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we are looking for a service-oriented Service Desk Specialist with high hands-on technical knowledge level to be part of the growing our company IT Services Team in Beit Shean. The Team provides IT support to our companys employees, responsible for users equipment, accounts and more.

Provide end-user support, resolving technical issues and provides technical assistance.
Respond to requests for technical assistance (in person, via phone, email and ticket support center).
Basic troubleshooting of the local office network switches, access points and printers.
Install and troubleshoot end user equipment, software, hardware, multimedia, and telecommunications systems.
Users, Groups, and Permissions management across all company systems\services.
Monitor and work with the Help desk support ticketing system (Freshservice).
Develop and maintain automation scripts to streamline IT processes (Batch, PS & Python).
Create knowledge base articles and documentation on implemented solutions and system configurations.
Provide software and hardware technical assistance.

Our team establishes best practices, creates guidelines, and promotes a strong DevOps culture across R&D. Design, implement, and operate large-scale, complex environments, ensuring high availability, seamless scalability, and optimal performance across diverse systems.

Job Responsibilities:

Lead and contribute to cross-organization DevOps projects.
Establish and enforce best practices for DevOps and R&D teams.
Research and evaluate new tools, technologies, and methodologies to improve DevOps processes.
Develop and maintain scalable and resilient infrastructure solutions.
Build and optimize CI/CD pipelines and deployment strategies.
Work closely with R&D teams to enhance service reliability, scalability, and performance.
Responsible for Kubernetes multi-cluster lifecycle management.

We're looking for a Senior SRE Engineer who combines strong infrastructure expertise with solid programming skills to help scale our platform, who can balance operational excellence with software development.
This is an exciting opportunity to build SRE processes from the ground up - creating new reliability pipelines, monitoring frameworks, and foundational practices that will scale with our rapid growth.
You'll lead our infrastructure and reliability efforts while writing code to automate, optimize, and enhance our systems. This role requires both deep technical expertise and the ability to mentor team members as we scale.
Stack: AWS, Python, EKS, K8s, Kafka, RabbitMQ, Pulumi, PostgreSQL, Databricks, GitHub Actions
Core Responsibilities:
Design and implement scalable, reliable infrastructure solutions on AWS using Infrastructure as Code (Terraform/Pulumi).
Build and maintain sophisticated CI/CD pipelines with GitOps methodologies.
Develop custom tooling and automation scripts in Python/Go/similar languages to improve operational efficiency.
Architect and implement comprehensive observability solutions (metrics, logging, tracing, alerting).
Define and track SLIs/SLOs/Error Budgets to ensure system reliability.
Lead incident response, conduct thorough post-mortems, and drive systemic improvements.
Optimize cloud costs through data-driven analysis and architectural improvements.
Collaborate with development teams to improve application reliability and performance.
Mentor team members on SRE best practices and infrastructure design patterns.

We are looking for a highly skilled Technical Team Lead to drive two of the most critical components in our product: the Sensor and the Hybrid (our edge deployment layer).
This is a hands-on leadership role combining deep technical expertise, architectural ownership, and the ability to build a strong, distributed team.

Youll work closely with architects, product, and field engineers while playing a central role in shaping the foundation of our next-generation data collection and delivery pipeline.

What will you do?

Lead a strong technical team
Manage the data pipeline and lead the development of a Data Fetcher component to be deployed in either cloud or customer on-premise environments.
Oversee remote management and deployment processes for sensors and Edge servers at customer sites.
Research, Experiment and deploy new technologies to allow data collection from a multitude of resources facing challenging constraints.
Ensure seamless integration with multi-cloud environments, APIs, and customer-specific systems.
Develop solutions that meet SaaS standards while maintaining true on-premises functionality.
Optimize system performance (RPM, CPU usage) to ensure efficient use of resources without scaling infrastructure unnecessarily.
Help define and shape the team as a major knowledge center in the company.
Influence and build core product components that make a real impact in the field- not maintenance work.

