לוח משרות דרושים הייטק מחשבים ורשתות משרה חלקית

As an IT helpdesk Specialist in our IT team, you will be responsible for providing Technical Support and troubleshooting assistance to end-users. Your primary objective will be to ensure the smooth operation of computer systems, software applications, and hardware devices. By addressing technical issues promptly and delivering superior customer service, you will play a vital role in optimizing the productivity and efficiency of our employees.
What youll do: Provide helpdesk support for all our offices. Support and troubleshoot hardware and software issues. Install and configure hardware, software, and networks. Handle Onboarding / Off-boarding processes for employees. Manage and maintain IT inventory. Monitor all on-premises systems and troubleshoot issues. Administration and regular maintenance of Entra ID. Administration and regular maintenance of Microsoft Intune and Kandji MDM systems. Administration of Azure/AWS and o365 infrastructure. Maintain and support A/V conference systems for company meetings (Zoom, Teams)

A dynamic technology provider for the financial market is looking for a NOC representative to be part of a customer-facing team responsible for Technical Support and troubleshooting.
The NOC representative will be part of a team that is responsible for:
* Maintaining system integrity and identifying problems
* Working with various parties within the organization
* Part-time position, 24/7 shifts, flexibility in hours.

Required NOC - Student Position
As a Monitor Specialist, you will be responsible for:
Responding to events and various technical problems in real-time
Proactively identifying and mitigating potential issues before they become critical problems
Troubleshooting and investigating production issues in our services
Handling issues until resolution with Devops, DBA and R&D teams
Monitoring and liaising activities of the production environment, network, business transactions reports
Direct communication with worldwide partners.

Required Help Desk specialist
If youre looking to be part of a fast-growing company thats disrupting the payments industry by building transformative technology, then join our team and play a pivotal role in developing the future of fintech.
Responsibilities:
Supporting users in multi-region environments & worldwide teams.
Managing users and permissions of cloud based products.
Mastering, deploying and supporting the latest technologies.
Onboarding and offboarding process.
Managing computers and peripheral equipment.

Required Customer Support Specialist - Student Position
As a Tier 1 Customer Support you will be responsible for:
Be the first line of defense and escalation for any technical issues
Elegantly handle customer requests and maintain our SLA & customer satisfaction
Escalate and own issues internally and externally with service providers / partners
Extend our knowledge base
Work across departments (Engineering, DevOps, Prof Services, etc.) to resolve customers issues.

We are looking for a NOC Engineer to join our growing TechOPS team.
The position consists of 4 shifts a week on nights and weekends in our R&D Center in Petach Tikva.
This position provides a great opportunity to enter the high-tech world and relevant for for students and graduates of technical degree or equivalent experience.
Responsibilities include debugging complex technical issues, investigating logs, writing SQL queries and monitoring our services.

Were seeking ambitious students, with 3 semesters (not including summer semesters) left in their studies, who want to hit the ground running. This is a unique opportunity to jumpstart your career in high-tech at one of the most successful and thriving companies in Israel.
As a student, you are part of a team that is dedicated to effectively communicating with our clients. You are responsible for ensuring that they are utilizing the app in the best way possible and helping them solve day-to-day problems while enhancing customer satisfaction. During your day-to-day, you will take on client's calls, review incoming tickets and prioritize effectively to ensure clients get the very best service.
Moreover, you will be in touch with our product teams, R&D department, customer success department, and sales teams as we believe you can help us better understand our clients needs and improve the product as a result.

Responsibilities
You are the face of the company so you will need to quickly and effectively assess customers needs
You are a customer consultant regardless of industry or location and you should know their business inside and out
Deliver a fast response while maintaining high customer satisfaction
Provide live feedback to the customer success team
Gather data and information from our clients to improve the product

We are looking for a skilled senior DevOps Engineer to join our Cloud Infrastructure team.

In this role, you'll be at the forefront of developing our platform engineering frameworks used by development teams.

Youll develop our platform engineering solutions, which enable our product teams to move (crazy) fast. Youll work on developing our Infrastructure as Code, maintain all Cloud environments from Dev to Production, enhance Observability, and proactively drive our infrastructure to remain at the forefront of technology.

We are a fast-moving company that encourages and values innovators, deep-divers, and out-of-the-box thinkers.

In this role youll:

Develop Infrastructure as code using Pulumi and the kubernetes operators framework.

Work on maintaining and enhancing multiple kubernetes cluster across multiple development stages.

Maintain and enhance our development environment solutions.

Maintain and enhance our monitoring and observability.

Implement new infrastructure features for cutting-edge products to the latest industry standards.

Provide guidance, tools, and support for dev teams on infrastructure-related issues.

Participate in incident management, including root cause analysis and post-mortem reviews.

Participate in on-call rotation for production support.

We are looking for a skilled DevOps Engineer to join our Cloud Infrastructure team.

In this role, you'll be at the forefront of developing our platform engineering frameworks used by development teams.

Youll develop our platform engineering solutions, which enable our product teams to move (crazy) fast. Youll work on developing our Infrastructure as Code, maintain all Cloud environments from Dev to Production, enhance Observability, and proactively drive our infrastructure to remain at the forefront of technology.

We are a fast-moving company that encourages and values innovators, deep-divers, and out-of-the-box thinkers.

In this role youll:

Develop Infrastructure as code using Pulumi and the kubernetes operators framework.

Work on maintaining and enhancing multiple kubernetes cluster across multiple development stages.

Maintain and enhance our development environment solutions.

Maintain and enhance our monitoring and observability.

Implement new infrastructure features for cutting-edge products to the latest industry standards.

Provide guidance, tools, and support for dev teams on infrastructure-related issues.

Participate in incident management, including root cause analysis and post-mortem reviews.

Participate in on-call rotation for production support.