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We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel.

Responsibilities

Onboarding new users to the system, including user adoption

Administration of pending orders and payments

Reconciliation of all company orders to confirm the correctness of data

Identification of areas of improvement, both in process and product

Promptly responding to customer queries via ticketing system, emails, phone

Liaising with colleagues or managers to find the best solutions to customers issues

Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.

Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved

Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions

Required iOS/Mac Software Engineer
Description
For many of us theres that one podcast we never miss, and video content is part of our daily routine, whether its professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here, we know it well. Thats exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease.
Our technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
About the iOS/Mac Team
We're a team of smart, curious engineers building powerful, intuitive applications that power content creation for millions on Apple platforms. We work with Swift, SwiftUI, and the latest iOS/macOS frameworks, tackle real-world challenges in client-side performance and user experience, and keep things practical-no overengineering, just solid solutions. If you love solving tough problems, moving fast, and building apps that creators actually use, you'll fit right in.
On your day to day
As a Senior iOS Developer for the iOS and Mac app team, your typical day involves deep technical work and mentoring junior developers. You start by reviewing overnight bug reports and checking CI/CD pipeline status before participating in focused daily standups with the mobile team. Much of your day is spent architecting robust solutions, writing high-quality Swift code, and conducting thorough code reviews to ensure our recording apps deliver seamless experiences across Apple platforms. You collaborate closely with product and design teams to translate requirements into technical implementations, while also researching and integrating the latest iOS frameworks and technologies. Throughout the day, you tackle complex technical challenges, optimize app performance, and share your expertise with teammates through pair programming and technical discussions, ensuring our recording technology performs flawlessly on iOS and macOS devices.

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel.

Responsibilities

Onboarding new users to the system, including user adoption

Administration of pending orders and payments

Reconciliation of all company orders to confirm the correctness of data

Identification of areas of improvement, both in process and product

Promptly responding to customer queries via ticketing system, emails, phone

Liaising with colleagues or managers to find the best solutions to customers issues

Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.

Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved

Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel.

Responsibilities

Onboarding new users to the system, including user adoption

Administration of pending orders and payments

Reconciliation of all company orders to confirm the correctness of data

Identification of areas of improvement, both in process and product

Promptly responding to customer queries via ticketing system, emails, phone

Liaising with colleagues or managers to find the best solutions to customers issues

Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.

Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved

Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions

Were looking for a Marketing Design Team Lead who can set a high creative bar for brand and performance, and build a workflow where our designers can operate at full speed without losing quality or strategic alignment. That means taste, judgment, and the ability to build scalable systems. This is a role for someone who is hands-on and a leader, comfortable moving fluidly between brand storytelling and the rapid, data-driven reality of performance marketing.
What youll do:
Creative visual storytelling: Lead the visual storytelling for our brand and performance marketing across video, web pages, social, and every channel we show up in. Your job is to keep brand consistency while also making sure it converts, balancing emotion, clarity, and results in every asset. Setting the standard for what we show, how we show it.
Design workflows: Youll own marketing design end-to-end. Taking ideas from concept through production-ready output, while building the systems that make scale possible. Youll refine templates, libraries, and component systems so the team can ship high volume without losing cohesion or quality. Running reviews that sharpen the work and building fast, reliable feedback loops the team can trust.
Team leadership & hands-on: Lead and develop a team of experienced designers day to day, coaching, unblocking, and leveling up taste and channel literacy. Youll stay hands-on where it matters most, high-leverage marketing projects end-to-end, jumping in to art-direct or execute when speed or stakes are high, and taking on work so your team can keep momentum on their own projects. The goal is to unblock, model great thinking, and free designers to fully own their projects.
Collaboration: Partner tightly with Growth, Product Marketing and Product stakeholders to turn data into creative direction. The goal is a tight test-and-learn muscle, quick hypotheses, faster iteration, and constant improvement based on whats actually working in the world.

Ready to join our A-list, intimate creative squad?
We're a diverse mix of talent, think creative, video, design, and motion design. We're on the hunt for an exceptional Marketing Designer. In this role, you'll blend hands-on execution with ownership, leading various design projects from sleek web pages to high-impact performance campaign assets. You'll be reporting directly to the Creative Team Director, giving you a clear path to make a huge and immediate impact.
What youll do:
Design Ownership & Execution: Work on both brand and performance marketing assets, owning design projects from the initial brief through to launch and optimization.
Visual Storytelling: Master the art of visual storytelling. Deeply understand the audience's pain points and translate them into effective, high-converting visual assets across web pages, landing pages, sponsored ads, branded content, social media, and email campaigns.
Drive Performance: Focus on design thinking and execution that actively drives conversion and lead generation efforts.
Brand Consistency: Design and create engaging assets for diverse online campaigns, ensuring absolute brand consistency across all marketing materials and channels.
Collaboration & Iteration: Collaborate effectively with key cross-functional teams like Product Marketing Managers (PMMs), Growth, and Developers in a fast-paced, iterative workspace, applying feedback and data-driven insights to continuously improve design performance.

We are looking for a Backend Engineer to join our MLOps team and help build the infrastructure that powers cutting-edge AI models. In this role, youll manage the end-to-end MLOps lifecycle, designing event-driven systems that handle massive video data and moving compute-intensive, generative models from research to production. You'll collaborate closely with AI researchers and video-processing teams to ensure our AI services are scalable, reliable, and performant.

