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We are looking for a senior, hands-on Security Operations Lead to build, mature, and operate detection, response, and corporate security capabilities. You will own the engineering, workflows, and processes that keep secure day-to-day, while continuously improving visibility, automation, and operational resilience across both corporate and production environments. This role requires a technical operator who can architect scalable detection and response pipelines, manage endpoint and identity security controls, streamline GTM security enablement, and collaborate across the company to reduce risk. You will balance strategic direction with hands-on execution-ensuring threats are identified quickly, incidents are handled effectively, and the organizations operational security posture remains strong as grows.
Responsibilities:
Own and mature Detection & Response program, including alerting, triage workflows, incident playbooks, and end-to-end response processes.
Build and maintain detection logic, integrations, and automation across logging, SIEM, EDR, cloud telemetry, and internal monitoring systems.
Lead incident investigations, coordinate response across engineering and business teams, and ensure clear communication and post-incident reviews.
Manage Corporate Security Program, including identity and access management, endpoint posture management, corporate data security controls, and DLP practices.
Oversee privileged access workflows and JIT access for corporate and production systems in alignment with least-privilege principles.
Partner with engineering teams to ensure production environments maintain strong security baselines, logging, and monitoring coverage.
Collaborate with GTM/Sales teams to support Security Enablement, including third-party security questionnaires, customer assurance needs, and auditor inquiries.
Build automation-first operational processes that reduce manual overhead and provide consistent, repeatable security outcomes.
Develop and refine detection and response runbooks, escalation paths, and cross-team coordination models.
Maintain and improve incident and operational metrics, dashboards, and KPIs to measure operational efficiency and threat coverage.
Drive the intake and prioritization of security operations requests through Jira and internal workflows.
Work closely with Product Security, Cloud/DevOps, and GRC to ensure shared visibility and aligned operational practices.
Identify operational security gaps, propose improvements, and lead implementation efforts across tooling, processes, and controls.
Promote a culture of proactive detection, fast response, and shared responsibility for organizational security.

We're seeking a Senior Security Researcher & Team Lead to own and drive security research domain from the ground up. This is a leadership-first role - you'll build and guide a research team, define a new frontier in AI and agentic security, and shape the methodologies and standards that don't yet exist in the industry. If you thrive in ambiguity, love creating structure where there is none, and want to leave a real mark on an emerging security domain, this role is for you.
You'll investigate emerging attack surfaces, architect and implement detection mechanisms, and validate your findings in production environments protecting Fortune 500 customers. It's a high-ownership position that blends deep technical research with strategic thinking and team leadership - with a real sense of urgency to shape the AI security landscape not just, but for the entire security community.
Responsibilities:
Lead and mentor a security research team, driving vulnerability and threat research that generates product value and protects Fortune 500 customers in production environments.
Take end-to-end ownership of detection mechanism design for agentic AI applications - from initial hypothesis through experimentation to production-grade implementation.
Apply expertise across cloud, identity, web, and API security to map and address the evolving AI threat landscape.
Apply LLMs, Agentic AI, and machine learning models to detect security vulnerabilities.
Collaborate closely with engineering and product teams to translate research into actionable, shippable security capabilities.

As a Senior AI Engineer on the Guardian Agents team, you will develop both our autonomous "digital employees" that execute security programs and the Control Plane that governs them. You will build a platform that allows customers to calibrate agents through conversation, ensuring human feedback is transformed into persistent organizational knowledge. By engineering these closed-loop systems, you enable agents to learn, evolve, and deliver accurate, goal-driven security outcomes at scale.
What Youll Do:
Architect Autonomous Agents: Build goal-driven agents for complex security tasks like false-positive reduction and automated triage.
Build the Control Plane: Develop the infrastructure for Human-in-the-Loop (HITL) feedback, natural language calibration, and stateful memory systems.
Engineer for Growth: Implement evaluation frameworks and "organizational memory" to ensure agents stay accurate and follow historical security precedents.
Bridge AI & Engineering: Collaborate in a "Core Pod" with Security Researchers and Data Scientists to turn raw security signals into scalable, productized agent behaviors.
Scale Data Pipelines: Integrate agents with Big Data foundation to ensure real-time context and tenant-safe execution.

We are looking for a dynamic, high-performing team player who thrives in fast-paced environments to join our Customer success team. If you are experienced with online marketing solutions, enjoy communicating, helping others and providing long-term solutions to your customers, then this is the role for you.

The Scaled Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering customers to fulfill their marketing goals. By being experts of the platform, we are able to provide a unique level of consultation and inspiration to our customers. We are an energetic, empathetic and passionate team that enjoys teamwork and taking on new challenges in this dynamic environment.

This CSM role focuses on scalability. Scale CSMs engage with customers through both 1:1 interactions for high-touch objectives and 1-to-many (1:N) success programs that drive impact across target customer segments. The team leverages robust customer data to identify opportunities to deliver greater value through broader and more advanced use of our products.

Responsibilities:
Identify, design and achieve the customer's goals in a short-term relationship
Act as a consultant when it comes to analytics, and grow clients usage of the platform.
Work closely with our developers and technical teams to ensure customer satisfaction.
Contribute ideas and practical solutions to ensure customers contentment.
Continuous improve and actively contribute to the processes and procedures of the team.
Represent the voice of the customer and influence product development roadmap.

This is a research‑first role focused on deeply understanding LLM internals to improve the security of AI agents. Youll design careful experiments on activations and interpretable features- e.g., probing, attribution & ablation/patching, representation‑geometry analyses-to uncover mechanisms behind jailbreak, indirect prompt injection, and other attacks. Then translate those insights into signals that can be used for detection and analysis of a model response.
The field of LLM interpretability at scale is exploding, with several major publications in the last months, and major opportunities for innovation.
What Youll Do:
Investigate model internals, including activation/features analysis, unsupervised clustering, discovery of directions in latent space, etc. It may also require training specific model parts to improve interpretability metrics.
Design security‑grounded evaluations: curate datasets for different attack types, evaluate performance of different white box (model internals) methods compared to black box (input/output only) baselines.
Publish and share: produce Labs posts and open artifacts; when the work is strong, aim for tier‑1 ML venues (NeurIPS, ICML, etc.) and security forums. A publication of code and/or trained models in cases of community relevant novelty.
Build tools: Several open source libraries exist (like Anthropics attribution graphs infra), but the research in the field is very dynamic, which will require you to build and adapt tools to your own research directions. This also includes agents to automate research work and distill knowledge from designed experiments.

You will architect and build a scalable data platform from scratch, engineering high-throughput, low-latency pipelines that drive real-time security analytics and AI-powered systems. As a key member of the Data & AI Algorithms group, you will collaborate with AI/ML engineers, data scientists, and security researchers to design production-grade infrastructure at scale.
This role requires strong ownership, systems thinking, and the agility to operate in a fast-moving environment.
What Youll Do:
Build ML infrastructure to support scalable, low-latency production deployment of data & AI models.
Ensure availability, reliability, and performance of mission-critical data infrastructure
Define and promote best practices for data modeling, orchestration, CI/CD, and infrastructure-as-code
Collaborate cross-functionally to enable data-driven product capabilities