לוח משרות דרושים הייטק מחשבים ורשתות עבודה היברידית

We are looking for a DevOps Team Leader, Infrastructure engineering team, located in our Rehovot office. This is team Infrastructure Engineers, who closely align to DevOps principals. Your responsibility will be to drive innovation, scale our platforms, and create operational excellence for the globally distributed network. The person taking this role will have significant scope to influence decisions that will have a significant impact on infrastructure and how we serve our customers.
As an Leader in the ICO organization, you will improve your team's approach to solving problems, supporting and optimizing the infrastructure programmatically. You will work with your team to improve the overall availability, reliability, performance, and security of the infrastructure under your management. This is very much a part of the team role. You will be expected to be working in as part of your team, working with then collaboratively on projects and systems. You will need to develop a deep technical understanding of our systems and help grow and mentor your team.
Key Responsibilities:
Manage, a team of diverse engineers in multiple, global, locations.
Work collaboratively with your team to plan their work and ensure that everyone knows what they should be working on.
Work with teams across and the wider Thales Business Unit to ensure we are providing services and tools that they need.
Work with the PMO to plan and execute projects.
Apply SRE & DevOps principles to eliminate toil, and improve reliability.
Work cross functionally as needed to troubleshoot and resolve business affecting issues.
Respond to escalations, help with incident response, RCAs, provide management of and follow up from postmortems.
Establish metrics for data-driven decisions to help increase availability, reliability, and velocity.

Who We Are At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem – we’re reshaping how financial technology is developed and delivered.

The Role:
We’re looking for a Microsoft Dynamics 365 CRM Administrator to lead the implementation and evolution of our Microsoft ecosystem, ensuring smooth operations, scalability, and top-tier user experience across departments. In this critical role, you’ll design and administer our Dynamics 365 CRM and Power Platform systems while supporting high-impact business processes, from partner onboarding to enterprise workflow automation. You’ll work closely with stakeholders across time zones and business lines to translate needs into scalable configurations and sustainable architecture. This role offers a high degree of autonomy and influence within a mission-driven, fast-paced fintech environment

Who You Are:

* A solution-oriented professional with strong project ownership skills
* Available to work primarily US hours (NY Time Zone)
* An excellent communicator, fluent in Hebrew and English, across remote and hybrid environments
* Passionate about building scalable systems and streamlining business operations
* A self-starter who thrives on structure, clarity, and cross-functional collaboration
* Committed to data quality, system integrity, and user success

What You’ll Actually Be Doing:

* Own and manage the entire Microsoft stack at Cross River including Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, SharePoint, Teams, and Outlook
* Administer, configure, and continuously improve D365 CRM and the Power Platform suite
* Lead architecture, governance, and release management for environments, CI/CD, and ALM
* Provide technical support and training to users across the company
* Maintain environment security, compliance (GDPR, GLBA), and disaster recovery policies
* Act as a technical SME and advisor for partner onboarding processes and cross-functional solutions
* Champion data accuracy and oversee documentation, data uploads, and reports
* Manage solution lifecycle including capacity planning, licensing, provisioning, and telemetry
* Evaluate and implement changes via configuration/customization based on evolving business needs

Why You’ll Love Working Here:
Flexible hybrid work model: three days a week at our Jerusalem office Monthly wellness reimbursement – from therapy to gel manicure, it's up to you Full Keren Hishtalmut, private health and dental insurance Volunteer days, donation matching, Yoga and Pilates A supportive, collaborative culture that puts our people first

Next Step:
Hit apply. You bring your system architecture skills; we’ll bring the challenge (and the snacks).

We're looking for an experienced DevOps Engineer to join our DLP+ SSPM team. Reporting to the Director, Engineering you'll be responsible for:
Developing and maintaining CI/CD pipelines.
Automating infrastructure and deployment processes.
Driving operational excellence by implementing best practices for workflows, processes, and organizational efficiency.
Optimizing costs and promoting the sustainability of multiple production workloads.
Collaborating across teams to streamline development and operational workflows.

We are looking for a Cloud Engineer to join our growing Infrastructure cloud team in Tel Aviv and to take part in our effort to improve our product, productivity, security and the ability to scale.

