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Role Overview:
Joining our team in Israel, helping our customers have a unique customer experience.
Serve as the main point of contact for our customers throughout their journey at our company.
Post-booking support according to customers needs.
Support during the trip to give a great customer experience.
Represent the voice of the customer and influence product development roadmap.
Rotating Shift Work Schedule, including weekends.

We are looking for an experienced Incident Responder to join our newly established team in Israel, and spread the power!
Responsibilities:
Investigate real-world cyber-attacks on customers cloud environments and cloud workloads, understanding their root causes and the full scope of compromise, leveraging the platform.
Perform proactive threat hunting to identify undetected cyber-attacks and cloud threats within customer environments.
Collaborate with customer teams during engagements to effectively respond to threats.
Develop and deliver professional engagement reports, including high-level summaries and deep dives into technical findings.
Develop and document incident response methodologies, best practices, and standard operating procedures tailored to cloud environments and cloud workloads.
Collaborate with the threat research and engineering groups to refine and enhance incident response detections, tools, and features, based on real-world investigation experiences.

You will lead our field marketing, content, and social presence across the board. You will build the programs that bring the cloud alliance ecosystem together, shape the narrative that positions us as the category leader, and grow the voice of our leadership in the market. It is a high-ownership, high-visibility role, working directly with our leadership at the center of Israels cloud and cyber ecosystem.
What Youll Own
Events & Community
Lead our events strategy across meetups, executive roundtables, webinars, and conference activations.
Grow our cloud alliance community, the largest of its kind in Israel, bringing together the cloud partnership leaders of the countrys top tech companies.
Content & Editorial
Own the content strategy and editorial calendar across all our company channels: blog, LinkedIn, newsletter, case studies, and webinars.
Build content angles, narratives, and storylines that shape and support campaigns, launches, and GTM priorities.
Social & Thought Leadership
Lead our social presence, with LinkedIn as the primary channel.
Build the thought leadership of our leadership team and the brand across the market.

We are seeking a talented Campaign Manager with proven experience in managing large-scale, complex media campaigns. In this role, you will take full ownership of significant media budgets, lead execution across multiple platforms, and generate business impact through data-driven insights. You will also collaborate with cross-functional teams, and leverage AI to push innovation in campaign management. If you’re into driving business growth to high-profile brands through sharp and sophisticated digital activity – Let’s talk!

Responsibilities:

* Creating, managing, and optimizing campaigns on Google, Facebook, Taboola, Outbrain, DV360 and more.
* Managing budgets, performance, and audience targeting.
* Developing and implementing multi-channel marketing strategies.
* Working with big brands in the Israeli market on high-scale budgets.
* Overseeing full-funnel marketing activity.
* Developing, designing, and editing content.
* Creating marketing materials such as posts, banners, stories, and newsletters.
* Managing on-site data and marketing automation processes.
* Applying AI-driven tools and methodologies to enhance efficiency, improve insights, and solve challenges faster.

We are seeking a talented Campaign Manager with proven experience in managing large-scale, complex media campaigns.

In this role, you will take full ownership of significant media budgets, lead execution across multiple platforms, and generate business impact through data-driven insights. You will also collaborate with cross-functional teams, and leverage AI to push innovation in campaign management.

If youre into driving business growth to high-profile brands through sharp and sophisticated digital activity - Lets talk!

Responsibilities
Creating, managing, and optimizing campaigns on Google, Facebook, Taboola, Outbrain, DV360 and more.
Managing budgets, performance, and audience targeting.
Developing and implementing multi-channel marketing strategies.
Working with big brands in the Israeli market on high-scale budgets.
Overseeing full-funnel marketing activity.
Developing, designing, and editing content.
Creating marketing materials such as posts, banners, stories, and newsletters.
Managing on-site data and marketing automation processes.
Applying AI-driven tools and methodologies to enhance efficiency, improve insights, and solve challenges faster.

