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We are seeking a technically skilled and service-oriented professional to join our team!

If you're passionate about delivering superior technical support and excited by the challenge of navigating the complexities of payment solutions and fraud prevention, we want to hear from you.

Location: Herzliya

Hybrid work mode

Please submit your CV in English.

Please note that this position does not suit IT experts.

In this role, you'll be a key player in:
Providing exceptional technical support through phone, email, and live chat.
Quickly identifying, diagnosing, and resolving technical issues with precision.
Ensuring customer queries are addressed with timely and effective follow-ups.
Meeting and exceeding our Service Level Agreements (SLAs) for responsiveness.
Collaborating with leaders and team members in Israel and abroad, to share insights and improve customer service strategies.
Staying informed about the latest in payment technology to better support our merchants and their customers.

We are seeking a passionate and determined R&D researcher for our team that specializes in developing innovative IoT-based systems. Experience with designing and implementing new communication solutions is required, as well as identifying vulnerabilities and creating innovative solutions to overcome them.
Responsibilities:
Define and implement novel secure communication solutions.
Conduct research to find new exploits and adapt existing CVE while overcoming obstacles, reaching POC and then developing into a working solution.
Improve and adapt existing exploits.
Conduct research tasks independently.

We are looking for an experienced IT Help Desk professional to join our growing global team in an R&D environment.

As an IT Help Desk, you will be our employees' first point of contact for IT issues.

The ideal candidate will have excellent interpersonal skills, be a strong team player, and be able to solve technical problems effectively.

Please note:
Please submit your CV in English.
We are located in Herzliya and work in a hybrid work mode.

Your day-to-day:
Provide 1st-level technical support to local and remote organization's internal users for any IT-related issues through the ticketing system and other communication channels.
Ownership of all the organization's technical assets, including laptops, printers, and meeting rooms.
Respond to monitoring alerts, diagnose and resolve technical issues, and conduct root cause analysis.
Install, configure, and maintain on-premise and cloud components, collaborating with other departments or third-party vendors as needed.
Carry out recurring IT procedures and tasks, such as onboarding and offboarding employees.
Install, set up, and maintain both on-premise and cloud systems.
Manage tasks on computers, servers, and other systems, including updates, deployments, and security hardening.
Working closely with other teams and 3d-party vendors.
Write step-by-step guides.

The product manager will be responsible for characterizing and accompanying the development of advanced technological solutions.
The position includes a combination of working with development teams, including characterization and prioritization of requirements and project management from initiation to product launch.
The product manager will also directly engage with clients, including in depth familiarity with the needs of end customers, collecting requirements, assimilation of products, and receiving feedback.
Additionally, the role includes creating a work plan and managing the tension between immediate needs and building a strategy, defining OKRs and executing through a coherent roadmap.

We are looking for a highly motivated and experienced Data Analytics Team Lead to lead our Israel-based team within the Services organization. This role offers the opportunity to drive innovation and shape the future of customer-facing analytics solutions. You will oversee the development and delivery of custom data reports, ensuring that our clients receive maximum value from our location intelligence data.
RESPONSIBILITIES:
As a Team Lead, you will be responsible for managing a high-performing analytics team, developing scalable data products, and collaborating cross-functionally to deliver value to our clients. Your key responsibilities will include:
Team Leadership & Development
Lead and inspire a cohesive, high-performing team while fostering a positive, proactive culture.
Mentor and coach team members, supporting both professional development and the achievement of team goals.
Manage hiring efforts to support team growth in line with business needs.
Facilitate knowledge-sharing and collaboration across internal teams.
Project & Resource Management
Estimate project scope and effort based on deep familiarity with our data, tools, and internal processes.
Allocate work effectively based on team capacity, priorities, and constraints.
Handle escalations and interruptions while maintaining project focus and team productivity.
Define and track team KPIs, identifying areas for improvement and driving operational excellence.

