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We are looking for an experienced Front-End Team Leader to lead the design and development of the companys user-facing software systems. This is a unique opportunity to combine hands-on technical leadership with people leadership, working closely with product, UX, and backend teams to build sophisticated, high-impact user interfaces for cutting-edge quantum computing platforms.
Join us in this exciting journey to redefine the future of quantum computing.
Responsibilities:
Lead and mentor a global team of front-end engineers, fostering technical excellence and growth.
Own the front-end architecture and technical vision of complex web applications.
Design and implement scalable, high-performance, and maintainable UI solutions.
Collaborate closely with backend, product, UX, and system engineers to deliver end-to-end features which are perfectly adapted to the needs of the Quantum Computing audience.
Drive best practices in code quality, testing, performance, and accessibility.
Take part in hands-on development alongside the team.
Lead design reviews, code reviews, and technical decision-making.
Execute in a fast-paced, evolving environment with high technical complexity.

We are looking for a Product Manager, OSS Platform to build platform capabilities that make next-generation OSS intelligent, safe, extensible, and deployable - working alongside our existing platform owners, including the PM who owns the workflow and automation engine.
This role is for a strong technical product builder from adjacent software worlds - AI products, workflow and automation platforms, enterprise SaaS, DevOps, observability, security operations, developer platforms, API/integration platforms - who does not need to be a networking expert on day one. Depending on where you fit and what we need, you may own areas spanning the platform's AI experiences, governance and trust, the connector and developer platform, and lower-networking operational areas of the product - building on top of, and in partnership with, our core automation platform rather than duplicating it.
You will partner closely with our OSS Network Domain PMs, who own the networking semantics - and we will actively teach you networking to the level you need: services, planning, ISP-site and operator context, and what configuration, routers, and a NOS are. You are not expected to master device- and NOS-level networking; you are expected to build great platform product on top of correct domain models.
This is a builder PM role. The goal is to turn repeated operator and customer needs into reusable platform capabilities, clear contracts, and safe automation - not customer-specific screens, scripts, integrations, or forks.

We are looking for a hands-on FPGA Design Engineer, specialized in high-performance digital design and FPGA-based system development, as part of the Platform team.
This role involves ownership of FPGA interfaces and connectivity logic, including high-speed communication blocks, platform integration, and close collaboration with embedded and hardware teams. You will work on complex FPGA/SoC platforms, enabling robust and scalable solutions for quantum control systems.
Responsibilities:
Own the design and implementation of FPGA-based interfaces such as PCIe, I2C, SPI, and high-speed GT communication.
Develop and integrate FPGA logic on advanced platforms, including Xilinx UltraScale+ and Versal.
Collaborate closely with embedded, hardware, and system teams to ensure seamless HW/SW/FPGA integration.
Drive FPGA bring-up, debugging, and validation at both lab and system levels.
Participate in system architecture definition and cross-team design decisions.

We are looking for a Global Tier 1 Support Manager. The demands on our global support operation are growing fast - and the way we deliver support is transforming just as quickly.

The Global Tier 1 Support Manager is responsible for the performance of our Tier 1 support operation globally - across all channels and delivery models, including us in-house offices, distributor/partner Tier 1 teams, and outsourced contact centres. This is a matrix management role.

The teams you oversee are distributed across geographies and report locally to their own managers - your job is to align them, set the standard, track performance, and make sure things get fixed when they are not working. You will be close to the data and close to the issues - reviewing dashboards daily, working directly with local team leads, and pushing AI and automation into the operation as a practical way to handle more volume without adding headcount.

