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As a Senior HR Business Partner, you will serve as a strategic partner to senior leadership, driving organizational effectiveness, talent management, and cultural initiatives across Annapurna Labs and the Center for Quantum Computing business units. This role requires deep HR expertise, business acumen, and the ability to influence at executive levels.

Key job responsibilities:
-Partner with senior leadership to develop and execute HR strategies aligned with business objectives.
-Lead complex organizational design initiatives and change management programs.
-Drive talent management strategies including succession planning, leadership development, and performance management.
-Provide strategic consultation on employee relations, compensation, and organizational effectiveness.
-Analyze workforce metrics and trends to provide data-driven recommendations.
-Design and implement scalable HR solutions for rapid business growth.

As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers.

You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities.

Key job responsibilities:
Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations.
Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc.
Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites.
Operate independently, with limited direct management.
Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures.
Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability.
Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA).
Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
Ensure all safety procedures are adhered to by vendors, and AWS staff.

What youll do
Take a leadership role in achieving team goals, contributing to the overall design, architecture, development, quality, and production deployment of the team's systems.
Design and implement robust, scalable, and maintainable backend solutions for complex scenarios, ensuring high-quality results that may be consumed by other teams.
Collaborate effectively within your team and with cross-functional partners, such as Product, Design/UX, DevOps, and other R&D teams, representing your team as needed.
Maintain and improve the team's engineering practices, suggesting and implementing technology, patterns, or process enhancements.
Proactively identify areas of improvement in team systems, processes, and scalability.
Lead by example in code quality, contributing significantly to code reviews and acting as a focal point for engineering excellence questions.
Help monitor production systems, investigate potential issues, and lead efforts to resolve critical production challenges while maintaining a customer-centric approach.

Were looking for a hands-on, entrepreneurial Team Lead to take full ownership of Ollys knowledge systems and build one of the most critical pillars of the product.
Responsibilities:
Technical and managerial leadership of the Knowledge team
Designing and building production-grade knowledge systems at scale
Making architectural decisions and tradeoffs
(LLMs vs embeddings vs heuristics, online vs offline computation, cost vs latency)
Driving research, experimentation, and innovation around what knowledge means for AI Agents
Hiring, interviewing, mentoring, and growing the team
Working closely with Agent, Platform, and Product teams

Join our winning team as a Director of Revenue Operations!

We are looking for a Director of Revenue Operations to lead the end-to-end operations of the companys GTM engine. This is a strategic leadership role that requires a hands on approach, with full ownership of revenue architecture, GTM strategy, and cross-functional alignment across Sales, Marketing, Customer Success, Finance, and Product. The role will drive systematic growth, revenue predictability, operational excellence, and scalable processes in a fast-growing Enterprise B2B SaaS environment.

we are a leading cybersecurity company dedicated to securing remote access for organizations operating in the most critical and sensitive environments, where we are passionate about solving complex security challenges and enabling secure access.

Responsibilities:

Revenue Systems Ownership: Lead Salesforce governance, data hygiene, optimization, and alignment across GTM teams
Revenue Analytics: Own dashboards, reporting, and revenue insights across pipeline, performance, churn, and core SaaS metrics; support executive and board reporting
Forecasting: Drive cross-functional forecasting processes with Sales, Marketing, and Customer Success. Lead GTM meetings to track progress and indicators
Revenue Process Optimization: Identify and eliminate bottlenecks across the revenue lifecycle through scalable automation and process design
GTM Enablement: Define and enforce SOPs and best practices across revenue teams. Own GTM playbook to ensure a systematic approach
Pricing Strategy: Lead pricing structure and governance in partnership with Product and Sales
Cross-Functional Alignment: Ensure seamless collaboration, handoffs, and data consistency across GTM functions
Capacity & Compensation Planning: Lead headcount planning, quota modeling, and commission structures with HR and Sales leadership
Finance Operations Oversight: Oversee core finance operations workflows (billing, collections, expense reimbursement, payroll cycles support)
Revenue Tech Stack: Own GTM and systems integration and scalability

As a Backend Engineer in the Credit Cards team, you will be an experienced individual contributor to our Cloud transformation journey, contributing to the re-architecture, development, and delivery of next-generation solutions. You will work on evolving the systems that power our card offering end-to-end, from card ordering and issuing to transaction processing and lifecycle management.
You will collaborate closely with senior engineers and cross-functional teams, contributing to the design and implementation of scalable, reliable backend services. This role offers an opportunity to deepen your expertise in cloud-native, transactional systems while taking ownership of meaningful components within a complex and highly impactful domain.
What youll do
You will be a key contributor to the Credit Cards engineering team, supporting the full card lifecycle, from ordering and issuing to limiting, managing, and monitoring card transactions. The team integrates with third-party payment processors, 3D Secure systems, and MasterCard to deliver secure, reliable, and scalable card services.
You will work on backend features and enhancements, helping to design, build, and maintain robust systems that support card operations and transactions. You will collaborate closely with senior engineers, product, architecture, and operations teams to deliver reliable, high-quality solutions, which will impact the efficiency of card services and the quality of customer experiences.
You will take part in modernizing the existing card systems into a new event-driven architecture, introducing cloud-native patterns. Build it from scratch while ensuring that card business services remain reliable, secure, and performant.

