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Were looking for a data obsessed professional eager to extract insights from data to create more value for us and our customers.
This position will include responsibilities for both our data integrity, and generating business and product insights based on data.
What youll be doing:
Financial Integrity: Ongoing responsibility to ensure data integrity across all systems.
Monitors: Develop monitors to ensure ongoing data integrity.
Data Visualization: Build insightful tools, dashboards, and complex reports.
Decision-Support: Be involved in key decision points and assist various teams in making thoughtful, data-driven decisions
Support Machine Learning Initiatives: Collaborate with our data science team to develop ML models and ensure the quality and reliability of data.
Strategy and Product Growth: Partner with product and business professionals to establish data-driven policies and strategies.

Required looking for a motivated Sales Development Specialist to join our team.
As an Inside Sales Specialist, you will play a key role in driving revenue growth by converting potential leads into loyal customers. Youll manage the entire sales process remotelyfrom initial contact to closing the deal and onboarding new customers. This is a great opportunity for someone with a passion for sales, strong communication skills, and the ability to build lasting relationships with customers. If youre ready to take on a dynamic sales role in a fast-paced environment, wed love to hear from you!
What youll be doing:
Engage with potential customers via phone, email, and online communication tools to follow up on inquiries and leads.
Build and maintain relationships with prospects, understanding their needs and offering tailored solutions.
Develop and deliver sales pitches that highlight the benefits of our services.
Guide customers through the sales process, from the initial conversation to closing the deal.
Assist in onboarding new customers, ensuring they have a smooth and positive experience with our platform.
Maintain accurate records of interactions, sales progress, and follow-up tasks using our CRM system.
Continuously refine your product knowledge to better assist prospects and customers.

We are looking for a talented Technical Support Specialist.
The Technical Support specialist is expected to be an expert of all our supported products, understand them in-depth and take ownership of issues raised by customers, as well as by internal teams. You will need to understand our integration and detect customer issues. You will research, resolve and provide technical solutions, and work closely with the R&D. You will solve product gaps through new integrations to increase usage and satisfaction, while improving our products through integrated solutions and ease of onboarding. You must be a curious, diligent, innovative, problem solver. A team player with a strong motivation to succeed.
What youll be doing:
Act as the technical expert to help our clients achieve their goals and leverage their existing partnerships collaborating with us.
Collaborate with product managers on building the business case and impact product roadmap for new integrations.
Work in conjunction with Customer Success and Partner Marketing to ensure client facing teams are best equipped to leverage new integrations.
Analyze clients requirements from technical and functional perspectives and fit solutions by having a deep understanding of our system and products capabilities.
Build, monitor, and execute joint integration project plans with clients.
Work closely with enterprise clients and provide end-to-end support during their onboarding process.
Support Sales and Account Management efforts (presales and post-sales) for our highly strategic merchants as a technical subject matter expert.
Own public-facing SDKs, APIs, integration guides, and support documents.
Initiate and take part in designing and improving processes, tools, features, and products.

We are looking for an experienced Technical Product Manager to drive the vision and development of data-centric solutions for our organization.
In this role, you will collaborate closely with Data Science, Engineering, and Business units, transforming complex data insights into strategic tools that enhance our operations. If you thrive on innovation and excel at translating technical details into actionable strategies for diverse teams, wed love to hear from you.
Responsibilities
Product Vision & Strategy:
Develop and implement a compelling product vision for data and machine learning solutions that align with company goals and address the needs of our various teams, delivering measurable value across the organization.
Cross-Functional Collaboration:
Partner with Data Science, Engineering, and Business units to design and build products that leverage big data and machine learning, tackling complex challenges and improving operational efficiency.
Requirements Gathering & Analysis:
Lead efforts to collect, analyze, and document requirements, ensuring that solutions are aligned with strategic objectives and informed by real-time data insights.
Lifecycle Management:
Oversee the complete product lifecyclefrom initial discovery to launchmanaging timelines, resources, and deliverables to ensure projects are completed on schedule and within scope.
Performance Optimization:
Track and evaluate product performance using key metrics, leveraging data-driven insights to refine processes and drive continuous improvement.
User Engagement:
Engage with end users to gather feedback, understand their evolving needs, and ensure high levels of satisfaction and adoption.
Stakeholder Communication:
Maintain clear and effective communication with all stakeholders, providing regular updates on progress, addressing challenges, and celebrating achievements throughout the product lifecycle.

We are looking for a passionate Senior Full-Stack Developer to join our small all-star team.
As part of your role, you will design the architecture, develop, and deploy a new consumer-facing product from the ground up, working across both frontend and backend to shape an innovative user experience. The product will ship to a large user base and involves building performant, AI-driven interfaces and backend systems that can scale.
This is an amazing opportunity to join a multi-disciplinary A-team while working in a fast-paced, data-oriented environment.
If you are experienced but still hungry to learn and impact- wed love to have you on our team!
What Youll Do:
Design, build, and maintain both frontend interfaces and backend services of a cutting-edge consumer-facing product, poised to compete at the highest level with the worlds leading tech companies.
Work closely with data scientists and developers to understand the business from top-to-bottom and identify new modules that could turbocharge company processes
Improve our user-facing modules and tackle diverse issues like solving worldwide caching and optimizing page performance
Work on features that bring real-time data, analytics, and machine learning directly into the product, shaping how users interact with AI-driven functionality at scale.
Technological superiority is what gives us our edge so youll work and be up to date with the latest tech and trends.

