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Required Customer Support Specialist - Student Position
As a Tier 1 Customer Support you will be responsible for:
Be the first line of defense and escalation for any technical issues
Elegantly handle customer requests and maintain our SLA & customer satisfaction
Escalate and own issues internally and externally with service providers / partners
Extend our knowledge base
Work across departments (Engineering, DevOps, Prof Services, etc.) to resolve customers issues.

This is a key leadership position within us in the region. Reporting to our Vice President of Paid Media, you will shape our paid media strategy, leading our team, and ensuring our services remain the best.

You will define the strategic vision for your region and collaborating with our global leadership team to align on best practices and increase revenue for both our clients and our operations.

Your primary responsibilities will include:
Drive the strategic direction and growth of the Paid Media department in the region.
Lead strategic conversations with senior clients and key stakeholders, serving as the main Paid Media reference.
Oversee and define paid media strategies (Search, Social, Display, etc) aligned with client business goals.
Mentor and manage a team of paid media professionals, including strategy, guidance and hands-on involvement.
Foster a culture of continuous learning and professional development, ensuring the team remains at the forefront of industry trends and platform updates.
Oversee resource allocation to ensure effective execution.
Collaborate with other departments (e.g., SEO, Creative, Analytics) to develop integrated and holistic marketing strategies.

We are seeking a highly skilled and experienced Compliance Officer to join our team in Israel. In this role, you will play a pivotal part in ensuring our organization complies with applicable Israeli and global financial regulations, internal policies, and industry standards, particularly in relation to transaction monitoring, AML, and financial crime prevention.
While this position does not involve direct team management, it requires a senior-level professional who can lead complex compliance activities, drive continuous program improvements, and collaborate cross-functionally across multiple jurisdictions.
Key Responsibilities:
Develop and maintain local and global compliance policies and procedures in line with regulatory requirements (including Bank of Israel, ISA, IMPA, and others as applicable).
Lead the review, investigation and reporting of suspicious transactions, extracting risk typologies and recommending improvements to transaction monitoring frameworks and alert logic.
Serve as a subject matter expert on AML/CTF compliance, advising on risk assessments, mitigation strategies, and onboarding/offboarding decisions.
Act as a compliance point of contact for Israeli authorities (e.g., Israeli Money Laundering and Terror Financing Prohibition Authority) while managing requirements from foreign regulators and partners.
Conduct ongoing compliance training and awareness sessions to ensure alignment across business, risk, and operational teams in Israel and globally.
Stay abreast of evolving Israeli and international regulatory developments, translating them into actionable compliance initiatives.
Support internal and external audits, prepare audit responses, and ensure timely resolution of findings.
Generate and present compliance dashboards and reports to senior management and regulatory stakeholders, including trend analysis and risk insights.
Foster a culture of integrity, accountability, and proactive compliance within the company.

We are looking for an Assistant Controller to join our finance department and take a significant role in our accounting team. If you are highly skilled and motivate, came and join us.
As a Assistant Controller you will be responsible for:
In charge of the monthly closing process, including preparing working papers, calculating accruals, preparing reporting packages, and performing analytical procedures.
Manage monthly, and annual statutory financial reporting requirements.
Participate in the preparation of financial statements and the annual audit in compliance with official guidelines and requirements.
Provide professional guidance and assistance for the bookkeeping staff.
Monitor and review the accuracy of financial data.

Were hiring a Customer Success Engineer to work directly with customers to implement, troubleshoot, and optimize the platform- across Linux, Kubernetes, IAM, and secure access workflows. Youll be the primary technical contact: diagnosing issues, guiding best practices, collaborating with Product/Engineering on escalations, and turning learnings into repeatable runbooks that keep deployments stable and effective.

