"Provide end-user support, resolving technical issues, and provides technical assistance for all Operating systems including Windows OS and MAC OS
* Provide remote support through phone or video.
* Working with SAAS applications (Google Apps & Office 365 - Must)
* Support for large-scale events such as all-hands meetings, meetups, etc.
* Basic troubleshooting of the local office network switches, access points, and printers.
* Set up new workstations including monitors, phones, software, and hardware.
* Monitor and work with the Help desk support ticketing system.
* Follow Help Desk procedures and maintain the IT systems documentation.
* Manage the purchase of IT equipment"
Requirements: """ Provide end-user support, resolving technical issues, and provides technical assistance for all Operating systems including MAC OS, Linux and Windows
"" Provide remote support through phone, video, or remote access
"" Working with SAAS applications (Google Apps and Office 365 - Must)
"" Support for large-scale events such as all-hands meetings, meetups, etc.
"" Basic troubleshooting of the local office network switches, wifi access points, and printers
"" Set up new workstations including monitors, phones, software, and hardware
"" Monitor and work with the Help desk support ticketing system
"" Follow Help Desk procedures and maintain the IT systems documentation
"" Maintain IT Asset Management
"" 1-2 years of work experience (or equivalent experience in the army)
"" Basic knowledge of Apple OS X (Advantage) and Microsoft OS
"" Basic knowledge of Linux is advantage
המשרה מיועדת לנשים ולגברים כאחד.