We are seeking a Senior Front End Engineer to join our innovative team as a Tech Lead.
In this role, you'll be an integral part of our Front End team, contributing your expertise to lead complex projects and enhance our frontend systems. You'll work closely with Product, Data Science, and Engineering teams, leveraging your technical skills to create impactful user interfaces. If you're passionate about pushing the boundaries of frontend development in the AdTech space and collaborating with talented engineers to solve challenging problems, this is the role for you.
What You'll Do:
Define and execute the frontend product vision, ensuring alignment with company goals and market needs.
Lead the development and lifecycle of frontend systems used company-wide and in creatives distributed to massive user bases.
Partner with cross-functional teams to integrate technology and user requirements seamlessly.
Analyze and document business and customer requirements for frontend solutions.
Oversee the entire frontend product lifecycle, from discovery to launch, managing timelines and resources.
Track and analyze frontend performance metrics to guide continuous improvement and optimization.
Foster a collaborative environment, encouraging innovation and knowledge sharing.
Stay updated with industry trends and implement creative solutions balancing technology and user experience.

Required Data Engineering Team Lead
As our Data Engineering Team Leader, you will manage a Data Engineering team that deals with real Big Data, and become the owner and gatekeeper of all data and data flows within the company. You will bring data ingenuity and technological excellence while gaining a deep business understanding.
This is an amazing opportunity to join a multi-disciplinary A-team while working in a fast-paced, modern cloud, data-oriented environment.
What Youll Do:
Lead and manage our data engineering team, guiding them to deliver exceptional results and fostering professional growth.
Implement robust, reliable and scalable data pipelines and data architecture.
Own and develop our DWH (Petabytes of data!).
Own the entire data development process, including business knowledge, methodology, quality assurance, and monitoring.
Collaborate with cross-functional teams to define, design, and ship new features.
Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Design and build solutions that optimize our technology products.
Develop tailor made solutions as part of our data pipelines.
Lead complex Big Data projects and build data platforms from scratch.
Drive continuous improvement initiatives to enhance team productivity and efficiency.
Work on a high-scale, real-time, real-world business-critical data stores and data endpoints.
Design data profiling to identify anomalies and maintain data integrity.
Work in a results-driven, high-paced, rewarding environment.

We are looking for experienced, creative and impact-oriented Algorithm Developers to join our team!

As an Algorithm Developer you will be responsible for building state of the art algorithms powering LLMs and agentic frameworks. You will be part of a multi-disciplinary team that also includes engineers and product professionals, all working together to bring our products to life.

You will take part in the full life cycle of our development process, deeply understand the problem we are solving, come up with algorithmic approaches for solving these problems, devise strategies for collecting necessary training data, train and evaluate large language models and other machine learning models and also be in charge of deploying these solutions in production.

Role and Responsibilities
Build the algorithms that power our various products
Develop production-grade solutions to challenging product-driven NLP tasks by combining language models, RL and classical ML/NLP.
Collaborate with product, sales and customer success teams to define success criteria and translate them into quantitative measures and objectives
Devise innovative strategies for collecting training and evaluation data
Train and evaluate models in realistic production scenarios
End-to-end ownership of the algorithmic components of our products, from design, through implementation and monitoring in production

Develop Large Language Models as part of our applied research projects and in support of Platform, including designing, implementing and training massive-scale deep language models
Implement, optimize, scale and test new cutting edge ideas and architectures
Perform large-scale evaluations and comparisons of trained models across a range of benchmarks, as well as adding support for new benchmarks

As a Sales Development Representative (SDR), your main goals are to collaborate with our different teams, mainly the Account Executive team, to open up important sales opportunities for Studio. It will also require more strategy than a standard pipeline development role. You will be tasked with mapping out accounts we want to sell into and creating strategic plans for opening discussions with them. Your performance will depend on the quality of the meetings and opportunities you will be able to secure according to targeted profile criteria .

Role and Responsibilities
Schedule introductory meetings through various channels, including outbound and inbound efforts, partner leads, events, conferences, and referrals.
Maintain proactive engagement with both new and existing leads across multiple platforms (LinkedIn, phone, email).
Research and learn about companies and individuals to identify opportunities and set up meetings with Account Executives.
Conduct in-depth conversations with senior tech & business executives of prospective customers.
Build and manage a well-organized target list while maintaining a high volume of prospecting activity.
Ensure exceptional organizational skills and CRM hygiene through consistent updates and keen attention to detail.

We are looking for a creative, agile and impact-oriented individual to join our Solutions team! This is a rare opportunity to be on the front line of the Generative AI revolution, as it transitions from research to massive adoption.

