לוח משרות דרושים מנהל תיקי לקוחות משרה מלאה, לחיפוש זה נמצאו 725 משרות

In this role, you will be responsible for managing a broad and dynamic sales pipeline of SMB clients (Small and Medium Businesses, startups, and growing companies) in the Israeli market. Your primary focus will be selling Salesforce solutions, rapid implementation services (Professional Services), and tailored support and optimization packages (Managed Services).

The ideal candidate has a proven track record in high-velocity sales with short sales cycles, the ability to quickly diagnose business needs, communicate effectively with C-level executives and founders of growing companies, and consistently close deals at a high tempo.



Key Responsibilities (Summary of Experience)

End-to-End SMB Sales Ownership: Lead high-velocity sales cycles from initial discovery (Inbound/Outbound) through quick scoping, value proposition crafting, negotiation, and closing.
C-Level & Founder Advisory: Engage with CEOs, VPs of Sales, Marketing, and Operations within SMBs, effectively demonstrating how Salesforce can accelerate their business growth.
Tailoring Agile PS & MS Solutions: Drive revenue by selling focused, quick-win implementation projects (Professional Services) alongside scalable Managed Services packages that allow businesses to grow with the platform.
High-Volume Pipeline Management: Strategically manage a high volume of concurrent opportunities, maintaining high conversion rates, speed-to-market, and responsiveness.
Account Expansion: Monitor existing SMB accounts to identify triggers and signals for up-sell and cross-sell opportunities as their businesses scale.

In this senior role, you will demonstrate prescriptive solution-selling expertise by developing deep account strategies for large-scale organizations, focusing on Professional Services (PS) and Managed Services (MS).

You will provide leadership in strategic engagements, interacting with C-level executives and leading cross-functional teams (including solution architects, delivery managers, and consultants) to close complex, high-value digital transformation deals. The ideal candidate has extensive experience in the Israeli enterprise market, with a deep understanding of navigating large organizational structures, managing long-term relationships, and driving business value through the Salesforce ecosystem.



Summary of Experience

Enterprise Ownership: Own the end-to-end sales cycle for large, complex deals-from initial relationship building to scope definition, negotiation, and contracting.
C-Suite Advisory: Act as a trusted advisor to high-level decision-makers, aligning capabilities (Core clouds, Industry clouds, and data solutions) with their business transformation goals.
PS & MS Growth: Drive revenue across the entire project lifecycle, from large-scale Professional Services (implementation, migration, and customization) to long-term Managed Services (ongoing optimization, support, and evolution).
Account Expansion: Identify signals for large-scale up-sell and cross-sell opportunities within existing enterprise accounts, maximizing the lifetime value of the Salesforce platform.

This role goes beyond product training. You will act as a trusted advisor to customers, helping organizations improve the way they operate through successful adoption.
You will work with a diverse range of stakeholders, from operations managers and HR leaders to business owners and executives. Success in this role requires strong project management skills, customer empathy, ownership, and the ability to adapt your communication style to different customer personas and cultures.

Key Responsibilities:

Own end-to-end onboarding projects for mid-market customers, ensuring successful implementation and time-to-value
Lead discovery and system characterization sessions to understand customer workflows, business goals, and requirements
Manage project timelines, milestones, dependencies, risks, and customer commitments
Deliver tailored training and enablement sessions for admins, managers, and frontline employees
Support technical setup, integrations, and configuration needs in partnership with internal teams
Build strong relationships with customer stakeholders across different levels of the organization
Drive customer adoption by helping teams successfully implement new processes and workflows
Identify risks early, remove blockers, and proactively drive solutions to keep customers moving forward

As SMB Onboarding Manager, you will lead customers through their first and most critical phase with our product - onboarding. Youll partner with small and growing businesses to ensure they successfully adopt and implement solution, driving measurable value and setting the foundation for long-term success.

Key Responsibilities:

Managing the end-to-end onboarding process for SMB customers, from kick-off call to activation
Delivering tailored training sessions to help clients configure and implement based on their unique business needs
Guiding customers to quick wins that showcase the platforms value and increase adoption
Ensuring customers establish strong usage habits that drive retention and satisfaction
Identifying at-risk clients early and creating proactive strategies to mitigate churn
Becoming the customer advocate , collaborating with Product, Development, and Customer Success teams to ensure customer needs are heard
Continuously optimizing the onboarding process to improve efficiency, scalability, and customer experience

Were looking for an experienced, creative, and hands-on sales leader to build the go-to-market motion for the new product line from the ground up.

This is not a role for someone looking to inherit an established playbook or manage a mature sales team. You will be the first dedicated seller for the product - personally building pipeline, leading discovery, running demos, closing early customers, and learning what it takes to sell a new category of accessibility solution to technical organizations.

At the same time, this is much more than a traditional Account Executive role. You will help determine who we sell to, what problems we lead with, which entry points generate traction, and how we turn early wins into a focused, repeatable sales motion.

This is a senior individual-contributor role with meaningful strategic ownership. As the product grows into an established line of business, there may be an opportunity to build and lead the team around it.

We are looking for an experienced Knowledge and Training Specialist with a background in Customer Success Management to join our Customer Care team. If you're passionate about empowering teams, enhancing customer experiences, and driving operational excellence, wed love to hear from you! In this role, you will lead onboarding and continuous training for Customer Success Managers (CSMs) and Customer Care agents while also developing scalable knowledge solutions that align with our business goals. You will collaborate closely with leadership to identify knowledge gaps and create training programs that improve service quality, retention, and engagement.
What am I going to do?:

* Design and lead comprehensive onboarding and ongoing development programs for Customer Care.
* Working with different stakeholders (as part of the product enablement part of the role)
* Develop, maintain, and optimize training materials, knowledge base articles, and best practice guides in English.
* Verify the accuracy of knowledge content through data analysis, research, and testing to ensure relevance and effectiveness.
* Manage and enhance learning journeys within the LMS system.
* Monitor training effectiveness and provide recommendations based on performance data and feedback.
* Stay up to date on customer care methodologies, industry trends, and emerging best practices.
Equal opportunities:
At Fiverr, we're not about checklists. If you don't meet 100% of the requirements for this role but still feel passionate about the position and think you have the right skills and qualifications to excel at it, we want to hear from you. At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.