About the role
We are looking for a Life & Health Claims Specialist to join our Life & Health Claims Team in Tel Aviv. You will be mainly responsible for the Israeli market but you will also support other EMEA markets.
The opportunity includes:
Independent day-to-day delivering of the claims value chain to Swiss Re clients in Israel, eg. providing opinions on complex claim cases, giving the input for new product development and providing quality claims training & claims audits.
Provide technically correct claims management decisions within authority while applying the appropriate balance of service and risk management.
Actively and appropriately manage a portfolio of new and existing claims in accordance with Swiss Res claims philosophy, the Treaty, policy terms and agreed service standards
Support our local Claims Expert in being a valuable contact person for the Claims Offices of designated clients and have meaningful interactions and discussions with our clients.
Perform claims audits and deep dives to review the clients' management of claims portfolios, taking opportunities to make a positive impact
Support the development and implementation of BM Solutions in EMEA and especially in Israel
Build a strong partnership with client Claims Managers and L&H colleagues
Build a deep understanding of the client that allows us to align our claims interests and goals with those of the client.
Work closely with internal stakeholders like Client Markets, Underwriting, Actuarial, and the wider Claims community, to share claims trends, analyze and interpret data and suggest appropriate interventions to improve the portfolio experience.
Support the business unit in tendering for new business, innovative product development, Solutions and in promoting Swiss Re's claims profile and expertise.
Requirements:
Formal qualification or study in either business, financial services, law or medical discipline;
At least 5 years' experience in direct insurance or reinsurance claims management in life insurance, long term care and disability products;
Deep understanding of the Israeli insurance market
Significant awareness of market and portfolio dynamics, including the ability to anticipate and mitigate potential risks and opportunities
Client relationship management experience and soft skills to carry out these responsibilities;
Excellent analytical capabilities to conclude and deliver messages from data
Excellent presentation skills
Willingness to take accountability for leading and driving tasks and projects, combined with the ability to collaborate and support colleagues and the wider team
You are fluent in Hebrew and have a very good knowledge of English; other European languages are of advantage
If you consider yourself an innovative and agile person, with commercial mindset, we are excited to meet you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, including gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.
Swiss Re offers modern work models and attractive work places that allow all employees to adapt to changing work preferenc#ENGL