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About the Role We are seeking a highly skilled Global IT Manager to join our global medical device company. The successful candidate will lead IT operations with a strong focus on cybersecurity, cloud infrastructure, service delivery, helpdesk management, and project execution. This role is critical to ensuring our IT systems remain secure, efficient, and future-ready, supporting our mission to deliver innovative healthcare solutions worldwide. What you will be doing {responsibilities and duties}: IT Operations & Infrastructure · Manage and optimize IT infrastructure, including servers, networks, cloud platforms, and enterprise systems. · Ensure system availability, performance, and scalability to support business growth. · Guarantee compliance with corporate IT policies and medical device industry regulations. Cybersecurity · Lead the company’s cybersecurity strategy, policies, and tools to safeguard sensitive medical and business data. · Conduct regular risk assessments, vulnerability scans, and penetration testing. · Oversee incident response, disaster recovery, and business continuity planning. Cloud & Service Management · Manage cloud environments (Azure/AWS/Google Cloud), ensuring security, cost optimization, and scalability. · Implement service-oriented IT processes (ITIL framework) to improve reliability and efficiency. · Oversee vendor and service provider relationships. Helpdesk & Organizational Service Framework · Lead and develop the IT Helpdesk function, ensuring excellent user support and service quality. · Establish and manage an organizational service framework to define, monitor, and improve IT service levels (SLAs/OLAs). · Drive continuous improvement in IT support processes, knowledge base, and self-service tools. Innovation & Technology Enablement · Identify, evaluate, and introduce emerging technologies to enhance IT operations, security, and user experience. · Promote automation, AI-driven tools, and modern collaboration platforms to streamline IT services. · Act as a technology champion, driving innovation across the organization. Project Management · Lead cross-functional IT projects from initiation to delivery, ensuring on-time and on-budget execution. · Collaborate with business leaders to align IT initiatives with corporate strategy. · Drive digital transformation projects to enhance collaboration, security, and productivity. Leadership & Team Management · Supervise and mentor IT team members, including infrastructure and helpdesk staff. · Foster a culture of accountability, continuous improvement, and knowledge sharing. · Build strong relationships with global IT counterparts and local business leaders. · Working according to Insightec Quality Policy, relevant Quality Procedures & Standards, and privacy & safety rules.

At Infinidat, we help enterprises and service providers empower their data-driven competitive advantage at scale. We are a leading provider of enterprise-class storage solutions. The company’s software-focused architecture delivers sub-millisecond latency, full availability, and scalability with a significantly lower total cost of ownership than competing storage technologies. We are looking for passionate and bright individuals who wish to take part in design, development and all technical-related aspects of INFINIDAT’s core components. The selected candidate will be part of a professional team that develops in C++/Python over Linux high-performance, multi-threaded, clustered, mission-critical, server-side products.

Responsibilities:

* Design and development of C++/Python code according to product requirements.
* Addition of new features, as well as maintenance, refactoring and improvement of existing products and code bases.
* Accountability for code standards, quality and performance.

The Global Support Manager will be based at our Israel offices, responsible for leading the entire global support operation. This vital role involves managing operational excellence, optimizing support processes, and driving a customer-first culture to ensure outstanding service delivery. The ideal candidate is a proactive leader, able to engage cross-functional teams, senior management, and customers with clear communication and strategic focus.
Responsibilities:

* Lead and manage the global support operation, overseeing cross-regional teams to ensure efficient and unified service delivery
*  Develop and continuously improve support processes, SLAs, and KPIs aligned with company goals and customer expectations
*  Collaborate closely with Product, DevOps, and Engineering teams to resolve escalations and enhance the customer experience
*  Oversee team performance, provide coaching, and manage recruitment, training, and development to maintain high operational standards
*  Drive customer satisfaction by ensuring fast and effective issue resolution, and proactive communication with key clients
*  Prepare and deliver detailed reports on support metrics and trends to senior leadership
*  Establish and maintain strong relationships with customers, internal stakeholders, and support teams worldwide
*  Manage talent acquisition and onboarding of support personnel to scale global operations

we are a leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth. With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with their technical problems and finds the right solution for them. We are seeking for a Customer Support Specialist, to join the Support team and provide world-class support to our customers. As a Customer Support Specialist, you will:
* Provide fast, professional, and personal support to Dealhubs customers worldwide
* Work on a ticket system and communicate with the customers via emails, phone calls, and video calls
* Provide application support on Dealhubs platform, mainly on configurations and integrations with other CRM platforms
* Do troubleshooting and ensure each ticket has been solved
* Make the customer satisfied with the solution and support provided

Artlist is a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io We’re looking for a talented IT Global Manager to join our R&D team, someone with the passion to learn every day and tackle new challenges while using cutting-edge technologies.