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Requirements:
Requirements: Proven hands-on expertise in designing, implementing, maintaining, and developing complex IVR call flows and data -driven integrations - mandatory. 3-5 years of professional experience as a Telephony & Network Specialist / Voice & Network Engineer in a medium-to-large organization - mandatory. Hands-on experience with SBC servers, particularly AudioCodes, SIP Trunks, and a strong understanding of the SIP protocol - mandatory. Hands-on experience managing Cisco network infrastructure and Cisco ACI architecture, including Spine-Leaf and APIC Controller, as well as Cisco DNA Center / Catalyst Center - mandatory. Hands-on experience implementing, managing, and maintaining NAC solutions such as Cisco ISE - mandatory. High-level English proficiency, both written and spoken - mandatory. Strong troubleshooting and packet analysis skills, with the ability to resolve complex issues in real time and under pressure - mandatory. Strong interpersonal skills and the ability to collaborate effectively with both technical and business stakeholders - mandatory. Advantages: Hands-on experience with Genesys platforms, including Genesys Cloud, Genesys Engage, or PureCloud - strong advantage. Familiarity and hands-on experience with AI technologies in telephony, including Voicebots, Conversational IVR, and STT/TTS - strong advantage. Strong system -level thinking and a customer-oriented approach focused on Customer Experience (CX).

Requirements:
3+ years of experience as Sys Admin/IT Specialist/Support Specialist in a cloud-based IT environment
2+ years of global admin experience with Microsoft Azure AD, Office 365, including Exchange Online, Sharepoint, MS-Teams
2+ years of experience with all OS systems, including Windows, MacOS, Linux
Strong knowledge of network protocols, firewall configurations, VPN, and security best practices
Knowledge of MDM tools, including Intune, JAMF
Experience in writing and executing PowerShell scripts - advantage
Experience in other cloud frameworks, such as AWS, Google - advantage
Ability to prioritize multiple, competing, and simultaneous projects, issues, and activities
Strong problem-solving skills: troubleshooting, problem analysis, and resolution determination
Team player with can do attitude, comfortable in a fast-paced environment
High-level written and verbal communication skills in English

Requirements:
5+ years of experience in IT operations, systems administration, or internal IT infrastructure roles
Strong experience supporting macOS environments
Hands-on experience with:
Networking and wireless infrastructure
VPN/SASE technologies
MDM platforms (Kandji, Jamf, etc.)
SaaS administration and identity management
Endpoint security and IT operations best practices
Experience managing external IT vendors and escalations
Strong troubleshooting and problem-solving skills across systems, networking, and end-user environments
Excellent communication and stakeholder management skills
Ability to operate independently and take full ownership in a fast-paced environment
Nice to Have
Experience in high-growth startup environments
Familiarity with Fortinet, Google Workspace, or Harmony SASE
Experience supporting hybrid/global teams

Requirements:
* Proven hands-on experience with Camunda.
* Strong BPMN knowledge and experience.
* Experience designing complex business processes and workflows.
* Experience with Human Tasks and process integrations.
* Strong understanding of Enterprise integration concepts.
* Experience working in complex Enterprise environments.
* Banking / financial services experience – a strong advantage.

Requirements:
* Academic degree or practical engineer/technician diploma in Communications, Technology, Industrial Engineering & Management, or professional training courses totaling at least 600 hours - mandatory.
* 5+ years of proven experience as a Technology Project Manager in a large organization - mandatory.
* Proven experience in writing technical specification documents - mandatory.
* Proven experience with Active Directory, VMware Horizon, and Azure AD - mandatory.
* High-level English proficiency, including speaking, reading, and writing - mandatory.

Requirements:
* at least Mid-level experience in System Administration.
* In-depth knowledge of Microsoft operating systems and servers.
* Experience working in cloud environments (Azure/M365).
* Experience in supporting internal systems and end-users.
* Ability to work in a team and excellent interpersonal skills.
* Ability to handle multiple tasks and a dynamic environment.
* Experience working with: Windows Server, DHCP, DNS, PowerShell, Active Directory. Nice to have:
* Valid security clearance.
* Relevant Microsoft certifications (MCSE/Azure Administrator).

Requirements:
What We're Looking For
A degree, diploma, or certificate in IT, DevOps, Computer Science, Networking, or a related field, OR completion of a recognized IT course or bootcamp (e.g. CompTIA, Google IT Support, Microsoft, Cisco), OR relevant military technical experience
Basic knowledge of Windows and/or Linux operating systems
Understanding of networking fundamentals (IP, DNS, DHCP, Wi-Fi)
Familiarity with hardware troubleshooting (desktops, laptops, printers)
Understanding of basic cybersecurity practices
A fast learner with strong problem-solving skills
Good communication skills, able to explain technical issues in plain language
Reliable, detail-oriented, and a team player