We are seeking a hands-on, customer-focused Technical Support Team Lead to manage and scale our Tier 12 support operations. You will lead a team of support engineers, drive operational excellence, and serve as the escalation point for complex issues. This role is critical to ensuring Shields customers receive timely, high-quality support across our SaaS platform.

What youll do:
Lead and mentor a team of technical support engineers based in Israel and Portugal, ensuring SLA adherence and high customer satisfaction.
Serve as the first escalation point for complex technical issues, coordinating with Tier 3, R&D, and DevOps as needed.
Oversee incident triage, classification, and resolution using Zendesk and internal tools.
Maintain and improve support workflows, including ticket hygiene, backlog management, and knowledge base usage.
Collaborate with Product, Engineering, and Customer Success to escalate bugs, prioritize fixes, and improve product usability.
Monitor support KPIs and generate reports to identify trends, gaps, and opportunities for improvement.
Participate in hiring, onboarding, and training of new support team members.
Contribute to the development of internal SLAs and support playbooks.

We are looking for an experienced Technical Support Engineer who will act as the first point of contact for any question raised by our customers, as well as proactively monitoring systems. Youll be part of a technical team solving complex issues, working with bleeding edge technology, and keeping our customers satisfied and informed. This position is based in Ramat Gan and we operate on a hybrid model (3 days at the office/2 days remote).

What youll do:
Respond to customer technical support requests via phone, email, and ticketing system (Zendesk) in a timely and professional manner.
Proactively diagnose and resolve complex technical issues related to software, and application problems.
Taking disparate and undefined customer issues and breaking them down in order to escalate and communicate issues clearly in a technically clear manner to R&D when necessary you can clearly match issues to the appropriate system components, collect logs, run tests and replicate issues.
Document with extreme clarity all customer interactions and solutions in a ticketing system for tracking and following-up creating and updating help document processes, how-tos etc.
Work closely within workgroups and ad-hoc with other teams such as Product, R&D, and Operations to ensure customer issues are resolved promptly and effectively.
Participate in on-call/shift rotation and provide ad-hoc after-hours support for projects as needed.

We are looking for a highly skilled and motivated Infrastructure and Network Senior Engineer to join our team. This role focuses on designing, maintaining, and optimizing complex network infrastructures across both multi-cloud and private cloud environments. The ideal candidate will take full ownership of network architecture and performance, ensuring high availability, security, and scalability. Success in this fast-paced environment requires strong analytical thinking, strategic planning, and precise execution.

What you'll do:

Network Architecture & Operations: Design, implement, and manage scalable, secure, and high-performance network infrastructure across hybrid (cloud and on-premise) environments.

Infrastructure Ownership: Lead the design, development, and maintenance of infrastructure systems, with an emphasis on network reliability, performance, and resilience.

Infrastructure as Code (IaC) & Automation: Automate network provisioning and configuration using Infrastructure as Code (IaC) tools and scripting languages.

Support & Enablement: Provide expert guidance to development and operations teams on network infrastructure and IaC best practices.

Monitoring & Troubleshooting: Proactively monitor network health and performance, and resolve complex connectivity or infrastructure issues.

On-Call Support: Participate in an on-call rotation supporting our production systems, including occasional weekends and holidays.

Cross-Team Collaboration: Collaborate closely with internal teams and external vendors to ensure seamless integration and stable network operations.

Were looking for a technology enthusiastic Team Leader with a drive for excellence and out of the box mindset to lead our Devops Delivery team.

What you'll do:
Lead and inspire a team of DevOps Engineers specializing in CI/CD and automation.
Work closely with peer teams across the DevOps Department to drive alignment and collaboration.
Tackle complex technical challenges related to performance, scalability, security, and live production operations.
Partner with R&D leadership to optimize deployment strategies, enhance system reliability, and design robust failover and scaling mechanisms.
Oversee your teams architecture, design, and deliverables to ensure technical excellence and innovation.
Coach and mentor team members, fostering their growth and ensuring the achievement of team goals.
Track and report on team KPIs, providing visibility into performance and progress.
Lead POCs to address R&D DevOps needs and drive innovation initiatives within the department.
Serve as the hands-on technical authority, setting a high standard for engineering practices within your team.
Own the overall design, development, code quality, and production deployment practices for your team's solutions.
Invest in the professional and personal growth of each team member, cultivating a high-performing, engaged team.