Card Product is looking for a Card Processing Manager who has an extensive and deep knowledge about transaction processing, authentication, authorization world, card processing, knows and understands 3DS and Digital Wallets, sponser banks and has a proven managerial experience.
What youll do:
The Card Processing Manager will be managing international team of processing experts working closely with our Card Processing vendors, MasterCard and VISA, creating new products, defining development requirements, and managing key projects from discovery to execution.
Working closely with various internal our company Departments:
CSM, Product, R&D Teams for new product implementations, process improvements and scheme mandates.
Risk team (Chargeback) to apply new technology and fraud parameters to make the card more secure.
Account Management and Business Teams: help with onboarding new clients and find creative ways to fulfill the business requirements.
Customer Journey and CSM: investigate complicated transaction cases coming from the customers to understand the issues and trends.
Finance- Reconciliation team.

We are looking for a motivated and results-driven DevSecOps Engineer to take ownership of securing our platform, drive improvements across our CI/CD pipelines and cloud infrastructure, and strengthen our security posture while enabling fast, safe delivery for our customers.

You will work closely with R&D teams, embedding security into code, pipelines, and infrastructure while keeping engineering velocity high. You will take on high-scale security challenges, implement automations and improvements in our security tooling, and drive solutions that keep our platform safe and reliable.

As the DevSecOps Engineer, you will:

Be hands-on, end-to-end, securing applications and cloud infrastructure
Implement and operate application security controls across the SDLC
Build, integrate, and maintain security automation inside CI/CD pipelines
Actively review code, IaC, and architecture from a security perspective
Perform threat modeling and guide engineers toward secure design decisions
Identify, triage, and remediate application and infrastructure vulnerabilities
Own IAM architecture, permissions, access policies, and secrets management
Execute and manage penetration testing, vulnerability scans, and bug bounty findings
Be hands-on in implementing SOC controls and evidence collection
Support internal and external audits with strong technical ownership
Improve security monitoring, alerting, and incident response capabilities

The Customer Success & Engagement team sits within Customer Growth and is responsible for driving expansion, retention, and long-term value across our companys top customers.
We are looking for an Operations & Enablement Manager to operationalize and embed our growth and engagement motions across our GTM teams, including X-sell and upsell, pricing, and contracting initiatives.
This role is highly hands-on and execution-oriented: building playbooks, defining processes, supporting tool implementation, and working closely with CSMs and Team Leads to turn strategy into day-to-day practices.
This is an ideal role for someone who thrives at the intersection of process, enablement, systems, and people, and enjoys making complex motions simple, scalable, and actionable.
What youll do
Design clear and actionable operational playbooks that support customer growth motions across the full customer lifecycle (e.g., X-sell, customer handovers, contracts, and pricing packages), covering pre-engagement, execution, and post-engagement follow-up.
Define and operationalize funnel tracking within Salesforce and other systems, including clear rules for opportunity creation and updates, stage progression, required documentation, and handoffs.
Help translate the customer growth strategy into concrete workflows and best practices that can be easily adopted by CSMs in their day-to-day work.
Support the design and rollout of new best-in-industry growth motions (e.g., CTAs, persona-based workflows).
Support the CS teams shift to a more commercial-focused operating model, ensuring CSMs have the tools, playbooks, data, and other support needed to adopt new ways of working.
Partner with CSMs and Team Leads to embed operational playbooks into existing CS routines through hands-on collaboration, feedback loops, and iteration.
Identify execution gaps and continuously optimize processes to improve effectiveness.
Define and maintain high standards of data quality across CS processes, monitor data health, identify gaps, and partner with relevant teams to improve documentation and reporting.

We are looking for a Backend Engineer to join a growing group! Our Alerting backend powers real-time, streaming-based detection at massive scale, processing millions of events per second with millisecond latency to catch issues as they happen.
Built with a distributed, event-driven architecture, it supports complex pattern evaluation, dynamic enrichment, and fault-tolerant delivery for mission-critical observability
Our Stack:
Scala(ZIO)
Kafka Streams / Akka Streams
Kafka
ElasticSearch, Redis
Kubernetes
AWS
What You'll Do:
Lead the design, development, and evolution of scalable, high-impact systems.
Own features end-to-end, ensuring predictable production behavior from design through deployment.
Solve complex technical challenges at scale using sound engineering principles and modern stream processing technologies.
Collaborate closely with engineers and product managers to continuously improve the product.
Drive both technical excellence and meaningful user outcomes.

