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We are an international fintech company developing advanced platforms for managing and optimizing financial and technological processes. Our environment is fast-paced, data -driven, and collaborative - where innovation, automation, and precision go hand in hand. Responsibilities data Analysis & Customer Journey Optimization
* Analyze the end-to-end client journey and usage patterns to uncover insights that improve experience, performance, and conversion.
* Identify bottlenecks, trends, and opportunities to enhance efficiency, engagement, and retention.
* Build and maintain dashboards, reports, and KPIs to support data -driven decision-making across teams.
* Work extensively with Mixpanel, Google Analytics, SQL, Excel, HubSpot, Google Sheets, and other BI systems.
* Leverage Mixpanel and GA to track user behavior, conversion funnels, and retention trends, turning raw data into actionable strategies.
* Collaborate with cross-functional teams Product, Marketing, Tech, and Compliance - to align journey insights with strategic initiatives. Marketing Automation & Customer Engagement Design, implement, and optimize Marketing Automation flows and lifecycle campaign s that drive engagement and retention.
* Work with CRM tools (such as HubSpot, ActiveCampaign, salesforce, or similar) to build personalized and data -driven communication strategies.
* Develop and execute onboarding, reactivation, and nurture campaigns that close the loop between marketing and customer experience.
* Translate behavioral data into targeted, automated messaging that strengthens customer relationships and loyalty. Project Management & system Implementation
* Lead and coordinate cross-departmental projects involving product, marketing, tech, and business stakeholders.
* Implement and manage systems such as data Analytics, CRM, and Marketing Automation platforms Optimize internal workflows and operational processes based on analytical findings.

**This is a hybrid position from our NYC offices** Welcome to Chargeflow Welcome to Chargeflow, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud. Who We're Looking For - The Dream Maker We’re expanding our marketing team to help Chargeflow define and lead the chargeback automation category. We’re looking for a Senior Marketing Manager to join us. Reporting directly to the VP of Marketing, you’ll own a strategic mix of planning, execution, and analysis across campaigns and programs. Your primary outcomes will be building engagement with CX, Ops, and Finance leaders at eCommerce brands, strengthening relationships across our ecosystem, and ultimately driving conversions that accelerate Chargeflow’s growth. Your Arena - Know your impact ??
* Plan, design, and execute direct marketing campaigns that create awareness, build trust, and generate pipeline. (emphasis on building our targeting email campaigns to target segments).
* Own assigned market segments — identify target accounts and key personas, then craft tailored messaging and campaigns to break into those segments effectively.
* Utilize account-based marketing (ABM) techniques to create personalized campaigns at scale for high-value target accounts.
* Coordinate with internal teams (sales, content, design, product marketing, and CS) to develop assets that drive engagement and conversion. Demand Creation
* Develop and implement strategies to create awareness and interest using direct marketing channels, specializing in targeted outbound including email marketing
* Partner with Sales to align campaigns with account-based outreach and ensure well-orchestrated plays to key accounts.
* Expand selectively and experiment with additional direct channels (e.g., direct mail, targeted webinars, etc.) Strategy Development
* Own scalable playbooks for each segment (ICP, data sources, talk tracks, offers, success criteria) and iterate weekly.
* Support development of a comprehensive direct marketing strategy aligned with growth goals, sales targets, and product positioning.
* Create messaging and value propositions that resonate with CX, Ops, and Finance leaders, addressing pain points such as chargeback prevention, operational efficiency, and revenue protection.
* Design multi-channel campaigns with email at the core, layering in other direct channels as experiments to increase impact. Data Analysis & Reporting
* Track, analyze, and report on campaign performance (deliverability, open rates, CTRs, conversions, ROI).
* Measure performance at the segment level, using insights to refine targeting, messaging, and campaign mix for each audience.
* Use insights to refine targeting, messaging, and overall channel mix.
* Provide dashboards and recurring reports to GTM leadership showcasing email’s impact on pipeline and revenue. Budget Management
* Develop and manage the budget for email and direct marketing programs, allocating resources to maximize ROI.
* Adjust investment based on performance data and emerging opportunities. Compliance & Best Practices
* Maintain strong deliverability standards and adhere to privacy regulations (GDPR, CCPA, etc.).

