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What You'll Do
- Architect complex multi-system automations - OCR pipelines, Priority ↔ Salesforce sync, multi-carrier shipping, e-commerce ↔ ERP invoicing, reconciliation flows.
- Lead technical scoping for large Professional Services engagements.
- Build reusable process blueprints (we already have 116; you'll add the next 30).
- Troubleshoot the hardest production incidents - data, timing, auth, edge-cases in legacy systems.
- Mentor the PS team; review workflow designs; raise the architectural bar.
- Close the loop with Product on connector gaps, platform limitations, and feature requests.

We are looking for a proactive and detail-oriented Support Specialist to help improve the effectiveness, consistency, and quality of our global support organization.

The role will focus on support process ownership, quality reviews, operational follow-up, and continuous improvement initiatives. Working closely with support managers and team leaders, this position will help ensure that support standards are consistently applied, improvement actions are executed, and customer-facing operations continue to evolve and improve.

You will:
Lead complex pre-sales engagements from opportunity qualification through project award.
Design innovative solutions leveraging our intelligence analytics, SIGINT, cyber, AI, telecommunications, big data, and cloud portfolio.
Build trusted relationships with customer technical and executive stakeholders.
Lead cross-functional teams across Sales, Product Management, R&D, Project Management, and Finance.
Drive high-quality proposals, RFP/RFI responses, technical presentations, and business cases.
Present and influence decision-makers at both technical and executive levels.
Continuously expand your expertise and contribute knowledge back to the organization.

What You'll Do
- Build and evolve the Workflow Builder, Tables, and App Maker UIs - visual, drag-and-drop, real-time, collaborative.
- Design and ship the Gini AI Worker dashboards - run visualization, step traces, approvals, cost tracking.
- Own performance - sub-second interactions, optimistic updates, virtualized lists, edge-first rendering.
- Partner tightly with design + product on component systems, accessibility, and motion.
- Contribute to our design system - reusable, themable, keyboard-first.

What You'll Do
- Design and ship the ML backbone of Gini AI Workers - routing, tool selection, reasoning, memory, evaluation.
- Build evaluation and feedback loops - offline evals, online A/B, regression harnesses, human-in-the-loop labeling pipelines.
- Optimize cost and latency across the agent stack: prompt engineering, model routing (frontier ↔ small ↔ fine-tuned), caching, speculative decoding, distillation.
- Fine-tune and/or RAG-tune models for vertical enterprise tasks (invoice extraction, PO matching, ticket triage, forecasting).
- Own the ML infra - training pipelines, experiment tracking, model registry, deployment, monitoring, drift detection.
- Partner with backend + product to turn research into shipped features on a weekly cadence.

What You'll Do
- Own end-to-end solution design for enterprise deals - from first discovery call to signed SOW to production handoff.
- Lead technical discovery with CIOs, CTOs, and IT leads. Map their current stack (Priority / SAP / NetSuite / Salesforce / custom) and design the company blueprint.
- Architect multi-system integrations - ERP ↔ CRM ↔ e-commerce ↔ shipping ↔ AI Workers - using our company's MCP-native connector framework.
- Run live technical demos and POCs that prove value in days, not months.
- Partner with Sales on pricing, scoping, and risk assessment; be the "technical closer" on 6-7 figure deals.
- Partner with Product - bring real-world field signals back and influence the roadmap.
- Mentor the Professional Services team on architectural patterns and reusable process blueprints.

The Purchasing Account Manager will be responsible for commercial ownership and performance of hardware suppliers and EMS (Electronics Manufacturing Services) subcontractors, supporting end‑to‑end manufacturing (PCBA, mechanics, cabling, system integration).

You will:
Own the commercial relationship with EMS subcontractors and HW suppliers, including pricing, contracts, and ongoing governance.
Lead EMS supplier strategy, selection, and commercial engagement across PCBA, system integration, and full build-to-print (BTP) scope.
Drive cost optimization, pricing models, and total cost of ownership (TCO) across EMS and HW categories.
Manage supplier performance (cost, quality, delivery), with focus on EMS operational KPIs and service levels.
Support production ramp-up and resolve EMS-related supply, capacity, and execution issues.
Lead escalations and mitigate risks (capacity constraints, BCP, compliance) within EMS ecosystem.
Collaborate closely with R&D, Operations, QA, and Supply Chain on EMS manufacturing readiness and execution.

We're looking for a Product Manager to join our Product Management team and help drive the evolution of innovative solutions that support financial crime investigations, fraud detection, insurance analytics, and intelligence-driven decision making.

