לוח משרות דרושים Help Desk - מחשבים ורשתות

Our Professional Services is looking for a Help desk Support Representative to join our Information Systems Department. The role involves providing day-to-day Technical Support to company employees in a dynamic and technologically advanced environment. Job Description:
* Provide Tier 1 Technical Support to employees, both onsite and via remote access
* Troubleshoot hardware and software issues on end-user workstations and peripheral equipment
* Use remote support tools to diagnose and resolve technical problems
* Manage users and permissions in organizational systems using Active Directory (AD)
* Support and maintain VDI environments (virtual desktops)
* Work with information security systems and follow organizational security policies
* Document incidents, resolutions, and procedures in a ticketing system
* Collaborate closely with IT, system, and Information Security teams

A leading organization is looking for a Professional IT Support Specialist to work in a Microsoft environment, with proven experience in operating endpoints and providing high-quality user support. Job Description:
* Technical support in a Microsoft end-user environment.
* Ongoing work with Windows operating systems, including installations, configurations, and troubleshooting.
* Handling complex issues and providing professional and courteous service at a high level.
* Regular work with Active Directory and GPO – required.
* Responsibility for the organization's operating system upgrade process.

Were looking for an IT Technician to join our team, learn new things, take ownership of existing systems, and provide service to our employees.


What youll do:

* Provide best-in-class support to our employees in HQ Tel Aviv Office.

* Ongoing maintenance, troubleshooting, and response to relevant technical issues in company facilities.

* Immediate support employees from home through remote takeover and training.

* Configure and maintain all technical equipment, including computers, printers, switches, phones, conference rooms, TVs, and back-office systems.

* Assistance in inventory monitoring, planning, and execution.

Who are we? PlaxidityX is a global leader in the automotive cyber security industry. We protect drivers & manufacturers from cyber attacks on their vehicles. We use top notch technology & have several products for inside & outside the car. Our growing team is built of talented thinkers and we are always looking for more!
Why PlaxidityX?
* You can be part of a leading company in the automotive industry
* You can help save lives
* You can work with cool challenging technology
* You can make an impact & help change the world Key Responsibilities: We are seeking a great team player with positive energies, to join our IT team! During this role, you will play a crucial role in:
* Ownership of Onboarding/Offboarding: Lead and manage the IT aspects of employee onboarding and offboarding processes, ensuring seamless transitions for new hires and departures.
* IT Support Management: Actively monitor and promptly address IT support requests through the ticketing system, email, phone, and in-person interactions to ensure quick and effective issue resolution.
* Technical Support: Install, configure, and troubleshoot a range of systems including laptops, printers, operating systems (Windows, macOS, Linux), servers, meeting rooms, and telephony equipment.
* Security and Maintenance: Perform regular maintenance and security tasks, including system patching, updates, upgrades, and backups, to uphold a secure and efficient IT infrastructure.
* User and License Management: Oversee user account administration and software license management to maintain compliance and optimize resource usage.
* IT Asset Management: Manage the IT asset inventory with precision, ensuring accurate tracking, reporting, and lifecycle management.
* Issue Resolution Follow-Up: Ensure IT issues are thoroughly resolved by following up with employees and providing any additional support as necessary.

Advantages:

* Software and Tools Experience: Proficient in using and managing Google Workspace, JumpCloud, and Slack.
* Networking Knowledge: Solid understanding of networking and web protocols, including TCP/IP, UDP, IPsec, HTTP, and HTTPS.

we are seeking a skilled and adaptable Solution Architect to lead deep technical engagements during both pre-sales and post-sales phases. You will ensure seamless deployment, resolve complex technical issues, and deliver long-term value to customers through AI-powered cybersecurity platform.
This role also includes ownership of lab environments to simulate customer use cases, validate solutions, and support internal testing and demos-making it a key technical bridge between Product, Engineering, and Customer Success.
:Responsibilities
Build and maintain strong relationships with customers, serving as a trusted technical advisor to understand and address their needs, challenges, and goals.
Collaborate with internal teams, including R&D and Product, to align customer feedback with roadmap priorities and platform improvements.
Lead the technical aspects of Proof of Concepts (PoCs) and guide customers through pre-deployment readiness.
Drive post-sales success by resolving complex issues, optimizing deployments, and identifying opportunities to improve security posture.
Deliver technical enablement and training sessions for customer teams to ensure strong adoption and platform fluency.
Stay informed on the latest in cybersecurity, infrastructure, AI, and cloud technologies to continuously elevate customer outcomes.
Lab Environment Ownership: Responsible for designing, maintaining, and automating lab environments that simulate real world customer deployments to test product features, validate integrations, demonstrate the platform, and support cross-functional testing and customer issue replication.

We are on an expedition to find Technical Delivery Engineer, someone who is passionate about creating intuitive, out-of-this-world In this role, you will lead end-to-end implementation and deployment projects of platform in customer environments, working hands-on with AI on-prem and hybrid infrastructures.
Youll collaborate closely with Product, Architecture, and R&D teams, while serving as a trusted technical partner for customers and senior stakeholders. From planning and execution to troubleshooting and continuous improvement, you will own the full delivery lifecycle and ensure every deployment is reliable, seamless, and impactful.
:Responsibilities
Lead end-to-end project delivery in close collaboration with Product, Architecture, R&D, and Solutions teams, as well as customer executives and senior stakeholders.
Plan, coordinate, and execute complex on-premises deployment projects.
Take a hands-on role in deploying platform within customer environments.
Serve as the technical escalation point for issues related to product deployment and implementation.
Develop, maintain, and continuously improve project delivery processes and knowledge-sharing practices.
Communicate project status, milestones, risks, and dependencies clearly to internal teams and customer stakeholders, ensuring transparency and alignment throughout the delivery lifecycle.