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We are looking for a Customer Experience Engineer to act as the highest technical authority, empowering our teams and supporting our customers in the most complex scenarios.
This role exists to ensure customers maximize the value of the platform by driving reliability, proactive technical ownership, and high-quality resolutions at scale. You will lead complex escalations, represent Customer Experience in deep engineering discussions, and design structured processes, debugging frameworks, and automation that accelerate resolution and prevent recurrence.
This is a builders role. You are expected to improve the system, not just operate within it. You will strengthen the bridge between Customer Experience and R&D and help shape a high-performing technical layer that elevates both our teams and the overall customer experience.

Were looking for a Senior Business Analyst to shape and scale our analytical capabilities across the organization.
This role is responsible for building the analytical foundation that enables trusted decision-making, consistent business metrics, AI-powered analytics, and self-service adoption. Working across multiple business domains, you will define standards, improve how analytics is consumed, and help transform analytics into a strategic business capability.
Job responsibilities
Define and maintain analytical standards, business metrics, and KPI governance across domains.
Drive the evolution of the organizations semantic layer and analytical framework.
Lead cross-functional initiatives to improve the consistency, quality, and scalability of analytics.
Partner with business stakeholders to translate complex processes into trusted analytical assets.
Drive AI adoption within the analytics organization by defining best practices, playbooks, and new ways of working.
Enable self-service analytics by improving data discoverability, documentation, and user experience.
Build reusable frameworks, templates, and methodologies that increase efficiency across the analytics team.
Identify opportunities to simplify analytical workflows and improve delivery quality.
Mentor analysts and promote analytical excellence across the organization.
Act as a thought partner for leadership on analytics strategy, governance, and future capabilities.

Were looking for a curious, ambitious and self-motivated Product Economy Manager to join our growing Product team. As a Product Economy Manager, youll directly impact millions of our players by creating tools that enable you to balance and optimize the game's economy, resulting in fun and engaging experiences that increase retention and revenue.
Responsibilities
Design and own the user experience from an economy point of view to predict our players behavior according to the data we already have.
Build simulations and predictive models in order to proactively forecast results of content changes.
Monitor individual and macro player balances to ensure the overall health of the games economy.
Explore and design gameplay loops and the way players interact with them.
Tune content performance by devising A/B tests and analyzing their effectiveness.
Identify areas where sinks/sources should be tightened or loosened to maximize engagement, retention and revenue.
Price the games virtual currencies.
Collaborate with Product teams on balancing and designing new features that address existing deficiencies in the game.

The GTM AI Product Manager (sitting within RevOps - GTM) translates executive GTM strategy into operational AI solutions, ensuring high-impact initiatives, spanning Marketing, Sales, Partners, and Customer Growth, are successfully defined, scoped, structured, incubated, and brought to life.

Acting as the architect of these initiatives, you translate GTM leadership priorities and target business KPIs into structured execution, connecting business requirements with tech delivery, serving as a strategic bridge and an agile incubator, facilitating rapid prototyping and validation of new workflows.

Responsibilities: Discovery, Architecture & Incubation
Requirement Gathering & Scope Definition: Partner with GTM leadership to gather complex business requirements. Define clear project objectives, use cases, and success metrics (KPIs) while ensuring initiatives stay aligned with top-down priorities.

Functional Architecture: Translate leadership vision into structured operational blueprints and business process flows that define how AI solutions will function within the GTM engine.

Feasibility & Analysis: Lead "buy vs. build" assessments, evaluating market solutions against internal development capabilities to ensure the best path for the business.

V1 Incubation: Build and validate initial prototypes (V1s) using low-code/no-code and agentic platforms to prove value and de-risk the project before scaling.

Scope Integrity: Maintain clarity of scope throughout the execution lifecycle, preventing "project drift" and ensuring technical execution meets the original business intent.

2. Cross-Functional Orchestration
Partnerships: Serve as the primary functional partner for the tech teams to bring AI solutions to production.