About us:
Founded in 2014, we are a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to todays fast-evolving hybrid work environment. we are considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, we have over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more.
Why youll love working with us?
We are a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. Youll work with some of the best people in the industry, who love what they do. Youll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as our employee, youll be presented with long term career opportunities, globally.
About the position Are you passionate about the intersection of marketing, data, and technology? We are looking for a Marketing & data Operations Manager to drive the backbone of our marketing engine, ensuring our tools, systems, and data work seamlessly to fuel growth. In this role, you will connect the dots between strategy and execution, transforming data into actionable insights and building scalable automation that empowers our global marketing efforts. If you thrive in fast-paced, dynamic environments and love solving complex problems with elegant technical solutions, we would love to meet you. You will own and optimize our marketing technology stack, automation processes, and data infrastructure, managing a variety of marketing and analytics systems, building integrations, and translating complex data into insights that drive performance and growth. The ideal candidate is technically fluent, highly analytical, and a natural problem solver who can quickly understand new tools, connect systems, and ensure data flows seamlessly across our global marketing ecosystem. This role is versatile and requires the ability to adapt, context switch, and handle multiple processes and priorities simultaneously. Key Responsibilities:
* Own and optimize marketing technology platforms, including HubSpot, salesforce, GA4, GTM, Zapier, WordPress, and Looker, ensuring all systems are configured and utilized effectively to support campaigns, prospect acquisition, and customer engagement.
* Develop and maintain integrations between marketing tools, CRM, and analytics systems to streamline workflows, enhance visibility, and improve data accuracy.
* Manage and govern marketing data, ensuring consistency, integrity, accessibility, and compliance across all systems.
* Design and maintain dashboards and reports that provide full-funnel visibility from lead generation through revenue, enabling clear, data -driven decisions across marketing and sales.
* Analyze funnel performance to identify conversion bottlenecks, efficiency opportunities, and optimization strategies across the customer journey.
* Implement data hygiene and compliance processes, maintaining alignment with GDPR, CCPA.

our company's award-winning CPQ and Revenue Platform offers the most complete and connected revenue workflow for sales organizations. We are seeking an experienced, energetic, and methodical professional to join our industry-leading Marketing team. We are seeking a strategic and data -driven Head of Marketing Operations to lead the team and be responsible for optimizing, scaling, and tracking the performance of our marketing engine.This is a high-impact leadership role responsible for ensuring that our marketing systems, data, and processes operate at peak efficiency. Youll oversee the marketing tech stack (especially HubSpot, salesforce & Monday.com) and ensure its fully leveraged to drive demand, optimize performance, and align with GTM goals. Your work will directly shape how campaigns are executed, how attribution is measured, and how insights fuel revenue growth. Responsibilities Strategic Leadership
* Build, lead, and scale the marketing operations function to support revenue growth.
* Partner with Marketing, Sales, and RevOps to ensure seamless handoffs, accurate reporting, and shared KPIs.
* Define, track, and report on key metrics (CAC, MQL-to-SQL conversion, campaign ROI).
* Balance multiple priorities and functions simultaneously, while delivering under pressure in a fast-paced environment. Systems & Automation
* Own and manage the marketing tech stack (HubSpot, salesforce, Monday.com, Optimizely, Factors.ai
* Design, implement, and optimize HubSpot workflows to automate and scale lead management, nurturing, and campaign execution.
* Serve as a salesforce professional, ensuring accurate data, reporting, and integration across GTM systems.
* Enhance Marketing Automation, lead scoring, nurturing workflows, and data synchronization.
* Support and optimize email marketing programs, ensuring scalability, performance, and alignment with demand-gen and ABM strategies. Analytics & Reporting
* Develop and maintain dashboards and reporting frameworks for campaign performance, funnel health, and marketing-sourced pipeline.
* Manage attribution modeling efforts to identify high-impact initiatives.
* Ensure data quality, integrity, and usability across all marketing systems. Process Optimization & Project Management
* Standardize and streamline campaign execution processes for efficiency and scalability.
* Continuously refine internal workflows to maximize productivity and minimize friction.
* Lead project management initiatives, ensuring on-time and successful delivery of cross-functional marketing programs.
* Act as a change agent for operational excellence and cross-functional alignment.