As we grow across Israel and the U.S., we're looking for an HR & Talent Acquisition Manager to build the team behind mission. This is a high-impact, hands-on role where you won't just be posting job ads - you'll be finding and closing the people who make mission real.
What You'll Do
Own Talent Acquisition: Run full recruiting funnel - sourcing, screening, interviewing, and closing - across Israel and the U.S., for roles across development, product, and marketing
Build the Employer Brand: Shape how candidates experience from the first message to the offer, keeping our careers presence and outreach as sharp as our product
Build the People Infrastructure: Set up and maintain onboarding, benefits, and compensation structures for a two-country team, replacing ad hoc with real process
Navigate Cross-Border HR: Handle the HR and employment realities of a team split between Israel and a growing U.S. presence, partnering with legal and finance where needed
Partner With Leadership: Work directly with leadership on headcount planning, org design, and comp benchmarking tied to our growth and fundraising milestones

We're looking for a Junior Client Success Manager to join our Client Success team in Tel Aviv.
What Youll Do:
Build and maintain a strong relationship with the advertisers on a day-to-day aspect as well as providing strategic planning for their growth
Manage campaigns, analyze, and optimize performance to meet ROI goals
Analyze data from multiple platforms for decision making
Build and maintain strong relationships with cross-functional teams, collaborating closely with Publisher Relations, Sales, Business Development, Technical Operations, Finance, and Product to drive shared goals.
Build tailored strategies for each client in order to maximize their monthly budgets
Identify and drive new business opportunities, expanding and deepening both new and existing advertising relationships - bringing a sales-oriented mindset to every client interaction

As a Project Manager at our company, you will be responsible for managing the successful execution of large scale pilot launches and ongoing relationships with our clients worldwide.
You will work closely with internal cross-functional teams, including Sales, Field Engineering, Support, Product, and R&D to ensure that all pilot milestones are achieved on time, in accordance with our contractual obligations, and to the clients satisfaction.
This is an excellent opportunity for a highly motivated, business-oriented, individual looking to continue their career in project management at a global growing startup thats revolutionizing the restaurant industry.
This is a hybrid position - our offices are based in Tel Aviv.
Key Responsibilities:
Get things done: Be the internal lead for successful pilot execution. Liaise with all internal stakeholders, technical, sales and operations to get things done, on time and within budget.
Lead our pilots to success: Serve as the main point of contact and escalation point for external corporate clients, providing regular updates on progress, addressing concerns, setting timelines, and managing realistic expectations and deliverables.
Be the face of our company: Lead all internal and external meetings. You will represent our company to our external corporate clients.
Continuous Improvement: Contribute to process improvement initiatives, sharing insights and suggestions to enhance project management practices within the company. Identify organizational learning opportunities for continuous improvements.
Manage a remote team: Lead, mentor, and motivate a remote customer success team, fostering a culture of collaboration, accountability, and exceptional customer focus.
Build relationships: Build lasting professional relationships with customers to create the right trusted environment for a successful joint project execution and business expansion.

Were looking for a proactive, customer-focused Support Specialist to join our growing team in Israel. In this role, youll work directly with customers around the world, solve real-time challenges, and collaborate closely with Product, CX, and R&D teams to deliver an exceptional customer experience.
If youre tech-savvy, curious, and enjoy helping people in a fast-paced startup environment - wed love to meet you.
Responsibilities:
Troubleshoot and resolve technical issues, ensuring quick and effective solutions to enhance customer satisfaction.
Develop and implement strategies to improve support operations, including creating helpful content and guides for both customers and team members.
Proactively engage with customers to optimize their account usage and product experience, guiding your team to do the same.
Act as a trusted advisor to key clients, offering clear, friendly, and professional responses to inquiries while leading the team by example.
Fostering an environment of continuous improvement and high performance.
Monitor and report on key performance indicators (KPIs) to ensure customer satisfaction targets are met or exceeded.
Collaborate with cross-functional teams to relay customer feedback and identify opportunities for product improvement.

Were looking for a hardworking, driven individual with superb energy, passion and initiative for growing and managing business. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within Digital Native Business in Israel. Were looking to speak with candidates based in Israel, and who can be in the office 1 or 2 days a week for our hybrid working model.
Position Expectations/Role Responsibilities/What youll do
Proactively, identify, qualify and close a sales pipeline
Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
Build strong and effective relationships, resulting in growth opportunities
Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes
Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

Were looking for a hardworking, driven individual with superb energy, passion and initiative for growing and managing business. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within Digital Native Business in Israel. Were looking to speak with candidates based in Israel, and who can be in the office 1 or 2 days a week for our hybrid working model.
Position Expectations/Role Responsibilities/What youll do:
Proactively, identify, qualify and close a sales pipeline
Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
Build strong and effective relationships, resulting in growth opportunities
Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes
Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

As a Customer Service Legal Support Advisor - Hebrew, you will be at the forefront of protecting our brand reputation and resolving complex legal issues that impact our travelers and partners. Operating from our Tel Aviv office, you will investigate high-risk claims, represent the company in small-claims court, collaborate closely with internal and external stakeholders, and use your expertise to deliver equitable, 'win-win' solutions. In this dynamic role, you will analyze trends and proactively manage cases to ensure we uphold our commitment to an exceptional customer experience. If you are a pragmatic problem solver with a passion for customer advocacy and compliance, we want you on our team.