Required SRE Security
Realize your potential by joining the leading performance-driven advertising company!
The ideal candidate will bridge high-level security governance with hands-on, automated security implementation across the Software Development Life Cycle (SDLC).
This individual will be a critical enabler, empowering teams to move swiftly and deliver exceptional value to our clients, all while upholding the required security standards. A proven track record in successfully balancing rapid innovation with robust security practices is essential for this role.
How youll make an impact:
As the DevSecOps Leader / Program Manager, you will be responsible for creating a secure-by-design culture and leading the operational implementation of our security strategy. You will:
Build the Secure SDLC (SSDLC) Strategy: Develop, own, and execute the companys comprehensive DevSecOps strategy, focusing on automation to manage security at scale from code check-in to production deployment.
Lead Key Security Engineering Initiatives: Lead and manage security engineering programs, including:
Maturing the security tools stack (e.g., implementing WAF, and automating SCA/SAST tools).
Owning the bug bounty and responsible disclosure programs triage and remediation tracking.
Enhancing the Identity and Access Management (IAM) framework through concepts like Just-In-Time (JIT) and Zero Trust principles.
Operationalize CVE Tracking and Remediation: Design and implement a scalable system for discovering, tracking, and prioritizing Common Vulnerabilities and Exposures (CVEs) in third-party and custom code. Drive the engineering teams to achieve security risk remediation goals by providing clear, actionable data and automated patching mechanisms.
Measure & Drive Improvement: Develop and maintain key DevSecOps metrics (e.g., Mean Time To Detect/Remediate MTTD/MTTR, percentage of code coverage by SAST/SCA tools) to measure the effectiveness of automated controls and provide a data-driven picture of the application security posture.
Embed Security Engineering: Spearhead R&D DevSecOps initiatives, partnering directly with engineering teams to select, deploy, and maintain security tools, establishing security gates and best practices throughout the product development lifecycle.

Required Site Reliability Engineer Panda team
Realize your potential by joining the leading performance-driven advertising company!
As Site Reliability Engineer on the IT Production team in our Tel Aviv Office, youll play a vital role in building robust services and solving infrastructure challenges with automations while working with cutting-edge technologies and bringing those to their limits on our mostly on-prem cloud like infrastructure.
As a Site Reliability Engineer, youll bring value by:
Ensure Reliability & Scalability: Design, implement and manage highly reliable and scalable distributed systems across our on-premise, cloud and AI/ML environments. Proactively optimize performance, efficiency, resource utilization and cloud cost.
Drive Automation: Automate repetitive tasks, infrastructure provisioning, configuration and deployments using IaC and scripting languages (e.g., Python, Go, Rust).
Develop Observability & Capacity: Implement comprehensive monitoring and alerting systems to ensure system health. Collaborate on capacity planning to meet future growth.
Maintain Security & Compliance: Integrate security best practices and ensure compliance with industry standards.
Lead Incident Management: Participate in on-call rotations, lead incident responses and conduct root cause analysis to minimize downtime.
Foster Collaboration & Improvement: Work closely with development, operations and security teams to drive shared responsibility and continuous improvement in SRE practices.
Our Tech Stack:
Linux, Kubernetes, nginx, Istio, AWS, GCP, Azure, Alicloud, Fastly, Terraform, Consul, Prometheus, Loki, Grafana, Airflow, Redis, Kafka, Vector, Hadoop, Cassandra, Vertica, MySQL, HDFS, ELK.

Required Site Reliability Engineer
Realize your potential by joining the leading performance-driven advertising company!
As Site Reliability Engineer on the IT Production team in our TLV Office, youll play a vital role in building robust services and solving infrastructure challenges with automations while working with cutting-edge technologies and bringing those to their limits on our mostly on-prem cloud like infrastructure.
How youll make an impact:
As a Site Reliability Engineer, youll bring value by:
Ensure Reliability & Scalability: Design, implement and manage highly reliable and scalable distributed systems across our on-premise, cloud and AI/ML environments. Proactively optimize performance, efficiency, resource utilization and cloud cost.
Drive Automation: Automate repetitive tasks, infrastructure provisioning, configuration and deployments using IaC and scripting languages (e.g., Python, Go, Rust).
Develop Observability & Capacity: Implement comprehensive monitoring and alerting systems to ensure system health. Collaborate on capacity planning to meet future growth.
Maintain Security & Compliance: Integrate security best practices and ensure compliance with industry standards.
Lead Incident Management: Participate in on-call rotations, lead incident responses and conduct root cause analysis to minimize downtime.
Foster Collaboration & Improvement: Work closely with development, operations and security teams to drive shared responsibility and continuous improvement in SRE practices.
Our Tech Stack:
Linux, Kubernetes, nginx, Istio, AWS, GCP, Azure, Alicloud, Fastly, Terraform, Consul, Prometheus, Loki, Grafana, Airflow, Redis, Kafka, Vector, Hadoop, Cassandra, Vertica, MySQL, HDFS, ELK.