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Were looking for a highly organized and motivated technical content writer to join our Support team.
With your finger always on the pulse, youll quickly become an expert on all of our features. Your days will be spent learning about new features, collaborating with team members, and writing, writing, writing!
To succeed in this job, you must be inquisitive, a go-getter, and love to help people.
Only applicants with a writing portfolio will be considered
Responsibilities
Work with Product Managers, QA Engineers, and the Localization team to research, write, and publish new Support articles
Use a variety of tools to improve and update current Support articles
Collaborate with team leads to create internal Support material, including editing Support processes, writing auto-responses, and developing training materials
Show initiative and find ways to improve current processes.

Were looking for a highly experienced senior Backend Developer to join our team!
So, If you are curious to work with a large scale of data in real-time, committed to translating insights into action, want new challenges daily and impact the lives of millions of users globally, this role is for you!
Responsibilities
Planning, designing, developing, and maintaining high-availability backend applications that can be high-volume and low-latency
Define application objectives and functionality
Ensure application designs conform to business goals
Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review
Work in a highly motivated team, closely with product and Architecture teams on large mission-critical systems.

We are looking for a highly skilled Senior Data Analyst with strong technical expertise and a passion for analyzing and optimizing mobile app performance. The ideal candidate will have extensive experience in data analysis, A/B testing, and working with causality models to drive actionable insights.
If youre passionate about the data analysis, and driving business growth through insights, wed love to hear from you!
Responsibilities
Identify improvement areas through data analysis, aligned with the companys strategic vision and goals.
Collaborate with cross-functional teams to translate data findings into business strategies.
Define, conduct and analyze A/B tests to evaluate the effectiveness of different product initiatives.
Developing and monitor dashboards and reports that provide visibility into platform health, user behavior, and key usage trends for stakeholders.

Required Mobile QA Engineer
Description
As a Mobile QA, you will be responsible for testing our client and chat extensions for iOS and Android platforms. We offer many interesting and challenging tasks that will allow you to extend your technical abilities delivering the product of the highest quality to our users. The ideal candidate is interested in improving our users experience and wants to make a positive impact in the team.
Responsibilities
Develop manual test scenarios and test suites.
Maintain test documentation
Validate new functionality and ensure the flawless testing process
Create and maintain test documentation including test cases, checklists, test plans
Work with the product owner to ensure requirements are captured correctly; work with the development team to analyze and resolve defects
Report over the manual testing results and possible risks
Support the full cycle of defect tracking & management
Functional API testing
Collaborate with development teams and quality engineering team to identify and prioritize opportunities for automation.

We are now hiring our first Prompt Engineer to join the Product team and lead the development of GenAI-powered experiences. Youll work across multiple product lines to design and implement production-grade prompt architectures, embed AI agents into the user journey, and scale experimentation with cutting-edge LLM tools.

Product Team Member Prompt Engineer

This role blends hands-on AI development with product integration strategy. Youll collaborate with product managers and engineers to design, evaluate, and iterate on generative AI solutions including multi-step prompt chains, agent workflows, and LLM selection frameworks. Your work will shape how personalization evolves across the platform.

All About the Role

Design and refine prompt architectures (e.g., few-shot, chain-of-thought, tool use) that drive our LLM-powered features

Select and evaluate models, frameworks, and orchestration tools (e.g., OpenAI, Claude, LangChain, RAG)

Collaborate with engineers to implement scalable agent-based workflows and integrate GenAI into the product

Partner with Product Managers to define user-facing use cases and influence product direction with AI capabilities

Develop internal tooling and evaluation frameworks to test prompt quality, model behavior, and UX alignment

Act as a thought leader on prompt best practices, model safety, and responsible AI design across product squads

Senior Big Data Developer with strong OOP capabilities, a deep understanding of distributed systems and the ability to deliver in a technically diverse and fast-paced environment.
Role:
- Design, code, and maintain Big Data solutions - both batch and stream processing
- Be fully responsible for the products lifecycle - from design and development to deployment
- Bring a strong opinion to the table and be proactively involved with product planning
- Work in teams and collaborate with others
- Improve application performance
- Troubleshoot and resolve data issues

we are seeking a proactive and strategic Engineering Tech Ops leader to steer the implementation, integration, and continuous improvement of tools and technologies that enhance engineering productivity and collaboration. While primarily supporting the Engineering organization, this role also supports the broader Dynamic Yield organization. The role reports to the VP of Engineering Operations.

Role
● Manage, analyze and implement Engineering tools and technologies that enhance productivity and collaboration
○ Collaborate with Engineering teams to evaluate and define Engineering workflows and required tools
○ Participate in AI pilots and lead Engineering-wide rollouts of successful solutions
○ Conduct gap analyses to assess and recommend optimal technology solutions
○ Educate Engineering teams on approved technologies and best practices
● Lead strategic cross-Engineering initiatives
○ Oversee key technology integration projects
○ Define and manage knowledge-sharing frameworks (e.g. SharePoint groups, distribution Lists, Slack channels)
○ Drive cost management analysis and tools for product development
○ Support Engineering and Operations strategy through special projects and ad-hoc initiatives
● Drive continuous improvement in Engineering practices and procedures
○ Ensure compliance with relevant standards, policies and best practices
■ Support the technology approval process for current and future tools
■ Identify and support non-engineering tools that are not approved by
○ Build strong partnerships with tech and risks teams to support Engineering needs

lookout for an outstanding Senior Full Stack Developer who has a passion for design & technology, and a strong drive to get things done - the right way.