Requirement Synthesis: Translate gathered business needs into structured tech requirements, blueprints, and roadmap alignments.

Coordinate implementation: timelines and iteration cycles, ensuring that the final tech delivery matches the functional design and business methodologies.

3. Rollout & Field Excellence
Adoption Planning: Partner with RevOps and GTM leadership to design rollout strategies, communication plans, and enablement materials.

Feedback Loops: Establish rapid iteration cycles based on field feedback to continuously optimize AI solution performance.

Impact Tracking: Partner with Data, Analytics and Insights teams on the reporting of core KPIs (e.g., conversion, cost-per-meeting, attainment), ensuring measurable ROI for every initiative.

Were looking for a hands-on Engineering Team Lead to join our Studio Team within the Platform Unit.
This role combines people leadership, senior-level engineering across backend and frontend domains, and platform-oriented thinking, and plays a key part in building and scaling Bobs next-generation extensibility and AI-powered experience layer.
As a Team Lead in the Studio team, you will lead a team of engineers while remaining actively involved in designing and implementing scalable systems that enable applications, widgets, workflows, and AI-driven experiences across the platform.
If youre passionate about leading people, shaping technical direction, and staying hands-on while building zero-to-one platform capabilities and AI-native experiences - this role is for you.

Required Senior Software Engineer
Israel - Raanana
We dont limit our challenges. We challenge our limits. Always. Were ambitious. Were game changers. And we play to win. We set the highest standards and execute beyond them. And if youre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whats the role all about?
As a Senior Software Engineer, you will be at the heart of building our next‑generation Workforce Management platform - an advanced cloud‑native solution enhanced with intelligent, AI‑powered capabilities.
In this role, you will build full‑stack features, orchestrate AI agents to accelerate engineering workflows, and deliver innovative AI‑driven features directly to customers.
Youll work in a fast‑paced, agentic environment where experimentation, ownership, and initiative are not just encouraged-theyre expected.
If you excel as an engineer, exploring the boundaries of AI‑assisted development, and want to influence the future of how engineering teams work with autonomous agents, this role is tailor‑made for you.
How will you make an impact?
Drive engineering excellence through AI‑augmented workflows and agentic development patterns.
Develop end to end cloud features on top of AWS.
Optimizing components for maximum performance.
Ensure high-quality deliverables and efficient project execution and continuous improvement.
Lead features design and implementations.
advise on tech. selection, show initiative in driving technical direction and team collaboration.
Demonstrate strategic thinking and a long-term vision for scalable solutions.
Champion continuous improvement and high‑velocity delivery in an innovative, fast‑moving environment

Required Senior Agentic Systems Engineer
Israel - Raanana
We dont limit our challenges. We challenge our limits. Always. Were ambitious. Were game changers. And we play to win. We set the highest standards and execute beyond them. And if youre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So what is the role all about?
The Senior Agentic Systems Engineer is a hands-on engineer who designs, builds, and operates AI-powered tools and workflows for engineering teams.
Were looking for builders who are not only users of AI tools, but can design autonomous agentic systems, optimize model usage, create reusable agents and workflows, and orchestrate complex multi-step work across multiple tools and agents.
Youll be a one-person-army builder: able to understand a problem, define the approach, build the backend, create a simple UI when needed, integrate APIs, connect agents, automate workflows, and deliver working tools quickly.
How will you make an impact?
Build centralized AI-powered tools for engineering teams.
Create and maintain agents, skills, hooks, MCP servers, plugins, and workflow automation.
Design autonomous agentic systems for internal engineering use cases.
Build multi-step AI workflows across code, documentation, Jira, GitHub, CI/CD, and internal systems.
Build tools for PR review support, test generation, documentation updates, spec creation, codebase understanding, and developer productivity.
Learn from local teams and convert successful solutions into reusable centralized assets.
Integrate AI tools with GitHub, Jira, Confluence, CI/CD, internal portals, and engineering systems.
Optimize AI workflows for cost, latency, quality, and reliability.
Apply token economy thinking when designing agents, prompts, MCP usage, RAG flows, and tool integrations.
Contribute to the internal AI marketplace and reusable asset catalog.
Work directly with engineering teams, collect feedback, and iterate quickly.

