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We are looking for an customer-oriented service representative to provide product/services information and resolve emerging problems that our players face within the game.
Responsibilities:
Ensure high service standards and maintain customer satisfaction by providing effective solutions & alternatives to players.
Identify and analyze recurring issues and trends by working with other departments until resolution
Achieve an optimal support experience by continuous improvement and knowledge sharing initiatives.
Work in a dynamic, team-focused environment with great freedom, career development, and benefits.

Are you a student that is looking for the perfect position to enter the gaming and hi-tech world?
We are looking for a diligent, customer-centric support agent to join our customer service team. You will provide product/services information and resolve emerging problems that our players face within the game.
Responsibilities:
Ensure high service standards and maintain customer satisfaction by providing effective solutions & alternatives to players.
Identify and analyze recurring issues and trends by working with other departments until resolution.
Achieve an optimal support experience by continuous improvement and knowledge sharing initiatives.
Work in a dynamic, team-focused environment with growth opportunities and benefits.

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Join us as a Junior Services Inside Sales Representative in Herzliya, Israel to do the best work of your career and make a profound social impact. As a Junior you will join our international team who directly advise customers on everything from services product features and configurations through to pricing and availability.
What youll achieve
The role of a Junior Services Inside Sales Representative, is an internal Sales role in the Support & Deployment Division of Dell Technologies. The purpose of the role is to support our internal and external Customers in delivering end to end solutions across the full Dell Technologies product portfolio. It involves developing close working relationships with your sales teams and wider stakeholders, to maximise the opportunity to sell the full Tied Services portfolio.
You will:
Act as a technical resource to help the sales organization meet its goals
Support the Services Sales Executives on a day-to-day basis by working with a set of Accounts to drive the attach of both support and deployment services.
Engage with customers to better understand their business need and strategic growth objectives to advise on the best IT solution to master their Digital Transformation journey.
Stay up to date on new technology trends and services offering and explain technical, industry and market facts to position Technologies against an alternative solution.
Increase overall Services revenue and services content rate within the Core Sales Segment.
Delivers the necessary training and education into the core sales to develop the knowledge of Dell Technologies services.
Job ID: R107251.