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Our IT Department is looking to add an Information Systems Administrator with expertise in administering a variety of SaaS applications to our team. The ideal candidate will be responsible for managing, optimizing, and supporting multiple service platforms, including tools like Zendesk, Atlassian (Jira, Confluence), Monday.com, HubSpot, DocuSign, and other SaaS-based applications. This role requires strong technical skills, problem-solving abilities, and the capacity to drive continuous improvement across the platforms used within the organization.
Responsibilities:
Oversee the day-to-day configuration, administration, support, third-party integrations and optimization of different SaaS applications.
Implement best practices for application usage, collaborate with cross-functional teams, and stay updated on product updates and industry trends.
Troubleshoot and provide solutions for technical issues and escalations
Provide technical support, conduct training sessions, and create/maintain technical documentation.
Work collaboratively within the team and with individuals at all organizational levels, external vendors, and clients.

We are seeking a skilled and professional Service center Manager to join our team at a leading FinTech company.

Job Description:
As a Professional Service Center Manager, you will be responsible for managing our team of experts who provide comprehensive and professional services in the areas of taxation, labor laws, and pensions. Your role will include planning and daily management of center operations, including setting customer service goals, managing work processes, producing performance reports, developing and implementing processes to improve and optimize customer experience, employee development, and more.

Areas of Responsibility:
Managing professional expert Centers including ongoing training, performance management, and professional development.
Identifying client needs and optimizing problem resolution.
Establishing and monitoring customer service metrics (SLAs).
Building and monitoring performance indicators (KPIs).
Continuously refining work processes.
Implementing new procedures and work processes.
Collaborating with other departments within the organization

We are seeking an experienced IT Support Specialist to provide IT technical assistance and support for our office employees. As part of the IT support team, you will be responsible for providing first-line support to our employees, managing and troubleshooting hardware and software issues, managing user accounts and access, and handling our employees' onboarding and offboarding.
As an IT Support specialist, you will be responsible for:
Work as part of the support team to provide the first response and technical support for our employees' IT needs while keeping up a high level of service.
Troubleshoot hardware and software problems with Mac and Windows.
Resolve and troubleshoot IT tickets and access related to Cloud applications, systems and infrastructure Microsoft 365, Slack, Zoom etc.
Handle the IT requirements for onboarding and offboarding of employees.
Maintain inventory of hardware and software assets.
Identify and escalate issues to the System team as required.
Assist with IT projects as needed.

Required FinOps Cloud Engineer
This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader dont miss it!
About the Role
As our first FinOps Cloud Engineer, you will take ownership of our cloud cost management strategy while lead optimization initiatives aligned with our SaaS business goals.
You will work closely with cross-functional teams spanning SRE, DevOps and Engineering to monitor and analyze our multi-cloud environments, deliver actionable insights, and implement cost-saving measures without compromising service performance or reliability.
The ideal candidate will possess a strong blend of technical proficiency and analytical expertise.
What Youll Do
Strategic Leadership:
Take full ownership of the cloud cost management strategy.
Lead the FinOps domain at a technical level within the company.
Collaborate with cross-functional teams (DevOps, SRE and Engineering) to gather data and insights that drive effective cost management strategies.
Educate internal teams on cloud cost factors and best practices to enhance operational efficiency.
Financial & Technical Analysis:
Analyze cloud usage and financial data to identify trends, inefficiencies, and potential cost-saving opportunities.
Build dashboards and reports that track cloud spending trends, highlight anomalies, and inform strategic decisions.
Implement real-time monitoring and alerts to detect cost anomalies.
Generate business insights and forecast future cloud expenses.
Continuous Improvement:
Regularly assess and refine cost governance policies.
Evaluate pricing models, discount programs, and cloud provider cost-saving opportunities to ensure maximize return on investment.

Were looking for a visionary DevOps to join the R&D team.
In this critical role, you will support the entire R&D operation, by providing automated tools and CI/CD processes.
Responsibilities:
Be the owner of continuous delivery and deployment processes of all of our software projects, build them from the bottom up, and keep extending them.
Collaborate with R&D and other departments to provide self-service tools and automate whatever can be automated, build cool Slack bots and other tools that help the different departments be more productive in their day-to-day
Support our growing network expansion, automate, and maintain the installation and upkeep of our infra across the world.

We are currently seeking a Data Consultant with strong capabilities in writing specifications and managing projects throughout all stages of the project lifecycle.

Responsibilities:
Develop and implement tailored data strategies that support client objectives and drive value.
Assess clients existing data infrastructure, analytics capabilities, and governance practices.
Design frameworks for data governance, data quality, and data management best practices.
Facilitate workshops and training sessions to enhance client understanding of data strategy.
System specification: Analyze client needs, define system requirements, and write detailed specification documents.
Create detailed project documentation, including project plans and project life cycle documentation.
Clarify scope, set priorities, plan activities and deliverables, and ensure high-quality execution on time, within scope, and within budget for data projects.

Required Senior DevOps Engineer
Joining us means entering a career journey, building your tailored development roadmap.
While seniority doesn't signify the end of learning, it can often be difficult to find the time and hands-on experience to focus on your professional development. You can choose what you want and need to learn and the hands-on practice to "walk the talk"
What Youll Gain:
Micro and Macro Perspective- With exposure to 70-100 relevant clients in the field, youll gain a broad view and deep understanding of different technologies and methodologies across various industries.
Technical Mastery: Utilize state-of-the-art DevOps tools and practices in real-world production settings, ensuring you are always at the forefront of technology. Embrace a cloud-native stack and the 15-factor app principles to build scalable, maintainable, and efficient applications.
Expert DevOps Community- Join a team of ~50 dedicated DevOps professionals who live and breathe DevOps. Youll collaborate, share knowledge, and refine practices together, growing as part of a supportive and highly skilled group.
Toolbox- As a company with over 25 years of experience, we provide a robust technical foundation and a comprehensive toolbox, developed through years of knowledge and integration of best-in-class tools.
Responsibilities:
Microservices Transformation- Lead the migration from monolithic systems to microservices using Kubernetes, Istio, and Linkerd. Your work will focus on ensuring reliability, scalability, and fault tolerance in production.
Container Orchestration- Manage Kubernetes clusters at scale, automate deployments with Helm, and integrate continuous delivery using Gitops technologies (ArgoCD).
Developer Experience- Improve CI/CD pipelines with GitLab CI, github-actions, and other tools to enhance productivity and streamline workflows.
GitOps and Automation- Implement GitOps using FluxCD and automate infrastructure management with Terraform. Youll be responsible for maintaining security and configuration management with HashiCorp Vault.
Monitoring and Observability- Build and manage observability stacks using Prometheus, Grafana, Loki, and Jaeger, ensuring full visibility and fast incident response.
Production Readiness- Define production-readiness standards and implement monitoring tools like Datadog and New Relic to ensure systems are stable and performant.