we are looking for a Implementation Specialist.
The Implementation Specialist is responsible for implementing our clients' business processes on platform. He/She will be responsible for interacting with clients daily and internal teams to ensure that clients have the solutions needed.
The ideal candidate is highly detail-oriented with a hands-on approach, tech-savvy, and organized, with excellent communication and customer-facing skills, and has a passion for excellence, innovation, and success.
Once trained on the platform, the Implementation Specialist will quickly start working directly on client projects and with our cross-functional teams utilizing the team's best practices.
Responsibilities:
Accountable for end-to-end Implementation of clients' processes on the platform.
Own the Implementation lifecycle hands-on (requirements, planning, configuration/development, deployment, testing, and monitoring)
Analyze and proactively drive forward solutions
Provide proactive customer service to clients and partners in an articulate, positive, and informative manner
Understand platform and collaborate with Product and R&D team to identify and communicate technical services and solutions
You will wear many hats, work independently, as well as a team player within a growing team
Requirements: Experience with JavaScript, CSS, HTML, Python
Bachelor's degree in Industrial Engineering and Management or related fileld
Relevant hands-on technical experience - A Must
Fluent English & Hebrew speaker (verbal and written)
Strong problem-solving skills, adaptable, proactive, and willing to take ownership.
Self-organized, detail-oriented, and process-driven.
Self-learning individual who loves to pass on his knowledge to others.
Strong attention to detail and the ability to effectively articulate technical challenges and solutions
Ability to learn quickly in a fast-pasted environment, while working with departments best practices
Experience working with technical customers - a significant advantage
Availability to work according to U.S. working hours (Monday-Friday)
This position is open to all candidates.