You will:
Own the product lifecycle for financial investigations and insurance capabilities, from discovery through release.
Translate customer, market, and business needs into prioritized requirements, user stories, and roadmap initiatives.
Partner closely with Engineering to drive product execution and deliver customer value.
Collaborate with Presales, Marketing, Sales, and Customer Success to support product positioning, enablement, and go-to-market activities.
Conduct customer and market discovery to identify opportunities, validate solutions, and guide product decisions.
Monitor customer feedback, market trends, and competitive developments to continuously improve the product portfolio.

We are looking for a proactive and detail-oriented Support Specialist to help improve the effectiveness, consistency, and quality of our global support organization.

The role will focus on support process ownership, quality reviews, operational follow-up, and continuous improvement initiatives. Working closely with support managers and team leaders, this position will help ensure that support standards are consistently applied, improvement actions are executed, and customer-facing operations continue to evolve and improve.

You will:
Lead innovative technical solutions in the telecommunications, intelligence, and cyber domains.
Responsible for matrix management of response teams throughout the sales cycles - including R&D, Product & Project management, Marketing, and more
Able to manage Customer-facing activities, including commercial and technical sessions, demonstrations, and presentations.
Involved in and responsible for preparing white papers, Impact assessments, high-level solution descriptions and pricing strategies.
Write comprehensive technical and marketing documents.
You will be the main point of contact (go-to-guy) for the Presale group for all communication with the product and R&D group.
Full responsibility of Technical and Maintenance support with all presale demo systems.
Preparation of POC (proof of concept).

We're hiring a Director of Data to lead our company's data function and build our data into a
real competitive moat. You'll report to the CPO, manage and grow our lean data team, and
partner across the leadership table. The role is roughly 70% Build & Operate, 30% Lead &
Influence in year one, shifting toward 50/50 as the team scales.
About us
we are an insurance marketplace and aggregator. We connect thousands of
independent insurance agencies with a wide network of carriers, MGAs, and wholesalers. We
sit at a vantage point neither agents nor carriers have on their own, and turning that asymmetric
view into proprietary intelligence is one of the most important things we'll do over the next
several years.
What you'll do
Lead and grow our data team. Set direction, raise the bar, make their job better.
Make self-service analytics real across our company, so every leader gets to their
answers without queuing behind the data team.
Create a contracts-based partnership with the engineering teams producing source data.
Build a core proprietary data asset that powers our internal and partner-facing
experiences and anchors real conversations with our carriers.
Own the data infrastructure roadmap and the question of how we evolve our data
engineering investment over the next 12-24 months.
Define how AI gets leveraged across our data stack and analytical workflows.
Be the data partner the leadership team actually wants to call.

We are looking for a proactive and detail-oriented Support Specialist to help improve the effectiveness, consistency, and quality of our global support organization.

The role will focus on support process ownership, quality reviews, operational follow-up, and continuous improvement initiatives. Working closely with support managers and team leaders, this position will help ensure that support standards are consistently applied, improvement actions are executed, and customer-facing operations continue to evolve and improve.

You will:
Own and lead end‑to‑end technical presales activities for Nexyte across assigned accounts and territories.
Act as the primary technical and solution advisor for customers throughout the sales cycle.
Lead customer engagements including solution workshops, product demonstrations, executive‑level presentations, and Proof of Concept initiatives.
Drive RFI and RFP responses, including requirements analysis, solution design, sizing, and contribution to commercial strategy.
Partner with Account Managers, Product, R&D, and Delivery teams to shape solution strategy, support sales execution, and feed field insights back into the product and GTM strategy.

Were looking for a hands-on, highly technical and automation-driven Marketing Operations Manager who enjoys setting up workflows, connecting tools, and fixing day-to-day operational issues and making sure data, setups, and automations are accurate, consistent, and working as intended.

This role is focused on execution - building and maintaining workflows, managing data, setting up campaigns, troubleshooting issues, and making sure our marketing operations run correctly day to day.

You will:
Work hands-on in HubSpot every day, building and maintaining workflows, lists, forms, properties, reports, scoring models, and lifecycle automations.
Set up and execute email campaigns and nurture flows, including segmentation, build, QA, testing, scheduling, and reporting.
Maintain HubSpot data hygiene, including database cleanup, properties, naming conventions, user setup, and ongoing data checks.
Manage lead uploads, segmentation, routing, lifecycle stages, and Marketing → SDR/Sales handoffs.
Support the HubSpot-Salesforce integration and troubleshoot sync errors, workflow conflicts, data issues, and integration failures.
Set up the operational side of webinars, including registration, integrations, tracking, lead processing, and follow-up.
Build and maintain AI-driven and automated workflows for repetitive marketing and operational tasks.
Regularly review existing workflows and automation to identify errors, outdated logic, or opportunities to simplify processes.
Create and maintain documentation and best practices for workflows, processes, and system setup.