ability to read, write, and debug production code.
Serve as the primary technical bridge between the Product team and strategic customers, focusing 75% on customer-facing engineering initiatives.
Diagnose and resolve system issues using scripting, hot-patching, or by implementing long-term solutions within the system code.
Act as a liaison between Clients, Support, Sales, and R&D to translate complex customer requirements into engineering specifications.
Engineer solutions for unique deployment challenges and integration gaps by developing 3rd party integrations or custom scripts.
Leverage expert networking knowledge to troubleshoot complex connectivity issues.
Advocate for product features and quality improvements based on field feedback.

We are looking for a VP, Head of Global Customer Success to lead our global Customer Success strategy and operations.
This is a global leadership role, in partnership with regional Customer Success leaders. Your mission will be to:
Standardize and scale our global customer success strategy, frameworks and operating model
Upgrade our account management practices to grow higher-value and more complex customers
Maintain the strengths of our SMB-at-scale operations
This role is ideal for a data-driven, strategic CS leader who thrives in global environments and has deep experience building structured success programs across regions.
What youll do:
Define and lead our Global Customer Success strategy - balancing scalable SMB processes with more sophisticated account management practices for larger and more strategic customers.
Operate in a matrix leadership structure, partnering with regional CSM Heads to drive alignment, consistency, and execution excellence.
Design and own global KPI frameworks and reporting, including retention, NRR/GRR, product adoption, segmentation health metrics, and churn insights.
Implement global governance and operational discipline, including dashboards, QBR structures, success scorecards, and executive reporting.
Build scalable lifecycle programs - onboarding, adoption, expansion, renewals - tailored for SMBs while supporting the evolution toward mid-market / upper-SMB / light-enterprise customers.
Lead business analysis and performance optimization, identifying opportunities to improve impact, efficiency, segmentation, and engagement models.
Strengthening cross-functional alignment with Sales, Product, Risk, Operations, and Support to drive improved customer outcomes.
Champion Voice-of-Customer and data-driven insights, converting findings into actionable strategies and priorities.
Mentor and influence regional CS leadership, creating a collaborative global CS community.