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We are looking for a highly technical individual to join our Cortex XDR Agent team as a Senior QA Automation Engineer. The team builds the foundation of the Cortex XDR agent, from security modules to server communication and task management.
As our Senior Automation Engineer,you will be in charge of, product quality, design, and plan required quality assurance tests, you will develop automation tests and needed infrastructure together with deployment to all known cloud providers and Linux systems, and work closely with a development team to address issues that were discovered. The job is deeply hands-on and requires a deep understanding of the product, the environments it runs within, and the ability to investigate and resolve issues discovered during testing.
Your Impact
We are looking for a top-notch senior QA automation engineer to drive our test efforts across the company.
Design and writing the progression tests for new features
Create detailed and well-structured test plans based on requirements and features crew meetings
Work closely with our engineering teams to understand business requirements
Identifying, reporting, documenting, and tracking defect/bug issues
Investigate, analyze, and find the root causes for failed systems and software
Ability to effectively communicate with all levels of the organization
Excellent verbal and written communication skills.

Unit 42s Managed Detection and Response (MDR) service is growing fast, and were building a customer-centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst, youll act as the front line of communication between our MDR analysts and our customers, helping bridge the gap between incident response and customer understanding.
Youll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction.
This role is ideal for someone who is technical at their core, but enjoys customer interactions, driving clarity, and ensuring our partners feel confident and supported in their cybersecurity journey.
Key Responsibilities
Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance
Support onboarding activities for new customers
Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations
Collaborate with MDR analysts to ensure the customers technical questions about incidents or threats are fully addressed
Own the customer communication lifecycle during ongoing incidents ensure timely updates, clarity, and alignment on next steps
Help drive consistency and quality in how incidents and threat intelligence are communicated externally
Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team.

We are looking for a Senior Windows Internals Engineer for our Tel Aviv R&D center. You will be part of a team that designs and develops the windows internals components of our revolutionary endpoint security product for the windows platform.
More information about the Cortex XDR product can be found here.
Key Responsibilities
Contribute to the research and development of Windows drivers, services and other system components for Windows
Find and implement innovative solutions to counter cyberattacks
Use diverse tools and technologies IDA/python/rust/gcc/assembly
Work closely with teams of experienced engineers, security researchers and product managers, leading projects, features, and initiatives.

We are looking for a Principal Backend Engineer to join our Cortex backend engineering group.
The group develops and maintains the backend of Cortex products Cortex XSOAR, Cortex XDR, and Cortex XSIAM. The great majority of the Cortex engineering group is located in the TLV office which allows us to operate at a high pace with short loops of decisionmaking.
You will join a team focused on developing, innovating, and scaling the Cortex XSOAR product, along with contributing to shared Cortex infrastructures and components. We are looking for candidates with a cando attitude, who are passionate about complex problems and thrive on bringing value to thousands of customers.
More information about XSOAR, here.
Your Impact
Production at scale!
Endtoend backend development of features and components across their entire life cycle (design, develop, test, deploy, maintain)
Providing real time mitigation and solutions to complex production issues
Work closely with peers across different teams and disciplines to shape solutions and integrate with other parts of the product
Contribute to teamwide efforts code reviews, design reviews, technical and architectural decisions
Participate in a rotational on-call schedule to ensure the smooth operation of our production systems and provide real-time support for critical issues.