Required R&D Operations Program Manager
Israel - Raanana
We dont limit our challenges. We challenge our limits. Always. Were ambitious. Were game changers. And we play to win. We set the highest standards and execute beyond them. And if youre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whats the role all about?
In this role, you will be responsible for managing the tools used by the R&D group - including tool selection, new implementations, change requests, governance, and monitoring. In addition, you will manage various initiatives to support R&D activities, including the growing role of AI-powered tools in how R&D works, and you will lead R&D audits across the organization end to end.
We are looking for a self-starter with a bias for action, who is able to move new initiatives forward while collaborating with all types of stakeholders.
How will you make an impact?
Manage all tools used by R&D from the point of tool selection through implementation, ongoing support, and change requests.
Tools include ALM (e.g., JIRA), security tools (static code analysis, third-party vulnerability scanning, etc.), build tools, AI-powered developer tools, and more.
End-to-end accountability for process-change projects, from business requirement definition and planning to successful delivery and implementation.
Evaluate and help roll out AI-powered tools and workflows across R&D, partnering with engineering leadership on adoption.
Lead R&D audits across the organization - coordinating the audit process, collecting and managing the required data, and owning it end to end
Work effectively with a variety of stakeholders to ensure successful execution, including R&D teams, product managers, IT, and business operations.
Perform business analysis and provide guidance on best practices and possible approaches.
Continually find opportunities for improvements and enhancements in existing tools and processes.

We develop the AI infrastructure that powers the AI experience throughout the product. We ensure the production AI platform is stable, reliable and secure.
Our mission is not only to build AI-powered features, but to enable every product team to build reliable, scalable, and high-quality AI experiences.
We work with modern LLM technologies, agentic workflows, MCP, retrieval systems, evaluation pipelines, distributed systems, and production-grade AI infrastructure, deploying to production multiple times a day.
Job responsibilities
What You'll Do
As a Tech Lead, you'll play a key role in shaping the future of AI .
You'll combine deep technical expertise with strategic thinking, helping multiple teams build production-ready AI experiences while driving engineering excellence across the organization.
In this role you will:
Lead the technical direction of one of AI domains.
Design scalable AI architectures and production-ready agentic systems.
Drive technical decisions around LLMs, Retrieval, Tool Calling, MCP, evaluation frameworks, and AI infrastructure.
Own complex cross-team initiatives from design through production.
Collaborate closely with Product, Data, Infrastructure, and Engineering teams to turn AI opportunities into customer value.
Help define engineering standards and best practices for building reliable AI systems.
Drive engineering excellence through architecture reviews, mentoring, and technical leadership.
Balance rapid experimentation with production-grade quality and scalability.
Evaluate emerging AI technologies and identify opportunities to improve our platform and customer experience.

Required Program Management Manager
Israel - Raanana
We dont limit our challenges. We challenge our limits. Always. Were ambitious. Were game changers. And we play to win. We set the highest standards and execute beyond them. And if youre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whats the role all about?
Cross CX Program Management is central to how our CXone platform unifies dozens of products and acquisitions into one seamless customer experience. Our Program Managers, based across our global organization, are the ones who turn that ambition into structured, delivered work.
As Manager, you will lead this global group of Program Managers and own the day-to-day management of the projects they run - making sure the right things are on track, addressed on time, and managed to a high standard, everywhere they operate.
This is an operational management role: you are responsible for ensuring that projects - particularly those that are high-impact, high-risk, or business-critical - are managed in line with the program methodology and strategic direction set.
In addition, the group is responsible for managing R&D tools and driving changes to existing R&D processes.
How will you make an impact?
Manage the day-to-day - oversee your group's portfolio of programs and projects, making sure execution stays on track and issues are surfaced and addressed on time.
Lead and develop your people - manage, coach, and grow the Program Managers in your group, including performance management and career development.
Ensure consistent execution - hold a high, consistent bar for how programs are run and reported on across the group.
Manage R&D processes and tooling - own this additional area of responsibility, making sure the tools and processes R&D relies on are well managed and continuously improved.
Partner across the organization - work closely with Product, Engineering, and other stakeholders to keep programs moving and unblock issues as they arise.

