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We're looking for a Creative Specialist to join our team. In this role, youll shape the player experience from the first spark of a concept to final execution. You will be our AI pioneer, driving innovation by implementing AI-powered workflows for both narrative and visual content, while continuously pushing the boundaries of storytelling and visual excellence.
Responsibilities
Develop and implement AI-driven processes for narrative creation, visual content generation, and storyboarding
Lead brainstorming sessions and transform raw ideas into polished concepts and storyboards using cutting-edge creative tools
Constantly explore, test, and integrate new AI tools and creative methodologies to optimize workflows and boost team efficiency
Write captivating and unique copy for all game content - from event narratives and mini-games to push notifications and UI pop-ups
Oversee the games narrative direction, ensuring the creative vision aligns with brand identity and player expectations
Work closely with Designers, Product Managers, and Monetization teams to align creative output with product goals and KPIs.

Alice is looking for an experienced Marketing Automation Specialist with a solid background in marketing tech-stack management, digital marketing channels, and marketing operations. This role is essential for streamlining our marketing efforts by ensuring alignment between organization goals and systems, and improving the quality and velocity of our marketing activities. The ideal candidate will be responsible for
* Marketing Tech-Stack Management - oversee and optimize our marketing systems and tools (including CRM systems, email marketing platforms, event platforms, analytics tools), and work collaboratively with the revops team for seamless integration, enhancements.
* Data Management and Analytics - ensure data quality and compliance. Analyze data and performance metrics to identify trends, patterns, and opportunities for improvement, and provide insights and recommendations to the leadership team.
* Lead Management - Manage the lead generation and lead lifecycle processes (creation, optimization, data flow, etc.)
* Campaign Management - manage operational processes and automations, including setting up forms, automated emails, UTMs generation, testing, data import and analysis.

About Alice:
Alice is a trust, safety, and security company built for the AI era. We safeguard the communicative technologies people use to create, collaborate, and interact—whether with each other or with machines. In a world where AI has fundamentally changed the nature of risk, Alice provides end-to-end coverage across the entire AI lifecycle. We support frontier model labs, enterprises, and UGC platforms with a comprehensive suite of solutions: from model hardening evaluations and pre-deployment red-teaming to runtime guardrails and ongoing drift detection.

Hybrid:
Yes

Were growing rapidly, and seeking a highly motivated Senior Product Content Writer to advance our UX writing, documentation architecture, strategy, and design. If you have a passion for writing and you're excited to have an impact on a platform used by some of the biggest names in tech, we want to meet you! This is an opportunity to join a team thats defining its content strategy, with a vision towards creating a model that becomes the industry standard. Youll be working for an amazing offering in a growing market and working with a team of experienced product managers, engineers, and designers.
Your day-to-day will include:
Owning and managing all the content needs for your product pillar
Working with product managers, engineers, and designers to create concise, clear, and helpful microcopy
Providing UX/UI content and feedback in the product areas you are responsible for
Supporting the documentation of Help Center articles
Creating user assistance for Gongs features, including product tours and sidebar content
Helping to define and maintain the Content Team Style Guide, design system, and other team assets
Monitoring and responding to internal and external feedback channels to address customer needs and define content priorities
Staying up-to-date with market trends and finding new ways to showcase content that fits our global audience

In this role, youll manage the Enterprise sales cycle while working closely with Account Management and Ads teams to scale our companys Ads and Promotions offering across restaurant Enterprise
Day-to-day in this role youll:
Own the full Ads & Promo sales cycle within your Enterprise portfolio, including opportunity identification, meetings, proposals and ongoing guidance and support
Lead commercial conversations with restaurant Enterprise, franchisees, and senior decision-makers, building long-term strategic partnerships
Create tailored advertising and promotion solutions based on merchant goals, operational realities, and performance data
Extract, analyze, and interpret campaign results, translating insights into clear, actionable recommendations for sustainable growth
Collaborate closely with local Ads and Enterprise teams, sharing insights and best practices
Act as a knowledge partner by supporting, training, and motivating Account Managers to sell Ads and Promotions effectively.

As a Team Lead, youll be a key leader in nurturing and expanding strategic-level client relationships. You will oversee a regional account management team, drive revenue opportunities through upselling and cross-selling, and ensure world-class service delivery. Youll collaborate closely with internal departments and executive stakeholders to ensure client success, retention, and growth.

Key Responsibilities:

Lead & Mentor: Manage, inspire, and develop a high-performing regional Account Management team, providing coaching and support to help team members meet and exceed goals.
Client Relationship Management: Build and maintain strong partnerships with key strategic clients by understanding their business needs, goals, and challenges. Act as a senior escalation point to resolve issues and ensure satisfaction.
Revenue Growth: Identify upselling and cross-selling opportunities across existing accounts. Collaborate with internal teams to craft and implement solutions and contractual amendments.
Strategic Partnership Building: Conduct regular partnership reviews and strategic check-ins with clients to align our solutions with their evolving workforce strategies.
Service Excellence: Ensure delivery meets SLAs and client expectations through proactive management, issue resolution, and continuous service optimization.
Cross-functional Collaboration: Work closely with Legal, Operations, Customer Care, Payments, Finance, and other teams to provide seamless client experiences.
RFP & Proposal Support: Collaborate on RFPs/RFIs with Sales and leadership, contribute to compelling proposals, and participate in client presentations and interviews.
Team & Performance Metrics: Track and report on team KPIs, ensuring alignment with organizational goals and taking corrective actions when necessary.
Process Optimization: Utilize internal playbooks, CRM tools, and feedback mechanisms to improve account strategies and drive operational excellence.