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We are looking for a Robotic System Operator (RSO) to join our Delivery team in TLV.

Fabrics Delivery team is responsible for all the technical aspects of keeping the robotic system up and running and for the commissioning process. Our team works on-site, hands-on, verifying that our robots and the entire operational cycle exceed expectations.

The position takes place in Fabrics Tel Aviv office in the SOC (Support Operation Center). The SOC is the command center where you will support the robotic systems.



What you'll do



You will function as Tier 1, working in shifts (including nights and weekends), accepting support requests from the robotic sites, following procedures to resolve support issues

You will perform escalation to the system integrator, field technicians, and RnD team to solve urgent problems during Shifts while the system is down and must be back to operational mode immediately.

You will monitor the sites to ensure optimal uptime. The RSO position involves multidisciplinary problem-solving remotely from the SOC.

You will adhere to safety standards to ensure employee and subcontractor safety.

You will monitor and verify the system to meet the operational requirements as planned. Report problems or changes to the Professional Services team.

What Youll Be Doing:

Lead a team of 10+ mechanical design engineers.

Define priorities, create project plans, and allocate resources for mechanical programs in coordination with Product Managers.

Drive all electro-mechanical and thermal design aspects, of switches and ensure readiness of test and assembly infrastructure for high-volume manufacturing.

Develop multiple early design concepts in fast-paced product development cycles.

Lead task forces to investigate and resolve production issues, reliability concerns, and conduct failure analysis.

Perform risk assessments and implement mitigation strategies during product design.

we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of Embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem - were reshaping how financial technology is developed and delivered.

The Role:
This is not just a managerial role- its a chance to lead a high-impact team building core products at scale. As Engineering Manager, youll be a technical leader, a team builder, and a strategic partner. Youll guide your team to deliver performance, scalable, and secure software solutions, while shaping culture, structure, and product direction. From technical design to org design, youll have a direct influence on how we work and what we build. Youll work closely with Product, Architecture, and cross-functional teams to turn ambitious ideas into clean, production-ready code - while creating an environment where engineers grow, thrive, and do their best work.

Who You Are:

* A collaborative leader who thrives on enabling others to succeed
* Able to balance trust and autonomy with clear technical direction
* Strategic, but not afraid to roll up your sleeves when needed
* Calm, clear, and confident in a fast-paced, high-growth environment

What Youll Actually Be Doing:

* Be both a highly technical contributor and an effective people leader
* Hold your own in technical discussion, be a subject matter expert in a product domain, and have strategic influence Lead team(s) that deliver on multiple projects of increasing dependencies in an ambiguous or high-impact area
* Work with your team and cross functional partners to define and influence strategy
* Drive roadmap creation and execution
* Collaborate with various functions, drive engineering initiatives and have an impact at an organizational level
* Mentor, coach, and grow your direct reports - championing career development and engagement
* Own recruitment, onboarding, and performance management for your team
* Influence engineering-wide culture, org design, and cross-functional collaboration


Why Youll Love Working Here:

* Flexible hybrid model: 3 days a week in the office - A must
* 1,000 net monthly wellness benefit - from therapy to Pilates to your kids art class
* Full Keren Hishtalmut, private health & dental insurance
* Donation matching, volunteering days, team outings, and mentorship programs
* A mission-driven culture that values ownership, trust, and meaningful impact

Next Step:
Hit Apply!