The Program Manager will support our technology deployments and roadmap, as we continue to grow and expand the company, creating an operational framework to support the management and communication of our product and R&D functions, aligning to strategic objectives, whilst driving operation efficiency and change across the CTO group.
As part of this undertaking, help define and build our CTO group strategies and governance, working closely with leaders across the company to affect positive, sustainable change.
Three areas of focus:
* Working alongside Product, R&D, Architecture (and DCS) to provide operational frameworks across the CTO office.
* Programme management of our product to delivery, scaling skill set across Scrum and PMO functions.
* Change management across the technology organization, supporting internal innovation initiatives.
Key objectives:
* Provide a common framework for all CTO functions, driving consistency and open communication across the group.
* Align the technology strategy to the Product Strategy.
* Create a data -driven mindset across the CTO group - leveraging Agile principles, and values.
* Manage cross-functional programs and create a control framework to provide optics on key initiatives and deliverables.
* Ensure that operations are coordinated and completed within the set deadline and available budget - tracking these metrics with the support of the department leads.
* Support clear communication of the Product roadmap, by geography and market.
* Provide an open platform for the CTO group to raise initiatives, and support/own the implementation.
* Provide a program mindset to the discussion, in support of the roadmap delivery, against the desired KPIs.
* Support internal innovation, applying metrics for success and tracking learnings.
* As part of the management team, responsible for delivery against agreed KPIs and reporting effectively to this stakeholder group.
* Support change management processes in the CTO organization to ensure successful transition and maximum efficiency.
You will be responsible for the following:
* Collaborate with the leadership team to develop and roll out policies, procedures, and guidelines that align with the organization's global standards and local regulations.
* Manage the cross-functional strategic initiatives for Technology Operations and create a control framework to provide optics on key programs and initiatives.
* Collaborate with engineering leadership and facilitate the execution of organizational strategies by translating high-level organizational strategies into tactical and operational goals.
* Provide periodic (daily/weekly) incident reports to key stakeholders with root causes, corrective actions, and summary of activities highlighting common categories/trends to enable leadership to invest in appropriate areas.
* Review and standardize engineering practices across Technology Operations.
Requirements: This position is open to all candidates.