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The Procurement Operations & Excellence Lead is responsible for driving operational maturity across the global procurement & operations organization. This role owns the strategy, deployment, and continuous improvement of procurement & travel processes, systems, tools, governance, and policies. The role includes the management of team leads across procurement and travel operations and requires strong managerial capabilities to develop, coach, and direct those leaders. It requires a visionary operator with strong project-management and people-leadership skills, the ability to manage complex cross-functional interfaces, and a relentless drive for execution. The role ensures world-class performance, streamlined operations, compliance, and excellent service levels to stakeholders and suppliers.
How will you make an impact?
1. Operational Excellence & Process Leadership
- Design, implement, and optimize end-to-end procurement and corporate travel processes across all categories and regions.
- Diagnose operational gaps and drive continuous improvement initiatives across procurement and travel operations.
- Develop KPIs, dashboards, and performance metrics to monitor efficiency, effectiveness, and traveler experience.
- Standardize operating procedures and methodologies globally across procurement and travel.
- Leverage AI and analytics to identify process bottlenecks, forecast demand, and recommend optimization opportunities.
2. Systems, Tools & Digital Procurement
- Act as product owner for procurement and travel technologies such as ERP, P2P, contract management, intake tools, supplier portals, online booking tools (OBTs), TMC platforms, and expense management systems.
- Define system requirements, manage roadmaps, and lead improvement cycles with IT, TMCs, and vendors.
- Evaluate and deploy AI-powered capabilities, agentic intake, conversational assistants, contract intelligence, spend classification, and predictive analytics, across the procurement and travel stack.
- Train procurement and travel teams on new systems, AI tools, and digital capabilities.
- Ensure data integrity, automation, and seamless platform integration across procurement, travel, and finance systems.
3. Policy, Governance & Compliance
- Maintain procurement and travel policies, guidelines, and internal controls.
- Establish governance frameworks ensuring compliance with legal, audit, duty-of-care, and data-privacy standards.
- Define responsible-AI guardrails for procurement and travel use cases, including data handling, bias, and human-in-the-loop controls.
- Align policies with Finance, Legal, Security, and HR/Mobility teams.
4. Program & Project Management
- Lead cross-functional programs, including procurement and travel system rollouts, AI deployments, and process improvements.
- Track deliverables, timelines, risks, and stakeholder dependencies.
- Drive execution of strategic procurement and travel initiatives, including AI and automation programs.
5. Stakeholder & Service Management
- Serve as the central point for operational escalations and support across procurement and travel.
- Ensure high service levels and traveler experience via structured intake management, AI-assisted triage, and prioritization.
- Promote a culture of efficiency, accountability, and data-driven decision-making across the procurement and travel ecosystem.

Required Manager, Market Delivery
Job Overview:
Customer Delivery Europe is in the center of the Europe organization and the key contact between the Divisions, Operations and Technology, Global Products & Solutions and the other business units. We are close to the markets and to our customers.
Market Delivery Managers lead end-to-end project and program management for complex customer onboarding journeys, ensuring seamless integration from business impact to technical execution. They act as strategic consultants and technology relationship managers, guiding customers through operational changes, resolving technical issues, and coordinating with our subject matter experts. Their role also includes supporting TAM services, driving cross-functional collaboration, and enhancing delivery performance across local markets and key accounts.
Role:
Responsible for strategic project/program management as the primary interface between regional customers and internal stakeholders, utilizing local market expertise to facilitate implementations throughout the pre-launch onboarding and post-launch support phases.
Developing subject matter expert in the Market Delivery area, influencing stakeholders and applying advanced knowledge to drive achievement of area goals and initiatives by contributing to solution development and improvements for existing products, services, and/or processes.
Executes complex delivery tasks including customer readiness assessments, coordination of training sessions, testing activities, and post-launch support to ensure seamless implementation.
Supports integration of new products and solutions into the global implementation framework by collaborating with sales, product, and customer success teams to customize delivery plans.
Identifies potential risks and issues throughout the delivery lifecycle, proactively escalating and collaborating on mitigation strategies to minimize impact.
Ensures seamless integration and deployment of products and solutions within the global framework while accommodating local market nuances.
Maintains detailed and accurate documentation of delivery activities, outcomes, and lessons learned to support knowledge retention and process improvement.
Contributes to continuous improvement initiatives by recommending enhancements to delivery processes, tools, and documentation.
Provides technical and project management expertise during pre-launch and post-launch phases to ensure successful delivery and customer satisfaction. Serves as a key point of contact between regional customers and internal stakeholders to ensure clear communication and issue resolution.
Participates in cross-functional meetings to align delivery efforts with evolving business and customer needs.
Guides and mentors junior team members through on-the-job experiences, reviewing work and fostering a culture of continuous improvement to grow expertise around their discipline.

