we are looking for a Technical Account Manager.
What Will You Do:
Own the technical relationship for enterprise customers across EMEA
Act as a trusted advisor on security validation, architecture, integrations, and platform adoption
Lead technical onboarding, architecture reviews, and success planning
Serve as an escalation point for complex technical challenges
Conduct technical reviews and EBRs with both technical and executive stakeholders
Monitor customer technical health, adoption, integrations, and validation maturity
Identify new use cases and support platform expansion
Work closely with Implementation, Product, Engineering, Support, and Customer Success teams
Support partners and distributors with technical enablement, workshops, architecture guidance, and escalations
Help partners design scalable enterprise and managed service deployments
Requirements: 8+ years of cybersecurity experience, including 4+ years in customer-facing technical roles such as TAM, Solutions Architect, Sales Engineer, or Security Consultant
Strong knowledge of SIEM, XDR/EDR, vulnerability management, threat detection, and exposure management
Experience with APIs, integrations, automation, and data flows
Strong troubleshooting skills across Linux, Windows, and macOS
Familiarity with AWS and/or GCP and Infrastructure-as-Code concepts
Ability to communicate effectively with both technical teams and CISOs
Experience leading customer workshops, technical reviews, and strategic discussions
Strong customer ownership mindset with experience driving adoption, retention, and expansion
Experience with BAS, AEV, MDR, DevSecOps, Cloud Security, or Threat Intelligence is an advantage
Fluent English and availability to support EMEA customers and occasional travel
Additional European languages are an advantage
This position is open to all candidates.