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We are seeking a Director of Analytics to lead analytics-driven growth initiatives across our business. This role is highly strategic and hands-on, combining customer-facing leadership, business optimization, and advanced analytics.
The Director of Analytics will partner closely with Customer Success Managers (CSMs), Sales Leaders, the CRO and the leadership team to drive revenue growth, customer acquisition, as well as performance optimization across pre-sales and post-sales.
This role requires an exceptional communicator with strong business acumen, deep analytical capabilities, and proven experience leading high-performing analytics teams in a complex data environment.
Responsibilities:
Lead analytics-driven growth initiatives focused on customer acquisition, expansion, and monetization.
Partner closely with the CRO, Sales leadership, and Customer Success Managers to identify growth levers, support customers analytics requests, and optimize revenue and Conversion rates performance.
Manage and develop a high-performing analytics team, setting clear expectations for analytical rigor, problem definition, and insight storytelling
Coach and mentor analysts with a strong focus on business impact and customer-facing insight delivery
Act as a customer-facing analytics leader, participating in QBRs, executive reviews, and strategic customer conversations
Own the customer and sales data domain, including metric definitions, data consistency, and integrity
Proactively identify, troubleshoot, and resolve data quality and data reliability issues in partnership with BI, R&D, and Product
Work closely with Product and R&D teams to influence roadmap decisions through data and customer insights
Define KPIs, dashboards, and measurement frameworks that align analytics output with business outcomes
Independently initiate and lead cross-functional analytics projects from concept through delivery and impact measurement
Support pre-sales processes with analytics, including customer insights, benchmarking, ROI and value modeling, and data-backed sales narratives.
Support post-sales processes with analytics, including customer monitoring, proposition suggestion and optimization analysis.

looking for a Data Engineer to help build and scale our analytics data infrastructure. In this role, you will work closely with analysts and business stakeholders to design reliable data models and support the development of a centralized semantic layer used across the company.

You will play a key role in improving the structure, reliability, and usability of our data stack. This includes building and maintaining dbt models, supporting data pipelines, and ensuring analysts have access to clean, well-documented, and consistent data.

This role is ideal for someone who enjoys working at the intersection of data engineering and analytics - translating business needs into scalable data models and enabling teams to move faster with trusted data.

Responsibilities

Design and implement data models that support analytics across key business domains such as GTM, CX, and Finance
Build and maintain transformation workflows using dbt
Work closely with analysts to translate business questions into scalable and reusable data models
Help define and implement a structured semantic layer that enables consistent metrics across the company
Improve the reliability and clarity of the analytics data stack by centralizing logic into well-designed data models
Support the ingestion and transformation of data from various sources using tools such as Fivetran and Airbyte
Contribute to improving data quality, monitoring, and documentation practices
Help establish best practices for analytics modeling and data usage across teams
Actively leverage AI tools (e.g. Cursor, LLM-based assistants) to improve development speed, data modeling, and data workflows

looking for an R&D Operations Manager to be the operational backbone of our Product and Engineering organization. You'll own how we plan, build, and ship designing processes, leading strategic projects, driving automations and AI-powered workflows, and ensuring every team is aligned and moving fast. You'll be the connective glue across Product, Engineering, Design, CS, and GTM - the person who creates order from chaos and measurably increases our velocity.

Responsibilities

Lead Strategic Projects & Planning Own quarterly planning cycles, roadmap governance, and the most critical cross-functional initiatives end-to-end. Ensure 100% traceability between business goals and what we build. You don't just facilitate - you drive outcomes.
Increase Product & Dev Velocity Design and enforce processes that make squads ship faster. Identify bottlenecks, streamline workflows, and measure the impact. If it slows us down, you fix it.
Jira Governance & Dev KPIs Full ownership of Jira - boards, workflows, automations, hygiene, and reporting across all squads. Build and maintain dashboards for velocity, cycle time, throughput, and release predictability. You're self-sufficient - no engineering help needed.
Automations & AI-Powered Workflows Automate manual toil across the product org. Operationalize AI tool adoption. Eliminate repetitive work so PMs and engineers focus on high-value output, not process overhead.
Cross-Functional Alignment & Enablement Be the connective tissue between Product, Engineering, Design, Data, CS, GTM (including PMM, Professional Services, and Pricing), and Finance. Own release coordination and CS enablement - zero surprise launches, ever.
Tooling, Analytics & Knowledge Management Own the product tool stack (Jira, PostHog, Notion, AI tools) and the budget for product tools and operations - drive ROI through smart vendor selection and consolidation. Ensure PMs have self-serve access to data. Maintain a centralized knowledge base as the single source of truth.

