we are a global fintech company (NASDAQ; TASE: NYAX) and a leading provider of cashless payment, consumer engagement, and business management solutions for the unattended retail sector.
We are looking for a Compliance Coordinator to join our Compliance team, which is responsible for ensuring that our companys operations adhere to the laws that regulate our business.
The Compliance Coordinator will Report to the Compliance Team Leder.
Key Responsibilities:
Work as part of a team that handles the customers KYC (Know your customer) Onboarding process.
Communicate with our customers and support them by answering their queries and solving their KYC process-related issues.
Follow compliance procedures to ensure that legal standards are met and raise red flags when needed.
Meet predefined SLAs, and monitor activity using teams reports and records.
Communicate with customers via phone and emails to support KYC completion.
Communicate and cooperate with our company Sales team and other departments across the organization, efficiently.
Prepare and analyze reports.
Requirements: Experience in customer service positions
Fluent Hebrew and English are a must; other languages are an advantage.
Strong attention to detail.
Excel skills.
Team player who brings positive attitude and can-do approach.
Nice to have:
Experience as a Compliance coordinator or similar position.
Experience in working in the fintech industry or other Global Hi-Tech companies.
This position is open to all candidates.