As a Solution Architect you will discover and implement solutions to client needs using our developer platform, AI21 Studio. This is a hands-on role requiring a strong technical background and excellent interpersonal skills. You will use your technical skills to become an expert on Large Language Models (LLMs) and develop best practices for applying them to real-world problems. Most of your time will be spent working on strategic accounts, collaborating closely with the clients technical and product functions as a trusted advisor. You will be in a unique position to drive business outcomes and impact AI21s product development roadmap with insights and ideas you bring back from the field.

Role and Responsibilities
Gain an in-depth understanding of client goals and constraints and translate them into technical specifications.
Design effective solutions that meet the customer needs utilizing AI21s rich toolkit of models and APIs.
Lead the technical development of POCs, working hands-on and orchestrating R&D efforts in other teams as needed.
Collaborate with the CSM and Sales Executive to drive successful sales processes, working together on accounts as an organic team.
Serve as the technical point of contact throughout the customer lifecycle, from onboarding (pilot and deployment) to production, providing technical expertise to support and expand existing clients use cases adoption.
Collect data, feedback and insights from your experience with clients to drive continuous improvement of our language models.
Identify challenges and opportunities and communicate them to product functions to guide roadmap decisions.

We are looking for a senior backend engineer who is truly cross functional possesses strong engineering foundations for developing highly performant services. The ideal candidate will have a deep understanding of algorithms and Python fundamentals, as well as an understanding of the capabilities and limitations of LLMs. They will be able to quickly collaborate with their product counterparts to iterate over new, cutting edge features and capabilities and get them to the hands of our users. Collaborating closely with product teams, they will quickly ideate, develop and deliver innovative features and capabilities to our users.

If you have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity to join our team and make a significant impact on the future of AI

Role and Responsibilities
Build the framework used to supercharge our algorithm teams to write scalable, performant algorithms
E2E ownership of production services, databases and infrastructure
Work in fast iteration loops with business/product managers to architect and deliver new products and capabilities
Drive the architectural design, including dependent services and service interactions (APIs & SDKs)
Apply judgment and experience to balance trade-offs between competing interests and optional solutions, considering profiling data to inform decisions on performance and resource utilization.
Help with coaching and mentoring team members, and maintaining high standards of software quality within the team.

We are looking to hire an experienced Product Manager to our deep-tech, developer-oriented B2B product group.

As a Lead Product Manager, you will own a significant part of our product offering, and be responsible for its development, delivery and roadmap, working closely with software engineers and algorithm developers, as well as product designers, data scientists and other key stakeholders across the company.

Role and Responsibilities
Understand user pains and needs, as well as complicated technology advancements, and design, develop and deliver transformative products that solve those pains.
Play a critical role in defining the product vision and roadmap for our developers-oriented, B2B product offering.
Work closely with peers across the R&D group, and specifically software engineers and algorithm developers, and lead joint efforts to fulfill our goals.
Be a subject matter expert, and work closely with stakeholders across the organization, including the business and marketing groups, to get our product to the market.

We're looking for a strong and experienced Sales Development Manager to lead our multi-location Pipeline Generation initiative, driving growth and success in the SMB sector. While managing both inbound and outbound pipelines, the future focus of the team is outbound sales; hence, vast experience in outbound sales is a must. We are looking for a proven ability to carry a quota and a willingness to work hands-on to develop and refine new sales processes and grow the team in the next few quarters.

So, what will you be doing all day?

Lead and manage teams of SDRs/ BDRs, both inbound and outbound, focused on generating and closing SMB sales in North America.

Develop, implement, and optimize outbound sales strategies and processes to meet and exceed revenue goals.

Collaborate with Business Development, Marketing, Ops, and Data team to provide high-quality leads to the team and optimize those leads on an ongoing basis

Take a hands-on approach in establishing and refining new processes, working closely with the team to ensure efficiency and effectiveness.

Foster a quota-carrying culture, ensuring team members are motivated to meet their targets.

Step in to close new business opportunities and assist in high-priority deals when needed.

Mentor and coach the team, driving performance and developing their skills.

Collaborate with leadership to ensure alignment between outbound initiatives and company objectives.

Tracked KPIs and metrics to evaluate performance and identify areas for improvement.

Provided ongoing training, support, and constructive feedback to the team for continuous growth.

This position is part of the Operations & Strategy team and reports to the COO

A passionate and dedicated QA Specialist. You take pride in delivering high-quality software and have a keen eye for detail. You are proactive, always looking for ways to improve, and adapt easily to changing circumstances. Your strong problem-solving skills and commitment to excellence drive you to ensure every product functions flawlessly and provides a top-tier user experience. The ideal candidate thrives in a fast-paced environment and is always striving for continuous improvement

So, what will you be doing all day?

Develop automated test cases in order to increase coverage of our regression for native app
Help us improve our native automation infrastructure and make it more stable
Take part in the testing life cycle of our product, from planning to execution
Build automation cover for different aspects of our system and alert which high-risk areas in the system are not working properly
Develop and maintain API automated test cases
Help us improve customer experience