We're looking for a creative and proactive Growth Marketing Manager. In this role, you will own our video content strategy and execution, with a focus on growing our presence across YouTube, LinkedIn, and X. This is an ideal role for someone who combines creative thinking with technical understanding and can independently manage the entire video production process.
WHAT YOULL DO
Develop and execute a video content strategy to grow our company's presence on YouTube, YouTube Shorts, LinkedIn, and X.
Conceptualize and create original video content from scratch, taking full ownership from ideation to final delivery.
Write scripts, storyboard, coordinate production, and work with editors to produce high-quality videos.
Coordinate with external production companies for higher-production-value initiatives
Repurpose webinar content into shorter, engaging clips for social platforms.
Collaborate with cross-functional teams, including Research, Sales Enablement, and Product Marketing to create educational and explainer videos that showcase cloud vulnerabilities, product features, and quarterly updates.
Create entertaining and educational content including training videos, explainers, and humor-based campaigns.
Track performance metrics and continuously optimize content strategy based on audience engagement.

Were looking for a Lifecycle Marketing Manager to own and scale our retention engine: building journeys, automations, and campaigns that make customers fall in love with us again and again. If you love pairing data with creativity to turn one-time shoppers into loyal fans, this role is for you.

Responsibilities
Own Retention KPIs: Drive repeat purchase, LTV, and engagement across email and SMS.
Build Smarter Flows: Create automated journeys that anticipate customer needs: from onboarding and replenishment to cross-sell, upsell, and winback.
Test & Optimize Relentlessly: Run A/B tests on subject lines, offers, design, and timing to maximize performance.
Segment & Personalize: Use data to deliver the right message at the right moment, making every interaction feel tailor-made.
Spot Growth Opportunities: Partner with product and merchandising teams to launch lifecycle-driven promotions and bundles that boost AOV and repeat purchase.
Be the Customer Champion: Map the customer journey, identify drop-offs, and build strategies that bring people back.

We are seeking a Lifecycle Marketing Specialist to drive customer engagement, retention, and revenue growth across our owned channels. This role will focus on email, SMS, and on-site messaging (pop-ups) to create personalized, data-driven campaigns that enhance the customer journey from first touch to repeat purchase.

The ideal candidate is both creative and analytical someone who understands how to craft compelling content, but also how to test, measure, and optimize for performance.

Responsibilities
Own Campaign Execution: Plan, build, and deploy email newsletters, automated flows (welcome, abandoned cart, post-purchase, win-back, reactivation), SMS campaigns, and site pop-ups.

Customer Journey Management: Map and optimize lifecycle touchpoints to maximize engagement, repeat purchases, and long-term customer value.

Segmentation & Personalization: Leverage customer data to create targeted segments and deliver relevant, personalized messages.

Performance Optimization: Run A/B tests on subject lines, creative, copy, and send times to improve KPIs such as open rate, CTR, conversion rate, and unsubscribe rate.

Cross-Channel Alignment: Work with marketing, product, and merchandising teams to align lifecycle campaigns with promotions, launches, and seasonal campaigns.

Analytics & Reporting: Track and report on lifecycle KPIs, providing insights and recommendations for continuous improvement.

Compliance & Deliverability: Ensure all campaigns follow GDPR, CAN-SPAM, and TCPA guidelines, and maintain high deliverability standards.

Were seeking someone passionate, hands-on, and experienced in performance-driven creative strategy for paid social platforms.

This role is ideal for someone with a background in creative marketing, eCommerce, or digital-native brandswhos excited about creative automation, testing, and scaling campaigns across channels.

