We seek a hands-on, highly skilled, and experienced IT system administrator in Tel Aviv. In this role, you will be responsible for providing day-to-day IT support to employees, managing IT systems and infrastructure, and ensuring a secure and reliable technology environment. You will play a critical role in keeping our workforce productive, while also helping scale and improve IT operations.
Responsibilities:
Provide first-line and second-line support to employees (hardware, software, network, accounts).
Manage user onboarding/offboarding, including provisioning accounts, devices, and access.
Manage a fleet of MacOS endpoints using Jamf MDM.
Maintain and troubleshoot IT systems, including laptops (Windows/Mac), printers, and conferencing solutions.
Administer SaaS applications (Google Workspace, Slack, Zoom, Jira, etc.) and identity management systems (Okta, Azure AD, etc.).
Monitor and maintain network equipment, Wi-Fi, and office IT infrastructure.
Support IT security initiatives, including patch management, endpoint protection, and compliance requirements.
Collaborate with Security and Engineering teams to improve IT processes and automation.
Maintain IT documentation, asset inventory, and knowledge base.
Assist in IT projects such as office expansions, new tool implementations, or system upgrades.
Requirements: 24 years of experience as an IT System Administrator, IT Support Specialist, or similar role.
Strong knowledge of Windows and macOS operating systems.
Experience with Google Workspace, Meraki firewalls, and managing SaaS applications.
Familiarity with networking basics (VPN, firewalls, switches, Wi-Fi).
Experience managing SaaS tools and SSO/identity management platforms.
Excellent problem-solving and troubleshooting skills.
Strong communication and customer service skills.
Fluent in Hebrew and English.
Advantages (Nice to have but not must):
Jamf 100/200/300.
CCNA or equivalent certificate.
Familiarity with security frameworks (SOC 2, ISO 27001, PCI).
Experience with automation (scripting in Python, PowerShell, or Bash).
Experience with IAM Policy manifests (in the public cloud for example).
Collaborative approach, strong communication skills, and ability to prioritize tasks effectively.
This position is open to all candidates.