Required Director of Customer Service
Israel, Petah Tikva
As our business continues to grow rapidly, were looking for a passionate, strategic thinker with a strong background in eCommerce and customer service to lead our global customer service team. This is an exciting opportunity for a dynamic leader to shape the future of our customer service operations and drive world-class support for our international retail partners and merchants.
If youre ready to inspire, innovate, and make a global impact, this is your opportunity!
Key Responsibilities:
Provide strategic leadership to our customer service call center teams across the US, EMEA, Japan and APAC.
Align global teams around shared goals, procedures, and workflows, fostering operational consistency and excellence.
Track, analyze, and optimize team performance using KPIs and productivity metrics.
Take part in high-level discussions with senior eCommerce stakeholders at partner retailers to define needs and deliver effective solutions.
Oversee the onboarding process for new agents, ensuring efficient training.
Evaluate industry trends and internal performance data to inform decisions and drive continuous efficiency improvements by enhancing existing automations and AI tools, and implementing new solutions where needed.
Collaborate cross-functionally to streamline internal processes and enhance the customer experience.
Define and execute strategies to improve service levels and operational efficiency.

looking for a Motion Designer to support Marketing & Brand team with a strong focus on product storytelling. This role will own motion and video execution for product launches, demos, product tours, overview videos, and website motion, while also supporting video requests across marketing, growth, product marketing, and internal teams.

This is an 80% position based in Israel, designed to work closely with our Product, Product Design, and Product Marketing teams, enabling faster collaboration, deeper product understanding, and tighter alignment on launches and demos.

Youll report into Marketing & Creative leadership and collaborate daily with Product, PMM, Content, Growth, Web, and Social teams. While motion and video are the core focus, you may occasionally provide light design support to help the team move faster and stay cohesive.

If youre excited about translating complex products into clear, engaging visual stories - and care deeply about craft, pacing, and polish - this role is for you.

Responsibilities

Own product, demo, and launch motion

Create high-quality product videos, demos, product tours, launch videos, and overview videos.
Support product launches with motion assets across website, ads, email, social, and sales enablement.
Partner closely with Product and PMM to translate features and messaging into clear visual narratives.
Own projects end-to-end, from brief through final delivery, with strong attention to detail and storytelling.
Support cross-functional video & motion needs

Produce motion and video assets for paid ads, organic social, website micro-animations, presentations, and internal content.
Balance multiple requests while prioritizing high-impact and launch-critical work.
Provide light static design or layout support when needed to unblock delivery.
Create engaging motion for website, ads & social

Design motion assets optimized for platform performance and best practices.
Create multiple variations (hooks, cuts, formats, aspect ratios) for testing and iteration.
Edit video content with strong pacing, clarity, and platform-native storytelling.
Maintain and evolve motion standards

Maintain consistency in motion style, pacing, and quality across all assets.
Help formalize motion guidelines, video templates, and reusable components.
Build scalable systems for intros, transitions, lower thirds, and product callouts.
Ensure all motion aligns with broader brand system.
Optimize workflows and scalability

Deliver assets optimized for specs, formats, file sizes, and accessibility basics.
Maintain organized project files and an accessible video asset library.
Apply feedback and performance learnings to improve future work.
Use AI tools (Runway, After Effects tools, ChatGPT, etc.) to support speed, ideation, and efficiency.

Were looking for a Data Analyst whos passionate about turning data into actionable insights. You will support the analytical backbone of the Duty Drawback program, helping optimize one of our most impactful operational processes.
Responsibilities:
Analyze operational data to support drawback claim generation and compliance.
Build and maintain dashboards and KPIs for program visibility.
Support merchant eligibility and participation analysis to uncover new revenue opportunities.
Collaborate with Developers, Product and BI to ensure data accuracy, availability and integrity.
Prepare data extracts for audits and compliance checks.
Support improvements in data workflows, automation, and reporting.

We are looking for a Finance Operations Analyst to join our growing finance team. This role involves close collaboration with various teams across the organization-including Customer Service, Operations, Tech, Payments, Product, and Account Management-as well as with our global client base.
Responsibilities:
Prepare and analyze complex sales and operational reports
Perform client account reconciliations
Serve as a financial point of contact for clients
Lead client meetings and provide training on financial processes and tools
Monitor and resolve ongoing financial queries and issues.

We are looking for a highly experienced and self-driven Technical Account Manager to join our team and play a critical role in driving the success of our most strategic customers. This is a hands-on, customer-facing position that blends deep technical expertise with strong relationship management skills.

Youll serve as a trusted technical advisor, helping customers implement and optimize our accessibility solutions, guiding them through complex challenges, and influencing product direction based on real-world feedback. Youll be joining a team of highly skilled technical professionals passionate about solving hard problems and making a meaningful impact.

Working days are Monday through Friday.

Your Impact:
Own the technical relationship with a portfolio of strategic customers, serving as their trusted advisor and technical champion.
Proactively identify opportunities to drive customer success and product adoption through architectural guidance, hands-on enablement, and technical planning.
Collaborate with Sales, Product, and Engineering to influence roadmap priorities based on customer needs, use cases, and implementation patterns.
Troubleshoot complex customer issues across a broad tech stack, offering practical solutions and long-term improvements.
Develop technical documentation and solution briefs tailored to customer workflows and integrations.
Create scalable processes and playbooks that improve customer onboarding, implementation, success, and retention outcomes.
Lead technical business reviews and strategic check-ins, communicating ROI, technical blockers, and success plans clearly and credibly.

Our offices are located in Tel Aviv, near the Hashalom train station and the Yehudit light rail station, with on-site parking available. We offer a hybrid work model with flexible working hours.