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We are looking for a Commissions Team Lead to join the Finance team, reporting to our Director of Finance:
As a Commissions Team Lead you will:
Be responsible for leading commission processes to ensure accuracy, compliance, and alignment with the companys compensation strategy. You will manage the commissions team, drive process improvements, and support business stakeholders with data-driven insights. This role requires both strategic vision and hands-on execution, working cross-functionally with HR, GTM Finance, and leadership to optimize policies and deliver operational excellence.
In your day-to-day as a Commissions Team Lead you will:
Lead the end-to-end management of commission programs, ensuring accuracy, compliance, and alignment with business objectives.
Oversee the execution of commission calculations, allocations, and related financial processes.
Lead, mentor, and develop the commissions team to ensure smooth and efficient operations.
Develop and implement analytical tools to measure the effectiveness of compensation programs.
Optimize workflows and implement best practices for efficiency, transparency, and scalability.
Provide analytical support and actionable insights to leadership and key stakeholders.
Partner with HR, GTM Finance, and leadership teams to ensure seamless execution of compensation policies.
Generate periodic reports and insights to track trends and assess the impact of compensation structures.
Execute cross-functional initiatives to enhance compensation policies and streamline processes.

we are seeking a Payments Operations Specialist to support and optimize our no-touch/self-serve billing stream. In this role, you will ensure smooth customer sign-up, checkout, payment processing, and fraud prevention, while also contributing to cross-company initiatives that shape our billing infrastructure and operational scale.
Youll work closely with Product, R&D, IS, Finance, and RevOps to support daily operations, troubleshoot issues, improve processes, and drive projects that enhance efficiency and accuracy across our Quote-to-Cash ecosystem.
What Youll Do:
Manage and optimize automated billing processes for self-serve sign-up, checkout, subscription activation, and payment processing.
Monitor and support fraud detection workflows to protect revenue and customer experience, handle chargebacks and disputes.
Troubleshoot billing system issues and perform hands-on configurations and QA across platforms (e.g., Zuora, NetSuite, Salesforce).
Identify process improvement opportunities and lead small-to-medium operational projects.
Support cross-company initiatives, including M&A integrations, infrastructure upgrades, and new product/billing flows.

We are looking for a detail-oriented, research-driven Recovery Optimization Analyst with deep curiosity about payment networks, regulations, and chargeback management. You will become our company's expert on card network rules, PSP requirements, and industry best practices, directly impacting our ability to recover disputed transactions for merchants. As part of the Product Analytics team, you will immerse yourself in the complex world of payment disputes—learning the intricacies of different card schemes, analyzing PSP-specific requirements, monitoring regulatory updates, and translating this knowledge into actionable product improvements. This role is ideal for someone who loves diving deep into regulations, enjoys solving complex puzzles, and wants to become a recognized expert in a specialized domain. Responsibilities:
* Maintain comprehensive, up-to-date knowledge of card network rules (Visa, Mastercard, Amex, Discover) and monitor regulatory changes that impact chargeback disputes.
* Create and optimize dispute response content, evidence frameworks, and industry-specific playbooks based on network requirements and best practices
* Research and document PSP-specific requirements, evidence formats, and submission guidelines across different payment processors
* Analyze patterns in dispute outcomes using SQL to identify opportunities to improve cross-segment recovery rates.
* Translate regulatory requirements and industry insights into product feature requirements and optimization strategies.
* Partner with Customer Success, Product, and Engineering teams to implement improvements and enable new business opportunities (industries, payment methods, territories)
* Build and maintain an internal knowledge base to scale domain expertise across the organization.

Building and maintaining complex revenue forecast models and business plans.
Architecting and implementing scalable revenue reporting infrastructure and sophisticated financial modeling frameworks to drive data integrity, predictive forecasting, and long-term business scalability.
Designing and developing monthly reporting packages that include full financial analysis, comprehensive Key Performance Indicator (KPI) reporting, unit economics, operational Dashboards, and analysis of key business trends.
Analyzing actual versus budget variances and providing comprehensive executive-level explanations of differences.
leveraging AI tools to optimize financial workflows and enhance organizational work infrastructures.
Delivering key financial forecasting along with insightful performance reporting and analysis.
Providing analytical frameworks and strategic insights to identify risks and opportunities associated with the financial planning of the company's yearly budgeting.
Preparing monthly internal and external analysis and reports for Profit and Loss (P&L) and other Key Performance Indicators of the business.
Preparing management reports and commentary on the business, delivering insightful analysis to leadership.
Developing financial models and analyzing them to support strategic initiatives.
Supporting the management team and Board of Directors (BoD) with data-driven analysis and strategic decision support.
Taking ownership of fast-paced projects with rapidly shifting priorities, managing them through to completion with patience, flexibility, and passion.