Key Job Responsibilities and Duties

Represent us in person during small-claims court proceedings in Israel.

Ensure timely and professional case management of high-risk or complex claims and complaints arising from travelers or partners to prevent negative brand and financial impacts.

Build and maintain strong stakeholder relationships by liaising with third parties (e.g., consumer unions, lawyers, and attorney general offices) acting on behalf of the customer.

Work collaboratively with internal departments to conduct diligent investigations, obtain relevant information, and escalate issues when necessary.

Take appropriate actions regarding fines, sanctions, invoice handling, and creating payments in line with procurement standards.

Provide accurate, valid, and complete information while ensuring communications adhere strictly to privacy regulations.

Serve as a subject matter expert, handling cases that deviate from standard procedures and analyzing data to identify trends that improve the overall customer experience.

We are looking an experienced Payroll Specialist to join our payroll team in Israel.
The Payroll Specialist will be working with the Payroll Controller to prepare payroll in Israel.
Responsibilities:
Taking part in preparation for 600+ employees in Israel, supporting end-to-end payroll, including reporting and payment of social benefits, under the management of the Payroll Controller
Handling onboarding and termination of employees
Taking care of employee payroll deductions/reimbursement and communication with pension insurance agents
Responding to employee payroll inquiries and providing exceptional customer service in Hebrew and English
Collaborating with HR and other departments to ensure accurate and consistent payroll practices
Performing monthly payroll reports analyses
Responsible for employee attendance and relevant reporting.

We are looking for a Call Center Sales Training & Performance Manager to join our team!
The ideal candidate is someone who's passionate about developing people, driving sales excellence and creating real business impact.
Your job is to improve sales performance, develop sales representatives and implement sales processes across our sales contact centers.
Responsibilities:
Lead the implementation of sales processes and performance improvement initiatives while working closely with sales representatives across our sales contact centers throughout Israel.
Build, improve and implement high-quality sales scripts and sales methodologies.
Lead initiatives to improve sales quality and customer interactions.
Define sales KPIs and targets, analyze performance reports and trends, and drive continuous improvement initiatives.
Identify opportunities to optimize processes through innovation, automation and AI tools.
Coach, train and support the professional development of sales representatives.

we're redefining what the workplace can be. Founded in 2014, Mindspace has grown into one of the world's leading premium flexible workspace providers, operating nearly 50 locations across Europe, the US, and Israel. More than beautifully designed workspaces, we are a hospitality-driven company built around exceptional service, inspiring environments, and vibrant communities. Our success has been built by ambitious people who care deeply about creating remarkable customer experiences, developing outstanding teams, and constantly raising the bar. As we continue to grow profitably and expand our global footprint, we're looking for leaders who want to shape the future of work-not simply manage it. Why This Role? This is one of the most influential leadership roles at Mindspace. As Managing Director, Israel, you will lead one of our largest business units with full ownership of commercial performance, profitability, operations, Customer Experience, and long-term growth. Your mission will be to strengthen an already successful business by accelerating commercial performance, increasing profitability, optimizing the existing portfolio, and identifying new growth opportunities. As a member of Mindspace's Global Leadership Team, you'll partner closely with the COO and executive leadership to shape company-wide strategy while driving the continued success of our Israeli market. Key Responsibilities
* Own the overall performance and full P&L responsibility for Mindspace Israel.
* Define and execute the long-term business strategy for the Israeli market.
* Drive sustainable revenue growth, profitability, occupancy, portfolio performance, and member retention.
* Lead commercial strategy, pricing, sales performance, and go-to-market execution.
* Develop and inspire a high-performing leadership team while fostering a culture of accountability, collaboration, and excellence.
* Ensure operational excellence and deliver an exceptional hospitality-driven Customer Experience across all locations.
* Build strategic relationships with enterprise customers, landlords, developers, investors, brokers, and key business partners.
* Identify, negotiate, and execute strategic real estate and business development opportunities.
* Partner closely with global leadership to execute company-wide strategic initiatives and share best practices across markets.
* Represent Israel as a member of Mindspace's Global Leadership Team.