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Our Global Business Group is looking for a Service Business Manager to lead, oversee, and ensure the achievement of the companys yearly service goals: Revenue and profitability.

You will be responsible for developing a deep understanding of customers needs and the service offering as well as lead the alignment of territories with Divisions and the Global HQ service team, to drive smooth and effective execution.

Responsibilities
What will you be doing:

Increase the global service revenues by increasing VAS & Contracts sales
Definite new VAS with the Product Divisions along the ongoing PLC
Prepare & maintain up-to-date marketing collateral suits for VAS sales by SBM and maintain an eight-quarter opportunities plan.
Refine the contracts content, prepare & maintain up-to-date marketing collateral, and prepare a four-quarter plan for increasing the contract attach rate.
Craft precise service sales opportunities, matching customers needs with the territories Service Business Managers and Directors.
Manage the service price list: Yearly update, new product introduction, and ongoing needs
Increase the SAM and maximize revenue and GM by quarterly analyzing and monitoring the service business results & trends (per territory, division, and revenue category).
Marketing collaterals: Prepare & maintain up-to-date materials, train the territories' service business managers, and assure assimilation in the sales processes.
Lead the service business in territories from target planning to full successful execution.

The Sales and service business operations team is looking for a Sales Operations Specialist to support our global sales teams with the company growth.

This position encompasses both the daily sales administration and operational tasks and is an essential component of our sales organization, contributing to revenue growth and increasing sales productivity, by executing sales operation activity and partner with internal functions.

Responsibilities
What you will be doing

Work closely with Account Managers and HQ sales teams to support the business and customers needs
Manage quotations and contracts, follow up sales pipeline, forecast tracking and adjustments
Order Management process from order entry to shipment.
Ensure on-time order delivery, work with production and logistics to follow and track delivery and mitigate gaps
Forecast analysis - follow data-driven approach manage and analyze reports on daily, weekly, monthly and quarterly basis (delivery, revenue, quotations, deals consumption)
Work closely with the Finance team on monthly and quarterly closing and in parallel in defining policies and guidelines.
Maintain sales data and ensure data accuracy in ERP, CRM and other systems.