Were looking for a technology enthusiastic Team Leader to lead and evolve our global cloud and Kubernetes foundations. This role combines technical leadership, people leadership, and platform ownership, enabling hundreds of developers to deliver reliably and securely in a large-scale, regulated, multi-cloud environment. The Team Lead will own the day-to-day execution and continuous evolution of our platform capabilities, while aligning with broader architectural direction and organizational goals.
What you'll do:
Leadership & Management Responsibilities:
Lead a team of DevOps Engineers in building and maintaining high-performance, fault-tolerant, scalable cloud and Kubernetes platforms across AWS, GCP and private cloud
Collaborate closely with associate teams in the platform department
Oversee team's deliverables design and architecture for infrastructure automation
Coach and mentor your team - leading to success and meeting goals
Report your team's KPIs and performance metrics
Put focus on team professional and personal growth
Become the technical authority for your team by demonstrating a hands-on leadership style
Technical Leadership Responsibilities:
Create and maintain pipelines and automation strategies
Lead the automation of infrastructure layer for our private cloud and public cloud environments
Drive the development and integration of infrastructure tools in support of production systems
Oversee the automation of provisioning and configuration for Windows/Linux environments
Work closely with platform departments to streamline their working methods
Handle technical challenges like performance, scale, security, and live production issues
As a core member of the leadership team, participate in 'On-Call' duties on our company production systems, working in non-conventional hours including weekends and holidays (from time to time).

We are looking for a Backend Engineer to join a growing team!
Our Stack:
Node.js
Scala
Kafka Streams / Akka Streams
Spark
Kafka
ElasticSearch, Redis
Kubernetes
AWS
SQL
What You'll Do:
End-to-end development and ownership of our products and features, from design to scalable and predictable production behavior.
Solve diverse complex problems of high scale
Collaborate with other engineers and product managers in order to improve our products
Review code, architecture, and data to identify and troubleshoot problems

We are seeking a skilled and motivated DevSecOps Engineer to integrate security practices into our DevOps pipeline, ensuring secure software development, deployment, and infrastructure.
You will automate and own security tooling, Integrate SAST, DAST, container/IaC scans, and secret detection into our CI/CD, continuously improving the stack. Harden application security, embed secure-coding best practices, OWASP Top-10 defenses, and threat modeling throughout the SDLC. Raise cloud security standards, keep our cloud environments aligned with best practice to mitigate any risk.
Key Responsibilities:
Secure CI/CD Pipelines: Integrate security into continuous integration and delivery workflows (CI/CD).
Automation & Tooling: Implement and manage tools for static and dynamic code analysis (SAST, DAST), software composition analysis (SCA), and secrets management.
Cloud Security: Ensure infrastructure-as-code (IaC) and cloud deployments (e.g., AWS, Azure, GCP) are secure and compliant.
Monitoring & Incident Response: Set up security monitoring and logging; support incident response and forensic analysis.
Policy & Compliance: Work with compliance teams to enforce standards such as ISO 27001, SOC 2, NIST, or HIPAA, depending on your environment.
Collaboration: Serve as a bridge between development, operations, and security to ensure alignment and shared responsibility for security.

This senior leader will own the strategy, design, and transformation of Customer Care across all channels, with a specific mandate to leverage AI and automation to improve customer experience, quality, and efficiency.
This role defines the future-state service model, including how AI augments agents, powers self-service, and enables proactive support. It is a strategic partnership role that works with Operations & Product to deliver systemic improvements.
Key Responsibilities
Customer Care Strategy & Roadmap: Define the vision and strategy for Customer Care that is aligned with company goals and customer needs.
Partner with all functions across the Operations department to define the service strategy and track execution.
Technology and Innovation: Spearhead the implementation of cutting-edge technologies, including omnichannel platforms (CCaaS), LLM-powered self-service chatbots, and AI agent-assist tools.
Work with Product teams to build in-product support and self-service tools that reduce avoidable contacts.
Voice of the Customer (VoC) Advocacy: Act as the "Voice of the Customer" across the company.
Collaborate closely with Product, KYC, and GTM teams to share insights, drive product improvements, and create a seamless end-to-end customer journey.
Customer Experience (CX) Enhancement: Design and launch new, specialized service models, and identify opportunities to generate revenue through proactive, value-added services.
Inquiry Reduction & Process Improvement: Lead internal inquiry reduction and productivity improvement projects, along with cross-functional programs to tackle systemic drivers of contact and customer dissatisfaction.
Quality Framework & Strategy: Design and implement a global quality assurance framework to measure, analyze, and improve the performance of all customer interactions.