Under the supervision of the Human Resources Manager and with functional support from the Regional Head of Learning and Development (LnD) for the NAME Region in Amman, the Learning & Development (LnD) Officer is responsible for the overall deployment of learning and development activities within the Delegation. The LnD Officer plans, delivers, monitors, and evaluates existing and new learning activities. Additionally, s/he serves as an integrity relay for the delegation and actively support the promotion of new HR policies, tools, and resources. The LnD Officer works in close collaboration with HR Service Providers in Sub-Delegations to implement learning and development activities in their area of responsibilities.
Requirements: Support the HRM in conducting learning needs analysis for employees, teams, or units in coordination with HRM/HRO and the LnD team in Amman;
Coordinates nominations and prioritization of the applications for institutional trainings;
Designs, implements, and evaluates learning programs, including onboarding and training for new staff;
Ensures all employees complete onboarding and compulsory trainings within first months with ICRC;
With the support of training relays, facilitates face to face sessions whenever needed for W@ICRC, SAFE1, Code of Conduct, Integrity etc.;
Develop training programs for drivers, housekeepers, and other staff as needed and work closely with training relays for their implementation;
Supports the development and execution of new training initiatives;
Updates and leads the implementation of the Delegations training policies;
Monitoring and track development activities (development missions, IDEV, support missions, internal and external trainings etc);
Under guidance of HRM, explores and manages partnerships with external training providers;
Support the HRM in developing career path development for resident colleagues;
Identify appropriate development paths and tools including but not limited to 360;
Initiate and drive LnD activities in the Delegation/Department to support career development with the support of HR Service Providers and training relays;
Coordinate succession planning of localization/residentialisation of positions in line with institutional standards (e.g. RTF Guidelines);
Ensure middle managers get the basic HR trainings to ensure their duty as line managers (PMD, performance issues, difficult conversations etc);
Provide support in performance management to ensure both under performance and high achievers are supported and managed well.???????
Under supervision of the Head of Support, serves as the Integrity Relay for the Delegation, designing, monitoring, and implementing integrity awareness and training activities.
Acts as an active member and leader of the Delegation's Integrity and Code of Conduct facilitator Implementers community.
Supports the PAC team in improving internal communication practices, including policy implementation, and training.
Designs, writes, edits, and distributes the HR newsletter every three months.
This position is open to all candidates.
