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As a Support Specialist you will be responsible for providing global first-class service to customers of all permission levels via phone, chat, and email. The position requires the ability to work in shifts.

What will you do?
Support customers of all permission levels via multiple support channels live chat, e-mails, and phone calls.
Work on a few platforms simultaneously with constant internal communication.
Become a platform expert learn the ins and outs of our platform capabilities to guide customers on how to things.
Provide step-by-step tutorials to customers verbally and/or in writing.
Escalate technical issues to our solutions team.
Identify trends and escalate to your manager.

· Assist in the design and development of electronic boards and sub-systems · Building and Integrating Prototypes, calibrate and test them o Verify that the related documentation is correct and adequate- in case this documentation was provided o Assist in writing such documentation – in case of prototypes · Support verification and integration processes of electrical Circuits/sub-systems · Collaborate with multidisciplinary engineering teams o Participate in testing activities, analyze results, and document findings

Required Operation Shift Manager
Youll work in an exciting environment alongside some of the most innovative people in the industry, using cutting-edge tools and technologies.
You have the opportunity to directly influence the products and solutions used by our clients worldwide, including sports giants such as the NBA, Bundesliga, LaLiga, ESPN and thats just the beginning of what we have to offer! Join us and be a part of the best tech team as we Fuel The Fandom.
What youll do:
Provide comprehensive information and operational support regarding the products and services offered by the company.
Work closely with different departments to solve operational and technical issues.

We are looking for a Mobile QA Engineer (Student).
Job Description:
Coordinate with development teams to fix bugs and improve usability
Help analyze and solve complicated support tickets and production incidents
Manage and execute manual tests.
Keep up with the pace of a high-speed development process, and execute and adjust your test plans accordingly.
Measure and monitor production quality and push the development teams to fix the prioritized bugs.
Think like a Wix mobile user and ensure all scenarios are covered, manually and automatically.
This is a part-time student position, and youll be expected to work at least 3 days a week, 80 hours a month. Were flexible during exam periods.

Were looking for talented students pursuing a degree in Computer Science or related fields, who are passionate about supercharging their software engineering skills. Our scale is unparalleled: our systems process 8+ million requests per second and 250+ TB of data per day! If youre looking to get real-world experience solving unique technical challenges at massive scale, and doing so with an amazing team by your side, weve got you covered.
What can you expect?
Become a part of a small and independent team of experienced engineers.
End-to-end ownership of a specific research project and performing individual research (under the mentorship of our experienced data scientists).
Dont just write code - solve real problems! Collaborate with product managers, engineers and others from the earliest stages of your project to create real impact.
Working closely with our data scientists and software engineers to epand and enhance our data pipelines and infrastructure.
Gain experience with the most widely used, industry-standard tech: languages you might end up using include Golang, Java, Python, Javascript and more, depending on your project and the team you will join.
Learn modern software development practices: code reviews, technical specs, design reviews, postmortems, automated testing and more
Deploy your code to thousands of production servers several times a day with a single click through our state-of-the-art continuous integration tooling!
Grow your skills & share your learnings with others through internal tech talks and knowledge sharing sessions!