Your key responsibilities will include:

Matrix Team Oversight & Alignment Work with Tier 1 team leads across our offices, partner networks, and third-party providers. Your influence comes from clear standards, good data, and strong relationships. Make sure every team lead knows what good looks like and has what they need to deliver it.
Multi-Team Coordination Oversee Tier 1 support across all channels (phone, email, chat, portal) and all delivery models - our offices, distributor/partner teams, and outsourced contact centres. Make sure processes are consistent and teams are not operating in silos.
Efficiency Improvement Through AI & Automation Actively bring AI into the day-to-day operation - IVR automation, AI-assisted agent tools, self-service deflection, smarter triage. Identify the use cases and work with our implementation teams to deliver AI based solutions.
Performance Tracking & Alerts Work from a dashboard every day. Set up targets and alerts alerts so that our SLA standards are adhered to and that volume spikes, or quality drops are caught immediately. Look at metrics such as First Call Resolution (FCR), Average Handling Time, Average Waiting Time, CSAT and Produce a weekly summary for senior stakeholders and flag issues before they develop.
Monthly Business Reviews Run the MBR process with all Tier 1 delivery partners including third-party contact centres. Make sure the numbers in the room are the right ones and that the conversation results in clear actions, not just a slide deck.
Knowledge & Training Make sure every Tier 1 team - in-house, partner, and third-party - has access to current, accurate product and process knowledge. Work with the KMS and LMS owners, identify gaps, and make sure training actually happens and sticks.
Staffing & Capacity Use volume and trend data to validate that headcount requests are correctly calibrated to actual need.
Working Across Teams Work closely with Tier 2, Product, R&D, and the Business Tools team. Most support problems have a root cause outside of support - your job is to find it and make sure the right people are fixing it.
Partner & Distributor Teams Work with distributor and partner Tier 1 teams to improve their support capability - fewer unnecessary escalations to us, better handling at the partner level.

We are seeking a Senior Fullstack Developer to join our EV Solutions team.

This role focuses on designing, developing, and maintaining end-to-end solutions that power our payments infrastructure and electric vehicle (EV) ecosystem, with the primary focus on payments. The ideal candidate has deep expertise in backend development for large-scale production systems, combined with Android development experience for building the frontend/mobile layer, enabling them to build scalable services, reusable SDKs and components, and intuitive mobile experiences.

Your key responsibilities will include:
Lead the design and development of backend services and APIs that power payment processing and EV solutions, ensuring scalability, reliability, and ease of integration.
Design, build, and maintain high-throughput backend services using Node.js - including queueing and caching layers - for production-scale payment and EV systems.
Develop and maintain Android applications using Kotlin as the frontend/mobile layer for payments and EV features.
Collaborate with cross-functional teams (Backend, Mobile, Product, and QA) to define and deliver new features across the payments and EV ecosystem.
Take ownership of features throughout the entire development lifecycle, from design and implementation to deployment and production support.
Provide mentorship and technical guidance to junior developers, fostering best practices in coding, design patterns, and architectural decisions.
Debug, optimize, and maintain existing backend services, SDKs, mobile applications, and UI components to ensure seamless functionality and high-quality performance at scale.

we are looking for a Senior AI Engineer.
Responsibilities:
- Design and develop LLM-powered security features and internal AI tools, including RAG pipelines, multi-agent workflows, and prompt-engineered systems for cybersecurity use cases
- Architect and operate multi-agent systems in production - covering orchestration, inter-agent communication, task delegation, and failure handling at scale
- Build agent monitoring and observability pipelines, including tracing, drift and failure detection, alerting, and reliability SLA management
- Build and maintain scalable MLOps infrastructure - model serving, evaluation frameworks, experiment tracking, and CI/CD for ML
- Fine-tune and adapt foundation models on internal datasets such as network telemetry, security logs, and threat intelligence
- Establish and champion best practices for model observability, safety, and responsible AI deployment
- Stay current with the LLM/GenAI ecosystem and drive continuous improvements to the AI SDLC and AI Research cycle

We are seeking a Senior Backend Developer to join us.

The Senior Backend Developer will be part of the R&D team and will report to the CTO of us.

Key Responsibilities:
Be a part of the core Backend team and leadership.
Design and execute on existing and new features architecture and related code/software.
Build and maintain new and existing microservices.
Work closely with the CTO, product, strategy, and tech teams to understand the companys requirements, advise on various solutions & actions, and execute.