Required Manager, Program Management
Israel - Raanana
We dont limit our challenges. We challenge our limits. Always. Were ambitious. Were game changers. And we play to win. We set the highest standards and execute beyond them. And if youre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whats the role all about?
Cross CX Program Management is central to how our CXone platform unifies dozens of products and acquisitions into one seamless customer experience. Our Program Managers, based across our global organization, are the ones who turn that ambition into structured, delivered work.
As Manager, you will lead this global group of Program Managers and own the day-to-day management of the projects they run - making sure the right things are on track, addressed on time, and managed to a high standard, everywhere they operate.
This is an operational management role: you are responsible for ensuring that projects - particularly those that are high-impact, high-risk, or business-critical - are managed in line with the program methodology and strategic direction set.
In addition, the group is responsible for managing R&D tools and driving changes to existing R&D processes.
How will you make an impact?
Manage the day-to-day - oversee your group's portfolio of programs and projects, making sure execution stays on track and issues are surfaced and addressed on time.
Lead and develop your people - manage, coach, and grow the Program Managers in your group, including performance management and career development.
Ensure consistent execution - hold a high, consistent bar for how programs are run and reported on across the group.
Manage R&D processes and tooling - own this additional area of responsibility, making sure the tools and processes R&D relies on are well managed and continuously improved.
Partner across the organization - work closely with Product, Engineering, and other stakeholders to keep programs moving and unblock issues as they arise.

We are looking for an experienced and impact-driven Senior Product Manager to join Core HR product organization.
Core HR is one of the most strategic foundations of Bob. It powers the people data, company structure, configurable operating model, employee lifecycle processes, and operational workflows that help companies run and scale their people operations.
This is a high-impact role for a product leader who wants to build products that sit at the heart of how companies operate. You will shape experiences that help organizations structure their workforce, run critical HR operations, and make confident people decisions at scale.
As a Senior Product Manager in Core HR, you will own a meaningful product area and turn complex customer needs into simple, scalable, and trusted product experiences. Your work will directly influence customer trust, operational efficiency, product adoption, and Bobs ability to scale globally.
This role is ideal for a product leader who enjoys solving complex B2B SaaS problems, working closely with customers, collaborating across multiple product and engineering teams, and building products that become core to daily business operations.

The AI Teams is shaping the future of how AI is built, integrated, and experienced across our platform. We develop the foundations, tools, and capabilities that enable intelligent experiences for customers, partners, and internal teams alike. From powering AI-driven product experiences to building the infrastructure and platforms that make them possible, we operate at the intersection of innovation, scale, and engineering excellence.
We work in a true continuous delivery environment, with fully automated QA processes and a modern microservices architecture, deploying to production multiple times a day.
Job responsibilities
Design, build, and maintain backend infrastructure and microservices supporting AI-driven features.
Collaborate closely with the infra and data groups to ensure smooth integration of AI models and services into Bobs core systems.
Develop and optimize APIs, data pipelines, and background processing workflows.
Ensure performance, scalability, and resilience of production systems handling real-time AI interactions.
Drive engineering excellence through code reviews, architecture discussions, and automation.
Mentor other backend developers and promote best practices in software design, testing, and deployment.