Responsibilities
Own logistics and supply chain processes in NetSuite - inventory, warehousing, fulfillment, transportation, and returns - for a hardware-based environment.
Partner with Supply Chain, Operations, Procurement, Manufacturing, Finance, and IT to translate business needs into NetSuite configurations, workflows, and reports.
Lead logistics initiatives end-to-end: requirements, design, testing, deployment, training, and adoption.
Support serialized/lot-controlled inventory, traceability, RMA/repair flows, and multi-location/3PL operations.
Build dashboards and saved searches for inventory accuracy, order cycle time, and logistics KPIs.
Support integrations between NetSuite and PLM, Salesforce, 3PL/WMS, and carrier systems.

We are looking for a Vendor Manager to own the end-to-end relationship with our component and sub-system vendors - starting with Optics suppliers and expanding to future strategic partners.
This is not a buyer role and not a narrow technical position. You will be the single point of accountability between our company and each vendor: commercial governance, supply continuity, quality oversight, NPI execution, and RMA management - all in one role.
You will work closely with Engineering & Quality, Global Supply Chain, and Planning, and report to the Director of Global Supply Chain.
What You'll Do
Vendor Onboarding
Lead end-to-end onboarding of new vendors - technical qualification, internal and external commercial setup, quality baseline, and NPI readiness
Coordinate qualification audits (PPAP/FAI) and production readiness reviews before first shipment
Commercial Management
Own pricing, capacity commitments, payment terms, and contracts for each managed vendor
Drive quarterly business reviews (QBRs); act as the primary escalation point for commercial disputes and supply deviations
Maintain alternative source qualifications and business continuity plans
Forecast, Supply & Delivery
Receive MPS / forecast from planning and drive delivery execution with vendors against committed timelines
Track delivery performance; proactively surface shortages and capacity issues with mitigation options
Manage vendor liability: consigned inventory, write-off decisions, aging stock
Quality & Technical Governance
Own vendor quality KPIs (FPY, DPPM, corrective action closure); coordinate resolution between vendor, Engineering, and Quality
Track engineering changes (PCN) and manage vendor NPI participation across EVT, DVT, and PVT builds
RMA & Field Returns
Manage field returns to vendor: return authorization, failure analysis coordination, and replacement shipment tracking
Ensure 8D root cause closure and feed learnings back into production.

Were hiring a Production Controller to join our Operations team and take a key role in managing the day-to-day execution of our semiconductor supply chain. This role owns the critical front-end processes of our semiconductor supply chain, coordinating day-to-day execution across external silicon FABs, wafer-level testing facilities, and dicing vendors. A key part of the role is the daily monitoring of Work-In-Progress (WIP) and material movements across the entire supply chain. Operating fully on-site, the Production Controller serves as the operational link between the approved production plan and its execution, ensuring production data integrity in the ERP system and providing timely input to support shipping commitments.

Responsibilities
Day-to-Day WIP Monitoring: Track Work-In-Progress (WIP) across all manufacturing locations and maintain up-to-date visibility into the status of every wafer and lot.
End-to-End Material Tracking: Monitor and manage material movements throughout the supply chain, including transit milestones between silicon FABs, testing facilities, and dicing vendors, to identify and prevent delays.
Demand & Commitment Support: Review sales forecasts and firm orders received from the Sales team, analyze current WIP status and vendor/factory execution progress, and provide the Planner with data-backed input and recommendations to support ship-out date commitments.
ERP System Management: Own the accuracy and integrity of WIP and production data in the ERP system, ensuring material movements and production status are accurately reflected.
Day-to-Day Supply Chain Control:
Silicon FAB Coordination: Build and maintain the master production schedule for wafer fabrication, track FAB lot progress, and monitor cycle times.
Wafer-Level Testing Scheduling: Coordinate logistics and capacity planning for optical and electrical wafer-level testing (WLT), ensuring timely availability of test and yield data.
Dicing & Singulation Logistics: Manage the handoff of tested wafers to dicing vendors and track execution through completion.
Supply Chain Interface: Serve as the primary operational contact for silicon foundries, testing facilities, and other relevant manufacturing vendors.