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Required Senior Security Researcher, Data & AI (Cortex)
Who We Are:
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Your Career:
Are you passionate about using cutting-edge technology to help protect the world against cyber threats? Do you live and breathe the cyber security world? Do you want to take part in an innovative and disruptive AI security group that has an impact on many customers?
You will be part of a strong security research and data science team who solve highly complex security challenges using disruptive technologies, ML algorithms and a lot of data.
As part of that, you will take part in the design and development of new groundbreaking AI security solutions which make a direct impact on many customers.
We value diverse viewpoints and experiences, as we are solving complex cyber security challenges. We are committed to a safe and inclusive workspace.
Your Impact:
Transform Data into Defense: Take the lead in creating high-fidelity security incidents from a massive stream of alerts generated by our industry-leading advanced security solutions.
Innovate with AI: Actively participate in cutting-edge research projects focused on creating novel prevention content at scale using state-of-the-art AI and Large Language Models (LLMs).
Drive Security Efficacy: Analyze complex threat data to identify attacker patterns, develop new prevention methodologies, and enhance automated flows to rapidly protect Cortex platform customers.
Collaborate and Lead: Work side-by-side with top-tier data scientists, engineers, and product managers to translate research ideas into tangible, customer-facing security protections.

We are looking for a talented Backend-oriented engineering manager that will manage our KSPM (Kubernetes Security Posture Management) engineering team, someone who is excited about cloud security and Kubernetes, that can build, manage and deliver security features end-2-end in high-performance and large-scale systems, features that will become core part of our product offering. We are looking for someone who is not afraid to create / change processes and is able to build a healthy engineering culture.
Your Impact:
Leading a team of software developers.
Working with your counterparts PM, Architect, Front, Automation Manager to define the scope and phases that will help to achieve the teams goals
Lead and actively contribute to all phases of the software development lifecycle to ensure the product performs reliably and meets defined SLAs.
Ensure engineering best practices from planning, design, development lifecycle, monitoring & observability, testing, quality, retrospective up to delivery to production.
Hiring the best talent for the team, as the team is expected to continue growing
Support your team members growth by helping them define and achieve their individual career goals.

Required Presales (Domain) Consultant - Network Security
Who We Are:
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Your Career:
As a Domain Consultant for network security transformation, you provide technical expertise and guidance in customers' network security and zero trust journey. You will be key in defining technical solutions that secure a customers key business imperatives. You evangelize our industry leadership in on-prem, cloud, and security services that establish us as a customers cybersecurity partner.
Your Impact:
Collaborate with sales teams to recommend and develop customer solutions within your assigned specialization.
Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership.
Lead and support customer demonstrations that showcase our unique value proposition.
Responsible for prospective customers and partners' Technical Validation projects based on best practices to ensure technical win in assigned opportunities.
Architect solutions that will help our customers strengthen and simplify their security posture
Document high-level design and key use cases to ensure proper implementation and value realization of our solutions
Lead conversations about industry trends and emerging changes to the security landscape.
Responsible for discussing and highlighting product alignment with customer requirements and differentiation
As the main technical point of contact for Network Security, you will assist and collaborate to respond effectively to RFIs/RFPs.
Position us or Partner delivered services as appropriate to ensure proper implementation and value realization of our solutions
Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
Distinguished by additional specialized knowledge in breadth and/or depth.

Required Support Enablement and Escalations Engineer (PAB)
Who We Are:
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Your Career:
The team is an exciting crossroads between Support/TAC (Technical Assistance Center) and Engineering. The team is empowered to drive decisions and to be the thought leaders within the Global Customer Services organization at Palo Alto Networks. On any given day members of the team may work with new products and software very early in the new product lifecycle, provide training, assist a support engineer with a customer issue, replicate a complex issue in our lab or help improve features for supportability and usability. We are a relatively small global team and will only consider the top people from a support or engineering background. You are a good candidate if you are excellent at working with many cross-functional teams such as developers, product management, sales and also customers. In particular, you will be engaging with the Prisma Access Browser product the industrys only SASE-native secure browser.
Your Impact:
Learning the product by handling cases escalated from the support teams, before they reach Engineering. Creating and developing enablement materials for Support - troubleshooting docs and processes.
Identifying widespread issues, sending guidelines and communicating updates
Identify supportability and usability requirements for new releases during the design phase as well as post GA via enhancement requests
Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs
Develop tools for TAC For better visibility and troubleshooting
Monitor and identify case trends. Sometimes there are opportunities to catch a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that res