לוח משרות דרושים Help Desk - מחשבים ורשתות משרה מלאה, לחיפוש זה נמצאו 261 משרות

we are looking for a End-User Computing Specialist
As a specialist, you'll have deep-dive hands-on experience with all matters related to End User Computing technologies. The specialist will lead EUC projects at a variety of organizations while delivering an end to end professional services (planning, installation, configuration, administration, and maintenance). As part of the specialist role, you'll be managing queries and issues escalated from customers.
Responsibilities:
Plan and architect EUC solutions from the infrastructure level to the end-user device level
Integrate best practices, evolving technologies, and EUC platforms such as VDI, Terminal, DAAS workspaces, and overall Enterprise Mobility
Create High & Low-level design documents, including procedures documentation
Installation and configuration of EUC solutions as part of the project scope
Build work plans, setting deadlines for various projects, and lead them to execution
Testing new technologies, finding the appropriate use cases with the customer base, and leading POC activities
Keep up to date with EUC solutions using documentation and LAB tests, and maintain required certifications
Provide effective technical support and fault resolution with timely feedback to customers, adhering to Service Level Agreements
Provide maintenance activities as part of a scheduled maintenance window during business hours and non-business hours if required
Take ownership of patching and upgrade projects for EUC environments in various organizations

abra professional services is seeking a Help Desk! If you are looking for a meaningful technological journey filled with multidisciplinary challenges, come and be a part of our story. In this role, you will join our IT team, providing comprehensive technical support and taking part in cross-organizational computing projects. Key Responsibilities:
* Provide end-to-end Helpdesk support for company employees, troubleshooting various hardware and software issues.
* Install, configure, and deploy desktop computers and laptops across the organization.
* Implement, integrate, and support new software and systems.
* Maintain and manage user accounts, permissions, and groups using Active Directory.

We're looking for a candidate with strong technical ability combined with advanced customer service skills, ready to join a dynamic and innovative work environment. Responsibilities:
* Providing front-line support to internal users: diagnosing and quickly resolving hardware, software, and network issues.
* Diagnosing and troubleshooting technical problems: identifying root causes, resolving technical issues, and giving users clear, concise explanations.
* Managing tickets and documenting issues: logging and documenting service tickets in a ticketing system to support tracking and process improvement.
* Collaborating with technical teams: escalating complex issues to additional technical teams in an organized way, while keeping the user continuously updated.