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Our Customer Service Department is hiring a Global Customer Service Representative.
The role involves providing top customer service, managing logistical processes, handling orders from the quotation stage to actual shipment.
What will your day look like?
Direct management of activities with the company's global customers
Addressing all customer needs and inquiries
Handling sales documents from the quotation stage to shipment execution
Managing the shipping process with internal and external partners
Gathering data, analyzing reports, and collaborating with various internal and external interfaces.

We are making the future of Mobility come to life starting today.
At our company, we support the worlds largest vehicle fleet operators and transportation providers in optimizing existing operations and seamlessly launching new, dynamic business models - driving efficient operations and maximizing utilization.
Were looking for a business operations associate to join our business team and lead diverse strategic processes with our partners worldwide.
In your role, you will manage implementation processes and work with our fleet partners to continuously optimize their daily operations. You will be your accounts main point of contact within our company and support them with any technical or product adoption challenges.
With your excellent analytical and project management skills, you will build and maintain long-lasting relationships with customers and a reputation as a dependable and trustworthy advisor for our clients.
excellent analytical and project management skills
Responsibilities:
Manage a portfolio of customers, drive renewals, and identify expansion opportunities.
Lead implementation processes. Execute plans collaboratively with different stakeholders within the company.
Lead your accounts continued growth within the company by building and executing long-term strategic plans.
Extract, summarize, and analyze operational data to provide insights to customers and partners.
Manage client-facing projects end-to-end: collect client requirements, collaborate with product and development teams, and deliver results.

We are seeking a Director of Sales Engineering Excellence to lead the development and enforcement of global methodology, enablement programs, and process standards for our Sales Engineering organization. This is a professional leadership role not a people management position focused on empowering Sales Engineers to deliver high-quality presales work at scale.



The ideal candidate is a hands-on expert in Mobile Telecom (5G, 4G, 3G) with a strong understanding of sales engineering workflows. You will drive operational readiness, presales methodology, training, tooling, and cross-functional coordination ensuring teams are consistently equipped, aligned, and prepared.

Responsibilities
Define and maintain Sales Engineering methodology, covering the full presales lifecycle: qualification, discovery, demos, POCs, and RFPs.

Own and enforce global process standards, ensuring consistency, quality, and repeatability across regions.

Develop and deliver training programs for onboarding and continuous development of Sales Engineers.

Ensure demo and POC environments are available, technically accurate, and aligned with customer use cases working closely with PSO and product teams.

Manage the internal Sales Engineering portal and knowledge base, including templates, best practices, and tools.

Coordinate presales content development, including presentations and technical collateral, in collaboration with Marketing and Product.

Conduct regular readiness checks and internal audits, identifying gaps and driving corrective actions.

Act as a central coordination point for feedback, alignment, and internal communication across the Sales Engineering function.