Were looking for a seasoned and driven Team Lead to head our NLP & Speech team. In this role, youll lead a high-performing team of researchers and engineers developing state-of-the-art capabilities in real-time transcription, semantic understanding, content generation, and AI-powered editing tools. Leveraging our unique access to vast multimodal datasets and large-scale compute, your team will drive ambitious applied research projects from concept to deployment - powering intelligent, intuitive experiences for millions of content creators.
As a hands-on team lead, youll shape the technical roadmap for NLP and Speech, identifying key opportunities to invest in foundational technologies and grow the team through strategic hiring and mentorship. Youll work cross-functionally with product, engineering, and design partners to ensure that advanced research translates into robust, scalable features that define the future of AI-assisted content creation.

Required Processing Team Lead
Description
For many of us theres that one podcast we never miss, and video content is part of our daily routine, whether its professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here, we know it well. Thats exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease.
Our technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
About the Innovation Team
The Innovation team is all about pushing the limits of AI to transform content creation. We work on everything from enhancing audio and video quality to automating production with machine learning, NLP, and computer vision. Whether its real-time rendering, intelligent editing, or new ways to process media, we turn cutting-edge research into practical tools that creators rely on. If youre excited about shaping the future of media tech, youll fit right in. Were growing fast and looking for a Processing Team Lead to own and scale our core media processing infrastructure.
On your day to day
As the Processing Team Lead, you will lead a team of backend and video engineers responsible for the companys media processing pipeline. Youll own the architecture and scalability of both real-time and offline processing systems, ensuring top performance and cost efficiency. Working closely with our AI, Product, and Infrastructure teams. Youll drive innovation in how we processe and optimize large-scale video and audio data using distributed systems and cloud-native technologies, while establishing best practices for monitoring, observability, and quality control across the entire processing stack. Beyond the technical leadership, youll mentor and grow engineers, fostering technical excellence and a culture of ownership, creativity, and impact.

Were looking for a Backend AI Engineer to own and build our agentic AI architecture. This role sits at the intersection of backend engineering and production-grade AI systems. Youll design, build, and scale the backend that powers our AI creators, enabling intelligent, reliable, and observable agentic workflows at scale.
Youll work on orchestrating multi-step AI workflows that involve LLMs, tools, and decision logic, and ensure they operate reliably under high load and real-world usage. A key part of the role is designing systems that can handle non-deterministic AI behavior, recover gracefully from failures, and continue to perform as usage and complexity grow. Youll also be responsible for making architectural decisions that support scalability, low latency, and long-term maintainability of our AI platform.

ReProduct Manager Team Lead - New Productsquired
Description
For many of us theres that one podcast we never miss, and video content is part of our daily routine, whether its professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here, we know it well. Thats exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease.
Our technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
About the product management team:
The Product is where we dream big and at the same time question how things have been done for decades in a highly competitive landscape. Everything - under the hood and all the way to the shiny exterior - must adhere to the highest standards. Theres simply no other way about it. Its the mentality that got us to where we are today and will continue to lead the way for anything we do.
On your day to day:
As a PM Team Lead, youll guide and mentor a team of Product Managers while staying deeply connected to users and their needs. Youll lead qualitative discovery processes, drive user interviews, and translate insights into clear product direction. Youll empower engineers and designers as true partners, fostering a collaborative, high-performing, and partially self-managing team. In this role, youll balance creative problem-solving with strong analytical thinking to deliver meaningful impact across the product.

As we scale, we are looking for a Head of QA Automation to lead the transformation of our testing infrastructure, moving from manual QA processes to a robust, modern, and scalable automation-first approach.
On your day to day:
As Head of QA Automation, you will lead the shift from manual to automated testing across all platforms, backend, frontend, mobile, and audio/video. You'll define quality standards, implement automation tools suited to our stack (React, Node.js, WebRTC), and integrate testing into our CI/CD pipelines. Working closely with engineering, product, and DevOps, youll mentor QA team members and drive a culture of speed, coverage, and quality.

Required Rendering Team Lead
Description
For many of us theres that one podcast we never miss, and video content is part of our daily routine, whether its professional or personal. But how many of us truly understand the effort that goes on behind the scenes? Here, we know it well. Thats exactly why we built an AI-powered platform that helps content creators, podcasters, marketeers, and more at major brands like Netflix, Disney, Google, and Microsoft to create high-quality content with ease.
Our technology streamlines the entire content creation process, turning ideas into professional-grade content with the highest production standards, without requiring expensive equipment or external services. The secret? AI-driven tools that replace traditional production roles like editing, directing, and design, automating the entire process at the click of a button.
About the Engineering Team:
Were a team of smart, curious engineers building scalable, reliable systems that power content creation for millions. We work with modern web technologies, tackle real-world challenges in distributed systems, and keep things practical-no overengineering, just solid solutions. If you love solving tough problems, moving fast, and building tech that creators actually use, youll fit right in.
On your day to day:
Youll lead and mentor a team of rendering and performance engineers, guiding the development of advanced rendering pipelines using Emscripten and WebAssembly for modern browsers. Youll work hands-on to optimize and port C++ rendering code to the web, ensuring top-tier performance and a lightweight footprint. Collaborating with frontend developers, product managers, and designers, youll help deliver seamless, interactive creative tools including integrations with platforms like Photoshop Web.

We are looking for a brilliant and highly motivated Senior Backend Engineer who is passionate about technology and making an impact. You will work on the core processing system of our application, revolutionizing the way the audio and video is recorded.