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We are seeking a talented Fraud Analyst, a team player with strong analytical skills and a can-do positive attitude, to work as part of the Global Payments and Fraud team.
In your role, you will actively prevent fraud and fight fraudulent attempts to use our platforms, you will analyze fraudulent behaviors, fight chargebacks, implement and optimize fraud rules, and other initiatives to maintain successful fraud mitigation.
This is a temporary position to cover for maternity leave.
Responsibilities:
Analyze users, rides, and payments data to find fraud patterns and anomalies.
Chargebacks management.
Create, review performance and edit anti-fraud rules.
Serve as a focal point for all fraud and payments reporting and analysis matters.
Keep, enhance and be accountable for anti-fraud and payments KPIs.
Suggest and implement new measures to counter fraud: tools, rules, procedures, fraud rings detection, analysis, etc.
Work closely with the global HO fraud and transaction monitoring team.
Work in collaboration with other departments and units to solve fraud, and payments service concerns for the best outcome.

We are looking for an ambitious Business Analyst who is passionate about strategy and operations in the tech space. The Business Analyst will support our business strategy and data-driven decision-making in the core market. Proactively guide business growth and supply monetization, quality, and marketplace efficiency using data analytics and business acumen
Core mission:
To drive our business growth and operational excellence in the core market by leveraging data-driven insights and strategic thinking. This involves optimizing marketplace performance, developing monetization strategies, providing market intelligence, and collaborating with cross-functional teams to implement impactful solutions. The Business Analyst will be a key contributor to data-informed decision-making, ensuring our competitive edge and sustainable success within the dynamic tech landscape.
This is replacement position for 6-8 months
Responsibilities:
Identify and solve business problems using analytical skills and business judgment
Monetization plan by change and maximizing market behavior
Optimize the marketplace for optimal performance and growth
Lead strategic projects with senior management and internal units to improve operations
Pricing structures, products, and more
Set driver acquisition targets for the Supply and operations teams
Provide local market intelligence: together with the Tech team, research tools and methods used by competitors
Enable data-driven decision-making and business performance tracking
Support daily operations with data and business insights.

As a Customer Success Business Analyst, you will serve as a bridge between business stakeholders and technology teams, helping to translate business needs into technical solutions and play a key role in helping leadership to make data-driven decisions. You will analyze processes, deep dive into our entire customer success domain (Upsells, Downsells, Uplift, Downlift and Churn), gather requirements, and contribute to the development of strategies and solutions that improve operational efficiency and drive business growth.
What will you do?
Collaborate with business stakeholders to understand their objectives and requirements.
Develop and maintain dashboards to monitor CS KPIs and performance (individual/department level).
Prepare executive summaries and presentations to communicate findings and recommendations to CS management
Assist in analyzing productivity, looking at measures like attainment, NDR, GDR, renewal rate and many more to help our CS team reach their goals
Analyze data to identify trends, patterns, and insights that can inform decision-making.
Create detailed documentation of business requirements, processes, and workflows.
Communicate insights effectively to stakeholders using data visualization tools.
Provide regular updates on project status and issue resolution.
Maintain effective communication with business stakeholders and project teams.
Collaborate with cross-functional teams to identify and implement process improvements.

As a Pricing Operations Analyst, you'll play a crucial role as we are shaping the future of networking, collaborating with various teams and contributing to the success of ground breaking projects.
Pricing Support Expertise: Provide comprehensive pricing support, requiring an end-to-end understanding of pricing procedures, margins, products, and information systems.
Your role will involve acquiring in-depth knowledge and historical context, ensuring a broad approach to pricing strategies. Cross-Functional Collaboration is Key: Actively participate in multi-functional teams, bringing your pricing expertise to the table. Work closely with sales administrators, marketing, product managers, and customer project managers to provide pricing support for order management.
data Precision: Ensure the accuracy and precision of all pricing-related tasks. Your meticulous attention to detail and love for numbers will be vital to maintaining data integrity.