We are looking for a motivated team player with a passion to succeed, with a proactive mentality and strong analytical skills.

We value professionalism, ownership, and teamwork, and are constantly looking for new ways to make processes more efficient and scalable.



So, what will you be doing all day?

Own Deal Desk & system alignment: Make sure closed deals are clean and billing-ready, and that CRM and billing stay fully in sync. Audit cross-system data, raise flags on recurring issues, and drive root-cause fixes with Sales, CS, and R&D.
Own billing tickets end-to-end: Take full responsibility for billing tickets, ensuring fast, accurate resolution and clear communication with stakeholders.
Run day-to-day billing ops & improve workflows: Handle the high-volume billing work in the platform-validations, cleanups, and edge-case follow-ups

Basic Job Purpose: In this role you will be responsible for overseeing and coordinating all aspects of key projects within the region, including strategic initiatives and on-going projects execution. Additionally, you will be providing direct support to the SVP/VP, facilitating decision-making processes, and acting as a liaison between the different teams.
This role requires a unique blend of project management expertise, strong interpersonal skills, and the ability to act as a trusted advisor.
Main Duties
Enable Regional Sales Success
Partner with Regional Sales Managers (RSMs) to design and implement distributor plans and incentive programs. Provide guidance and operational support, including interim coverage for RSM and operations functions as needed.
Drive Strategic Planning and Commercial Innovation
Conduct the development and analysis of the Annual Operating Plan (AOP). Support the creation of annual distributor agreements, pricing strategies, and the implementation of new commercial models (e.g., direct-to-distribution transitions, financing solutions, product segmentation).
Ensure Seamless Execution and Stakeholder Alignment
Coordinate the execution of annual plans in collaboration with the sales team and EMEA leadership. Prepare and deliver Quarterly Business Reviews (QBRs), ensuring alignment with targets, timelines, and commitments.
Advocate for Regional Priorities
Act as a liaison between the region and corporate, ensuring that regional needs and priorities are effectively communicated and addressed through appropriate channels.
Maintain Cross-Functional Expertise
Serve as a key internal resource for corporate processes and contacts across our company, BIOS, and Pollogen. Maintain deep knowledge of product technical specifications, positioning, regulatory affairs (RA), pricing, costing, and quality standards.

Were looking for a Product Analyst to join our team and act as a central pillar between our data, our product, and our business strategy.
This isnt a role for someone who just wants to answer tickets. You will be embedded with Product Managers and Growth leaders to not only provide data but to help shape the roadmap and influence how we build, launch, and monetize our products. We are looking for an analyst with a "business partner" mindset, someone who can look at a dataset and see the commercial opportunity or the user friction point before others do.
What Youll Do:
Strategic Partnership: Work alongside PMs and leadership to define success metrics for new features and long-term growth initiatives.
Full-Funnel Ownership: Design and measure KPIs across the entire user journey, from initial activation to complex monetization and retention loops.
Proactive Discovery: Conduct deep-dives to uncover hidden bottlenecks. You won't just report on what happened; you'll recommend what we should do next.
Narrative Building: Translate complex technical data into clear, "bottom-line first" narratives that drive action across the company.
Cross-Functional Support: Act as the analytical bridge, supporting multiple product domains and ensuring a consistent, data-driven approach to every decision.

We are seeking an experienced and detail-oriented Reconciliation Manager to lead and manage a global reconciliation team operating across multiple jurisdictions and regulatory frameworks.

This role is critical to ensuring financial integrity, operational efficiency, and compliance with international standards. The ideal candidate will bring deep expertise in reconciliation processes, strong leadership capabilities, and a proactive approach to problem-solving in a dynamic, fast-paced environment.

Your key responsibilities will include:

Lead and manage a global team responsible for financial reconciliations across multiple entities, currencies, and regulatory environments.
Design, implement, and continuously improve reconciliation processes and controls to ensure accuracy, timeliness, and compliance.
Collaborate with internal stakeholders (Finance, Operations, Compliance, IT) to resolve discrepancies and streamline workflows.
Monitor and report on reconciliation KPIs, ensuring transparency and accountability across regions.
Stay up-to-date with international financial regulations and ensure team practices align with local compliance requirements.
Drive automation and system enhancements to improve reconciliation efficiency and reduce manual effort.
Provide training, mentorship, and performance management for team members across different time zones and cultures.
Support audits and regulatory reviews by providing accurate and timely reconciliation documentation.