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We are looking for a Junior NPI & Product Support Engineer to join our NPI and Product Engineering group. In this role, you will support the transition of new products from development to mass production, working closely with R&D, Operations, QA, manufacturing teams, and subcontractors to ensure product readiness and ongoing quality.
About Us:
We are a global leader in enterprise voice technology and Voice AI innovation for the digital workplace and customer experience. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center, with next-generation AI-powered voice solutions. With over 30 years of expertise and presence in more than 100 countries, we are trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across businesses worldwide.
Your mission:
Support New Product Introduction activities from development to production
Work closely with R&D, QA, Operations, and manufacturing teams to ensure production readiness
Coordinate technical activities related to product transfer to mass production
Perform troubleshooting and root-cause analysis for hardware and system-level issues
Support repair and validation processes for electronic boards and products
Maintain technical documentation and product-related records
Work with subcontractors and manufacturing partners to support product quality and delivery
Ensure alignment between hardware, software, and product configurations.

Required Senior SoC Product Engineer, Cloud
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Haifa, Israel; Tel Aviv, Israel.
About the job
Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of our direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
Responsibilities
Develop and implement strategies for high volume manufacturing of SoC products, including troubleshooting, ATE test coverage optimization, DPPM reduction, test cost reduction, power and performance assurance, and product data integration and correlation between system, ATE, and SLT.
Drive interactions with wafer fab and OSATs, own and drive checkpoints for key quality metrics.
Drive volume ramp and mass production through test program releases, volume data analytics, lot disposition, extended test time reduction, yield improvement, and RMA handling.
Support setup and maintenance of test, diagnosis, and yield analysis infrastructure, including Return Merchandise Authorization (RMA) support.
Collaborate with cross functional teams across the globe including ATE and SLT Test Engineering, Quality and Reliability (Q&R), Packaging, Supplier Management and Operations to build, deploy, and maintain a high volume manufacturing screening solution.

We are looking for an Operations Product Engineer to drive operational excellence across the full product lifecycle - from NPI transfer to mass production and legacy product support.
Key Responsibilities:
Legacy Product Ownership:
Manage and sustain legacy products throughout their lifecycle
Lead ECO processes from creation through implementation
Manage EOL activities, AVL updates, and second-source qualifications
Monitor component lifecycle, risks, and supply continuity
PLM & Documentation Control:
Maintain accurate product documentation (BOMs, drawings, work instructions, etc.)
Manage configuration control and documentation updates in PLM systems (Agile)
Ensure all production documentation is complete, approved, and current
NPI to Production Handshake:
Facilitate smooth transition of new products into mass production
Validate production readiness: BOM maturity, test plans, jigs, calibration needs, workflows
Work closely with R&D, NPI, Quality, and PE teams to ensure alignment
Collaborate with Contract Manufacturers (CMs) for implementation and verification
Production Support & Continuous Improvement:
Provide daily engineering support to production lines
Drive improvements in yield, cycle times, and work instructions
Support root-cause analyses and CAPA activities
Identify and implement process optimization opportunities and cost reduction
Test Equipment Management:
Manage test equipment and documentation for ATE test equipment
Ensure test stations and fixtures meet readiness standards
Coordinate preventative maintenance with internal teams and CMs.

We are looking for Product / Critical Component Engineer. The position will have responsibility to enhance our growing field of high speed optical Interconnect products performance, cost and quality aspects.

What you'll be doing:

The candidate will be responsible for Critical component evaluation and introduction to our interconnect products.

The candidate will work with design, HW and process groups to improve or resolve critical components aspects .

New critical component Qualification and Reliability assessment.

Evaluate High speed performance and margins of the critical component.

Run DOEs and corners samples analysis to evaluate system level performance under different use scenarios.

Set automation tools and monitors to control critical components introduction to the manufacturing line.

Implement new screening methodologies to ensure MLNX quality standards.

Investigation of reliability issues at the CM and Customers sites.