Responsibilities
Develop high-performing, direct response creatives for paid social campaigns (Meta, TikTok, YouTube).
Work closely with designers, editors, and writers to deliver engaging visuals and compelling copy.
Lead the end-to-end process: from creative concept to execution, iteration, and performance analysis.
Experiment, test, and implement new formats, angles, and creative strategies.
Collaborate cross-functionally to optimize campaign performance using data insights.
Build scalable, automated creative systems with performance top of mind.
Stay on top of AI tools, platform trends, and audience behavior to keep our creative edge sharp.

We're looking for a creative Content Marketing Manager to join our team and help shape our story. You'll be the creative force behind our content engine, creating a wide variety of assets that fuel our growth across all marketing funnels and channels.

As a Content Marketing Manager at our company, you will:
Own end-to-end content creation process, from ideation to execution, for written and visual marketing assets, including videos, emails, social media, ads, and lead magnets.
Develop and execute content to support product-led and partner-led growth motions.
Champion the creation and use of AI tools to streamline content creation, optimize processes, and uncover new opportunities.
Own the execution of our content calendar across all owned and earned media channels.
Collaborate with design and product teams to produce compelling content that resonates with our target audience.

Were seeking a strategic VP of Marketing to lead our companys growth and brand evolution. In this high-impact role, youll be an essential key member of our companys executive leadership team, contributing to company-wide strategy and decision-making.
Responsibilities
Lead, mentor, and scale an in-house marketing team, including specialists in digital, brand, content, marketing automation, and social media
Build and execute the annual marketing plan, ensuring alignment with business objectives and achievement of defined goals
Define and track KPIs (ROAS, CAC, LTV, etc.) to drive measurable business impact
Manage and optimize paid media and digital campaigns across platforms such as Google, Meta, and TikTok etc.
Direct relationships with external partners, including creative agencies, media buyers, PR firms, influencers, and production vendors
Oversee lifecycle marketing, including automation, segmentation, and personalized, event-driven campaigns in collaboration with Data and Product teams
Drive social media strategy and community engagementresponding to trends, managing influencers, and own our companys visual identity and tone of voice across social platforms.
Oversee marketing initiatives related to subscriptions, loyalty programs, and customer value growth
Partner with internal teams (Sales, Product, Tech, Finance) to ensure effective execution and delivery across initiatives.

About the Marketing team
At our company, Marketing is all about getting the right message to the right people. We create campaigns that grab attention, tell great stories, and drive real growthwhether its for SMBs, mid-market, or enterprise customers. We work closely with other teams to make sure our brand stands out and our product reaches the people who need it most. If you love mixing creativity with strategy and making an impact, youll fit right in.
On your day to day
Youll own and optimize the entire user journey, turning visitors into loyal customers through personalized website experiences, email campaigns, and onboarding flows. Leading our CRM and website personalization strategy, youll ensure every user gets the right message at the right time. With A/B testing and creative experimentation, youll refine what workswhile collaborating closely with product, design, and sales to create seamless, engaging experiences.

We are looking for a Virtual Event Specialist to lead the planning, execution, and optimization of webinars and virtual events that drive engagement and lead generation for our companys industry-leading solutions. If you thrive in a fast-paced environment and enjoy making a measurable impact through digital events, we are the place for you.
As a Virtual Event Specialist at our company you will:
Plan, coordinate, and execute virtual events for the EMEA region, from planning through live execution and follow-up.
Build and manage EMEA webinars, including promotional activities, budget management, and more, to maximize registrations and attendance.
Manage multi-channel promotional campaigns (email marketing, social media, paid media, etc.), including invitations, reminders, confirmations, post-event follow-ups, and nurturing campaigns to drive registrations, MQLs, SQLs, and contributions to sales pipeline.
Work hands-on in webinar platforms (BigMarker, Zoom), including setup, troubleshooting, and live event management.
Work and manage external agencies and 3rd-party webinar vendors to run joint webinars and on-demand webinar projects.
Collaborate cross-functionally with content writers, solution engineers, PPC managers, designers, marketing automation, sales, and project managers to deliver impactful webinar campaigns.
Coordinate with speakers on content, rehearsals, technical readiness, and live delivery.
Analyze performance data and continuously optimize webinars for audience engagement, attendance growth, lead generation, and contribution to pipeline.