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As a Senior Backend Engineer Copilot team, you will play a pivotal role in shaping the architecture and evolution of our backend services. You'll work in a dynamic, collaborative environment where innovation and creativity are encouraged.

Your responsibilities
What you'll be doing

Architect, develop, and test cloud-native microservices, ensuring they meet our high standards of scalability and reliability.
Deeply engage with a range of tech stacks, showcasing your expertise beyond a single frameworkparticularly in AI technologies, LLM frameworks and cloud infrastructure, including containerized environments like Kubernetes and Docker.
Collaborate closely with cross-functional teams, including sales and customer success, to ensure our solutions are perfectly tailored to customer needs.
Grow a culture of continuous learning and improvement, mentoring team members and guiding their professional development.
Design and build systems with security at the forefront, understanding and applying key security concepts to protect our customers and their data.

As a Frontend Engineer, you will play a pivotal role in shaping the user experience and interface architecture of our web applications. You'll work in a dynamic, collaborative environment where innovation and creativity are encouraged.

Your responsibilities
Develop and maintain high-quality web applications: Build, test, and deploy user-friendly web applications using Angular, TypeScript, and related technologies.
Write clean, maintainable code: Write well-structured and documented Angular components, services, and directives.
Collaborate across teams: Work closely with designers, backend engineers, and product managers to deliver exceptional user experiences.
Drive innovation: Contribute ideas to improve functionality, performance, and scalability.

As a Senior Platform Engineer (Backend) , you will play a key role in shaping the core infrastructure and architecture of our platform. You will be deeply involved in hands-on development, contribute to technical design, and help drive engineering excellence. In this role, you will collaborate with other engineers, share best practices, and take part in building scalable, high-quality backend systems.

Your responsibilities
Design, develop, and test cloud-native microservices and backend components with high standards of scalability, reliability, and security
Own key areas of the platform's infrastructure and contribute to the architecture of enterprise-grade systems
Collaborate with engineering and product teams to translate business needs into robust technical solutions
Work across a modern tech stack including cloud services, Linux, Docker, Kubernetes, and CI/CD pipelines
Drive best practices in code quality, system design, observability (logs, metrics, tracing), and testing
Stay up to date with emerging technologies and help evaluate tools that support platform evolution
Share knowledge through code reviews and technical discussions, fostering a culture of continuous improvement

Were seeking an experienced Security Solutions Engineer to help us create new automations and scalable solutions for our customers. Your role will be both strategic and tactical, as youll be working directly with customers to understand their requirements, design solutions, and implement security controls. Join us on our mission to help every security team achieve operational excellence.

Your responsibilities


Design and implement security solutions to automate the real-world customer pains.
Provide expert advice and recommendations for security solutions that can achieve customer objectives.
Collaborate with the Sales team to establish a reputation for technical excellence and trustworthiness with potential customers.
Work jointly with other Solutions Engineers & Architects to support the Sales team with technical content and call support.
Establish and maintain a knowledge hub or repository of security best practices, resources, and insights.
Collaborate with the marketing team to generate demos, case studies, blogs, and videos.

We are seeking a passionate and driven Product Manager to join our fast-paced, dynamic product team. The ideal candidate will have a background in cybersecurity, a technical foundation, and a proven ability to deliver impactful product solutions. This is an opportunity to work on cutting-edge products, drive innovative AI features, and collaborate with a highly skilled and tight-knit team.

Your responsibilities
Product Strategy & Roadmap:

Own product verticals, leading their roadmap in alignment with goals, customer needs, and market trends.
Prioritize features and improvements based on customer feedback, field insights, and development team input.
Cross-Functional Collaboration:

Act as a liaison between engineering, design, sales, and customer success teams to ensure alignment and smooth execution of product initiatives.
Collaborate closely with AI and automation experts to integrate the latest trends and tools into our platform.
Execution & Delivery:

Manage the end-to-end delivery of new features and enhancements, ensuring projects are completed on time and with high quality.
Work hands-on with developers to refine requirements, troubleshoot issues, and ensure clarity in implementation.
Customer Focus:

Gather and synthesize feedback from customers, sales engineers, and field teams to deeply understand user pain points and business value.
Define solutions that are innovative yet practical, delivering measurable impact for customers.

As part of the role you will have the opportunity to:
Build end-to-end development of data infrastructure features, scalable data processing, database interaction and integration with CI/CD.
Take part in expanding our core data platform solutions, build new pipelines from scratch that ingest and process data at scale.
Work across a rich stack of technologies from Apache Kafka, Apache Storm, NoSQL, and relational databases.
Analyze and optimize performance, scalability, and stability of our product environments.
Work closely with the data-science team to implement production grade pipelines based on AI research.

As part of the role you will have the opportunity to:
Lead, mentor and manage a team of experienced DevOps Engineers who are responsible for all DevOps aspects in the company: Cloud infrastructure, CI/CD, Observability, DataOps, SecOps and cost management
Collaborate with other R&D teams on mutual projects
Architect, build and automate cloud and hybrid-cloud infrastructure (Azure & AWS)
Manage and monitor multiple, diverse environments at a large scale
Maintain our CI/CD tooling and improve automation
Implement SecOps best practices in all infrastructure and processes
Design and maintain data infrastructure (SQL and NoSQL) fit for scale
Integrate visibility and alerting capabilities into infrastructure and processes

As part of the role you will have the opportunity to:
Be a member of a strong team responsible for all DevOps aspects in the company: Cloud infrastructure, CI/CD, Monitoring, DataOps, SecOps and cost management
Architect, automate and manage cloud infrastructure (Azure & AWS)
Implement SecOps best practices in all infrastructure and processes
Integrate visibility and alerting capabilities into infrastructure and processes
Improve and automate CI/CD pipelines

As part of your role you will have the opportunity to:
Design and implement client-side features
Be fully involved from the kick-off phase with Product Management and UI/UX, all the way to production deployment
Work closely with other teams in the R&D in an agile environment
Direct customer impact, design, develop and deploy in short cycles

We are looking for a Customer-focused professional who thrives in dynamic, fast-paced environments. Motivated and self-driven, with strong communication skills and a proven ability to collaborate with global teams. Methodical and detail-oriented, with a track record of identifying challenges and delivering effective solutions while engaging with customers. Passionate about technology and its power to enhance lives. Brings 3 years of experience in support, customer care, or technical account management within a B2B SaaS company.

Native English speaker who is willing to work Mon-Fri and accommodate our customers working hours.

You will
Onboard customers end-to-end while owning the relationship, project management, product training, and best practices.
Provide guidance, support, and technical solutions to MineOS users questions - owning product adoption and product best practice consultancy leading to maximal value.
Communicate with Mines strategic customers and meeting the High-end customers face-to-face.
Develop expertise in our product and stay up to date on new features and improvements.
Analyze user behavior and feedback and take proactive action to optimize relationship and value realization.
Work to improve the quality of our strategy, processes, tools, and customer journey by identifying knowledge gaps or areas for improvement and taking an independent approach to optimize them.
Develop and maintain positive customer relations and satisfaction, achieving a trusted advisor role.
Proactively lead and identify renewal/expansion promoting opportunities and passionately push them forward.