לוח משרות דרושים מנהל הפצה, לחיפוש זה נמצאו 208 משרות

We are looking for an enthusiastic RMA Specialist to join our team!

The essence of the role: responsible for the Return Material Authorization (RMA) process, commercial logistics return of products/exchange to the customer in accordance with company policy, while coordinating and communicating with the customer and the various departments.

Responsible the entire RMA lifecycle- from customer request to product delivery and return/exchange handling
Prepare quotations and process purchase orders in the ERP system
Coordinate between customers, logistics, sales, and production departments
Track schedules, monitor risks, and proactively resolve delays
Manage return budgets and monitor returned products in production
Maintain accurate records of customer complaints and RMA cases
Provide ongoing process updates and ensure compliance with company procedures
Generate and analyze regular reports for management
Monitor and follow up on tasks within the Quality department
Assist in the preparation of activity summaries and performance reports
Support ongoing improvement initiatives and ensure adherence to quality standards

We are looking for a Vendor Manager to own the end-to-end relationship with our component and sub-system vendors - starting with Optics suppliers and expanding to future strategic partners.
This is not a buyer role and not a narrow technical position. You will be the single point of accountability between and each vendor: commercial governance, supply continuity, quality oversight, NPI execution, and RMA management - all in one role.
You will work closely with Engineering & Quality, Global Supply Chain, and Planning, and report to the Director of Global Supply Chain.
What You'll Do:
Vendor Onboarding
Lead end-to-end onboarding of new vendors - technical qualification, internal and external commercial setup, quality baseline, and NPI readiness
Coordinate qualification audits (PPAP/FAI) and production readiness reviews before first shipment
Commercial Management
Own pricing, capacity commitments, payment terms, and contracts for each managed vendor
Drive quarterly business reviews (QBRs); act as the primary escalation point for commercial disputes and supply deviations
Maintain alternative source qualifications and business continuity plans
Forecast, Supply & Delivery
Receive MPS / forecast from planning and drive delivery execution with vendors against committed timelines
Track delivery performance; proactively surface shortages and capacity issues with mitigation options
Manage vendor liability: consigned inventory, write-off decisions, aging stock
Quality & Technical Governance
Own vendor quality KPIs (FPY, DPPM, corrective action closure); coordinate resolution between vendor, Engineering, and Quality
Track engineering changes (PCN) and manage vendor NPI participation across EVT, DVT, and PVT builds
RMA & Field Returns
Manage field returns to vendor: return authorization, failure analysis coordination, and replacement shipment tracking
Ensure 8D root cause closure and feed learnings back into production