The Recording Engineering group is looking for a strong Lead Program Manager to join its leadership team and drive execution excellence across our global organization. This is a strategic role focused on leading complex cross-functional programs, improving operational discipline, managing budget planning and tracking, and increasing engineering productivity. The role requires strong technical understanding, excellent execution skills, and the ability to turn leadership decisions into clear plans and measurable outcomes.
A key part of the role will be to introduce better ways of working using AI tools, AI agents, automation, dashboards, and data-driven insights to improve visibility, reduce manual work, identify risks earlier, track costs, and increase team efficiency.You will work closely with Engineering managers, Architects, Product managers, QA leads, DevOps, Support, Finance, Cloud Operations, and senior leadership.
How will you make an impact?
Own group-level execution, planning, tracking, budget planning, and operational governance.
Track group budget, identify gaps, and support cost control decisions.
Monitor cloud costs, identify optimization opportunities, and drive cloud cost-saving initiatives.
Translate leadership decisions into clear actions and drive follow-up across teams.
Lead complex cross-functional programs across Engineering, Product, QA, Architecture, DevOps, Finance, Cloud Operations, and Support.
Manage program scope, timeline, quality, risks, dependencies, and readiness.
Build clear dashboards and KPIs to improve visibility for leadership, including execution, budget, cloud cost, and efficiency metrics.
Use AI tools and AI agents to automate routine activities, improve reporting, identify risks, support cost analysis, and streamline workflows.
Drive productivity and efficiency improvements across the group.
Improve Agile, DevOps, release readiness, and execution processes.
Synchronize teams across sites to support releases, commitments, and major initiatives.
Lead retrospectives and continuous improvement based on data and team feedback.

Required Head of Technology and Architecture
We dont limit our challenges. We challenge our limits. Always. Were ambitious. Were game changers. And we play to win. We set the highest standards and execute beyond them. And if youre like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, whats the role all about?
The Director of Technology and Architecture owns the technical vision that holds this portfolio together. The mandate is to ensure that a wide-ranging set of products remains coherent, secure, scalable, and economical to build and operate regardless of where and how it is deployed. This is a hands-on leadership role at the intersection of deep technical authority and enterprise strategy: you will set architectural direction, resolve the hardest cross-cutting trade-offs, and raise the engineering bar across the organization.
This is the most senior individual-contributor-plus-leadership technical role in the company. You will be a trusted advisor to the executive team and the final technical authority on architecture decisions that span products.
How will you make an impact?
Architectural Vision & Strategy:
Define and own the multi-year target architecture across the entire product suite, balancing product autonomy with shared platform leverage.
Establish an architecture strategy so that products can be delivered on-premise, in private cloud, in public cloud, or as pure cloud SaaS.
Drive the platform and shared-services strategy (identity, data, integration, observability, deployment tooling) that reduces fragmentation across products.
Help architects translate business and product strategy into technical roadmaps; advise the executive team on build-vs-buy, modernization, and major technology bets.
Design abstractions and packaging models that let a single product run reliably across heterogeneous environments with differing scale, network, data residency, and operational constraints.
Establish reference architectures and patterns for tenancy, configuration management, release/upgrade cadence, and feature parity across on-premise and cloud-hosted deployments.
Security, Compliance & Resilience:
Embed security, privacy, and regulatory compliance into the architecture by design - addressing the standards relevant to financial services (e.g., data protection, auditability, segregation, encryption, and regional data residency).
Define non-functional requirements and architectural guardrails for availability, disaster recovery, transactional integrity, performance, and observability appropriate to mission-critical financial systems.
Partner with Security, Risk, and Compliance leadership to ensure the architecture withstands audit and regulatory scrutiny across jurisdictions.
Governance & Standards:
Establish and run an architecture governance function: standards, decision records, review processes, and a technology radar - proportionate enough to enable speed rather than obstruct it.
Evaluate and select core technologies, platforms, and strategic vendors; own the long-term technology stack direction.