Responsibilities:

Deliver a smooth onboarding experience and drive adoption/expansion for existing customers.
Investigate and resolve cases (secret access, authentication, certificate workflows, remote access) while guiding secure configuration and best practices.
Reproduce issues in test environments (Linux, Docker, K8s) to isolate root causes.
Write KB articles to streamline troubleshooting and improve customer experience.
Learn customers business and challenges; log and communicate requirements; partner with Product & Engineering to escalate/validate fixes, contribute to team processes, internal tooling, and advocate for customers.
Act as a trusted advisor and support critical issues.

We're looking for a talented Backend Engineer to take a significant role in the development of a highly robust, multi-cloud, multi-region SaaS platform.

As a Backend Engineer , you will be part of a small and high-performing team, developing a SaaS platform that provides technical solutions for DevOps.

This role includes working in a multi-cloud environment (AWS, GCP, Azure), developing microservice architecture with Golang. You will work in a dynamic and agile environment with the most cutting edge technologies.

We're looking for a talented Senior Backend Engineer to take a significant role in the development of a highly robust, multi-cloud, multi-region SaaS platform.

As a Senior Backend Engineer , you will be part of a small and high-performing team, developing a SaaS platform that provides technical solutions for DevOps.

This role includes working in a multi-cloud environment (AWS, GCP, Azure), developing microservices architecture with Golang. You will work in a dynamic and agile environment with the most cutting edge technologies.

In addition, as a senior developer you will help with design, architecture and code review, and mentor other team members.

Were looking for an experienced hands-on Software Engineering Team Lead to lead a highly skilled team of backend and frontend engineers through implementation, delivery, iteration, and build scalable systems that serve our customers.

Responsibilities:

Foster a positive, collaborative culture and grow the teams capabilities.
Lead and mentor engineers to ensure on-time delivery, quality development, productivity, and efficiency by conducting and lead design reviews & code reviews.
Work together with product managers to translate requirements into scalable technical solutions.
Balance refactoring and evolution with steady delivery of new features.
Drive a culture of technical excellence, ownership, and continuous improvement.
Oversee system reliability, monitoring, performance optimization and incident response.

As the Technical Support L2 Engineer, based in Tel Aviv, you will have the unique opportunity to build and scale our L2 support function from the ground up and be a part of the Blockchain security future . Reporting to the Head of Customer Support, you will help our customers with their most pressing issues, protecting end-users from being scammed, creating real impact.

This role is meant for a true builder. As the first hire, youll be a major player in building the support process for cutting edge new Blockchain security products, becoming subject matter expert and trusted advisor for our customers, engaging directly with our engineering and product team, and learning our product directly from them.

Your Chain of Impact:
Provide expert-level technical support for our applications, diagnosing and resolving complex issues with aggressive resolution times.
Analyze sophisticated problems related to system performance, configuration issues, API integrations, Web3 security threats, and blockchain-related incidents.
Monitor system performance metrics, API health, and security incident alerts.
Serve as the primary point of contact for escalated customer issues, maintaining clear communication with stakeholders.
Coordinate with Engineering, Product Management, and Field Services teams to resolve complex technical challenges.
Identify opportunities for the support team to take on additional responsibilities and develop subject matter expertise.
Create and maintain comprehensive playbooks, troubleshooting guides, and internal documentation.
Develop tools and automation to improve support efficiency and reduce resolution time.
Maintain strict compliance with security policies and procedures, particularly when handling sensitive customer data.

As a Senior Backend Engineer, you will design, build, and scale the core backend systems that power our security platformdirectly shaping the safety of millions of Web3 users. Youll work closely with a team of world-class engineers to deliver highly reliable, performant, and secure infrastructure.

Your Chain of Impact:
Lead feature development end-to-end, from requirements to production.
Build systems that protect millions of users from fraud, scams, and hacks.
Contribute across the full software development lifecycle in an agile environment.
Drive technical innovation by staying ahead of emerging technologies.
Uphold the highest standards of code quality, scalability, and performance.
Take true ownership of our product, tech stack, and development processes.