As part of our team, you'll play a key part in developing one of our core products, enabling customers to create powerful Journeys. You'll help them design and optimize multi-message campaigns, test communication strategies, and drive measurable results.

Role:

- Develop and maintain a microservices architecture using Node.js within a newly built infrastructure
- Take ownership of the technical design and implementation of new features
- Work across both backend and frontend, driving the development of features end-to-end

As a Backend Engineer, you will play a key role in building and maintaining the backend services that power our ML infrastructure, ensuring efficiency, scalability, and reliability.

Role & Responsibilities:
- Design, develop, and optimize backend services that support ML pipelines, APIs, and real-time decision-making systems.
- Architect and implement scalable and reliable data processing workflows, integrating ML models into production environments.
- Build and maintain infrastructure for efficient model deployment, monitoring, and versioning.
- Ensure high availability, performance, and security of backend services.
- Lead initiatives to improve system architecture, reduce technical debt, and enhance development processes.
- Stay up to date with the latest advancements in backend technologies, cloud computing, and distributed systems.

seeking a Site Reliability Engineer who excels at bridging the gap between infrastructure and development. In this role, you will work closely with engineering teams to ensure the reliability, scalability, and performance of our systems. A strong emphasis will be placed on observability - designing and implementing effective monitoring, logging, tracing and alerting solutions to provide deep visibility into system behavior. You should be comfortable collaborating with developers, presenting technical insights, and helping shape best practices. Your responsibilities will include incident management, automation and improvement of our observability solutions, and continuous performance tuning to ensure our platform can scale and evolve with our business needs.

Role:
Ensure production systems meet or exceed established SLAs and SLOs by actively maintaining and enhancing system performance and uptime.
Design and maintain end-to-end observability systemsincluding monitoring, logging, and distributed tracingto detect anomalies and enable proactive issue resolution.
Work closely with engineering teams to improve how their applications are monitored and alerted on. Help define meaningful alerts, reduce noise, and ensure developers are accountable for the operational health of their services.
Optimize application performance on Kubernetes through resource tuning, scaling strategies, and deep performance analysis.
* Provide guidance on reliability-first design, instrumenting code for observability, and using Grafana dashboards to drive decision-making and incident response.

As a Front End Developer you will have the unique opportunity to play a significant role by helping to build our web applications. We place great importance on our Front End developers having a wide range of skills, a well-rounded development background, and genuine interest in areas beyond the common Front End tasks.
Role:
* Build a highly complex web application based on React
* Ownership of technical design of new features
* Lead feature development and turn beautiful mockups into rich, fully functional interfaces
* Stay updated and lead technological advances related to user experience

The Data Science team company and a global leader in digital personalization, is seeking a forward-thinking Data Scientist to help redefine customer experiences through data-driven innovation. This is a unique opportunity to join a passionate team committed to pushing the boundaries of AI, personalization, and customer intelligence. The ideal candidate is analytical, creative, and deeply curioussomeone who thrives in a culture of experimentation and is excited to explore the potential of generative AI and large language models (LLMs) to solve real-world challenges.
Role
In this dynamic role, you will:
Partner with Product, Engineering, and Customer Success teams to identify opportunities where data science can drive meaningful impact.
Design, develop, and deploy models that optimize user experiences and business performance, especially in the context of personalization and recommendation systems.
Leverage LLMs and generative AI to conceptualize and prototype cutting-edge solutions in personalization and customer engagement.
Transform business problems into data science projects, ensuring measurable impact and alignment with product goals.
Present findings, strategic insights, and innovative ideas clearly to both technical and non-technical stakeholders.
Promote a culture of innovation, sharing new technologies, tools, and methodologies with the broader team.
Monitor, evaluate, and improve model performance across various production environments.

As a Front End Developer you will have the unique opportunity to play a significant role by helping to build our web applications. We place great importance on our Front End developers having a wide range of skills, a well-rounded development background, and genuine interest in areas beyond the common Front End tasks.
Role:
* Build a highly complex web application based on React
* Ownership of technical design of new features
* Lead feature development and turn beautiful mockups into rich, fully functional interfaces
* Stay updated and lead technological advances related to user experience

We are seeking an experienced Backend Tech Lead to join our recommendations group. As a Tech Lead, you will be instrumental in shaping the technical direction and architecture of our backend systems. You will leverage your deep expertise in backend technologies to design, build and scale backend services while guiding a group of engineers toward delivering robust, high-performance solutions. This role offers the opportunity to collaborate with cross-functional teams and contribute to projects that impact the entire organization. If you're a leader with a passion for backend development, we would love to have you on board!

Role

As a Backend Tech Lead, your responsibilities will include:
Mentoring and guiding backend engineers to ensure high-quality code and effective development processes.
System design and architecture: Designing scalable, efficient, and secure backend systems, including APIs and data storage solutions, using technologies like Python, MySQL, Redis and Elasticsearch.
Tech stack evolution: Driving improvements in backend technologies, frameworks and development practices.
Cross-functional collaboration: Working closely with product managers, frontend teams and other stakeholders to ensure backend services meet business requirements and technical specifications.
Performance and scalability: Ensuring that our backend services are highly available, scalable and optimized for performance.
Cloud infrastructure: Overseeing cloud services and ensuring backend systems are seamlessly integrated with cloud platforms.
Code quality and best practices: Writing and maintaining clean, maintainable and well-documented code, while fostering a culture of code reviews, continuous improvement and adherence to best practices.
Technical leadership: Owning the technical direction of backend systems, making key architectural decisions and promoting industry best practices within the group.