לוח משרות דרושים רפואה ופארמה בירושלים וסביבתה

We are looking for a highly motivated, energetic, and people-oriented professional for a full-time position as a Device Support Specialist for Israel (field-based).



The Device Support Specialist will be joining a team of technicians and support representatives from other regions/countries.


The Device Support Specialist will support commercial and clinical trial patients utilizing the Medical Device for treating cancer diseases.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

Perform patient and caregivers training on the Optune Medical Device or the TTF100/200A.
Reinforce and adjust patient training on at least a monthly basis as applicable.
Conduct regular patient visits to check the technical status of equipment and replace components as necessary.
Troubleshoot problems through a well-defined procedure.
Work closely with the Israel Sales Team, the European Clinical Team, Technical Support, and Commercial Operations, as well as Global Operations Center.
Take part in regular team meetings in person and on Teams
Travel to patient homes and Hospitals. (up to 60%70% travel)
Must have the flexibility to help in remote areas throughout Israel to help out colleagues
Keep a high level of training and knowledge updated through a deep understanding of position-related SOPs.
All approved travel expenses will be reimbursed.
The amount of travel required is dependent on patient needs and location, but could be as much as several hours per day.
Ensure activities comply with the applicable Quality System requirements.
On Call for patients after hours
Main area of travel needed: Jerusalem area and North of Israel, in certain specified areas

we are looking for a QA Engineer.
Job Requirements & Responsibilities
Support and manage core quality activities, including Non-Conformance Reports (NCR), Corrective and Preventive Actions (CAPA), Complaints, and Change Control (ECO).
Assist in the performance and preparation of both internal and external quality audits.
Coordinate and follow up on employee training, qualification, and competency activities to ensure organizational compliance.
Support the qualification and ongoing evaluation of suppliers.
Support the production activities (Review Device History Records (DHRs) and quality documentation for completeness and batch release).
Participation in Design Reviews and verification of execution of Action Items related to quality issues.
Provide quality support for V&V processes, including software validation, equipment validation, and the review of engineering documents.
Administer controlled documents and maintain quality records.