Cross-functional Collaboration

Work closely with Solutions Engineering, Consulting, Customer Success, and Sales to define project scopes and manage client expectations.
Collaborate with Product and R&D teams to align on data methodologies, product roadmap, and technical best practices.
Support analytics teams across the organization in building and optimizing data pipelines.
Technical Innovation
Identify opportunities to improve processes and implement efficiencies in report development and delivery.
Drive technical initiatives to enhance the scalability, reliability, and maintainability of reporting pipelines.
Team & Tech Stack
Youll lead one of two Data Analytics teams (the other is US-based). The team works with large-scale data to construct custom metrics and support client-specific reporting needs.
The team includes data analysts, data pipeline engineers and software engineers.
Languages & Tools: Python, Spark, Airflow, Databricks, Dataproc, Hive, MongoDB, Tableau.

We are looking for a Sr. Software Engineer - C/C++ Cloud.
This is a Software Development Engineer (SDE) role in the engineering team that delivers the sensor (lightweight agent) on Linux. This role will be part of the team designing and implementing new features in the sensor to secure cloud workloads. The work leverages eBPF and other technologies. These features will extend the power of the Falcon platform to provide seamless visibility, detection, and prevention for container processes running in orchestration environments like Kubernetes.
SDEs in the team own design and development of core features of the product. Features will cross-cut most core OS subsystems such as file system, memory, process, and networking. The team operates under the Agile development principles and ships frequently.
What You'll Do:
Build real-time payload analysis capabilities
Develop cloud-aware sensors that work across multiple environments
Implement logic for real-time threat detection
Integrate sensor telemetry with security platforms

Deep Research and Development for top notch technology in the Windows OS environment.
Windows Kernel Mode/User Mode development (C/C++).
Cyber Security oriented development.
Working as a team member as well express innovation, broad view and opportunity to influence and create tremendous value.

As DBA\Big Data infrastructure manager you will have the opportunity to significantly impact intelligence processes and contribute to counter-terrorism efforts.
Your responsibilities will includes designing, implementing, integrating and managing advanced data platforms, while meeting the intelligence needs of users.
Responsibilities
Manage relational and non-relational databases and big data system within the organization.
Designing closely with various teams to understand user requirements and implements tailored solutions.
Providing technical support and assistance to internal teams and end-users.
Monitor and maintaining system performance and making recommendation for improvements.

We are looking for a technical, hands-on Automation Engineer who will focus on the infrastructure, tools and methods used to ensure that our systems behave in intended ways. You will play a key role in designing and developing automation and building tools that accurately ensure the quality, reliability and accuracy of our large-scale cloud-based enterprise security system. If you crave technical challenges and can design testing solutions to solve them, this is where you want to be!
If you are an SDET/Automation Engineer passionate about optimizing development and testing life cycle via tools and process automation, apply & let's talk!
This is a Hybrid position open to candidates in the Israel area.
What You'll Do:
Leading of the quality aspect for major functionalities in product from the design stage, through the development and till the release.
Define test strategies to best handle functional coverage, performance and scale
Analyze product, system and feature designs for flaws and improvements
Design, develop, execute and maintain functional (progression and regression), integration and performance tests
Design and develop larger scale integration and automated end-to-end tests
Increase our automated test coverage and improve our release quality and velocity
Develop test framework and test automation tools
Operate independently

join us! an innovative company at the forefront of medical technology with a collaborative and dynamic team environment is looking for QA Manager.
employment type: part-time (1-2 days a week).
responsibilities:
develop, implement, and maintain the quality management system (qms) in compliance with iso 13485, eu mdr, fda 21 cfr 820, and other applicable regulations.
ensure proper documentation, control, and regular review of sops, forms, policies, and records.
manage quality manual updates and ensure alignment with regulatory requirements.
prepare for and support internal, customer, and regulatory audits (e.g., iso 13485 audits, fda inspections, notified body assessments).
lead gap analyses, audit responses, and follow-up capa plans.
lead investigations into nonconformities and complaints, including root cause analysis.
develop and implement effective corrective and preventive actions (capas).
maintain oversight of all quality events, deviations, and nonconformances.
evaluate, qualify, and monitor suppliers and service providers.
conduct supplier audits and manage supplier corrective actions.
work closely with production and engineering to implement in-process controls.
participate in design transfer activities and process validations (iq/oq/pq).
train company employees to ensure team capabilities align with company needs.
location: hasharon.
please send your cv to us.