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we are looking for a Product Support Engineer, Team Lead.
As a Product Support Team Lead , you will play a critical leadership role within our Product Support organization, reporting directly to the Director of Support Engineering. In this role, you will lead, mentor, and develop a team of Product Support Engineers while serving as a senior escalation point for complex customer issues.
You will combine strong technical expertise with people leadership to ensure exceptional support experiences for our customers. You will drive operational excellence, oversee escalated cases, contribute to process improvements, and partner closely with cross-functional teams to support ' identity security solutions.
The ideal candidate brings a deep technical background, knowledge of Active Directory and identity technologies, proven leadership experience, and a passion for helping both customers and team members succeed.

We're hiring a Director of Data to lead data function and build our data into a
real competitive moat. You'll report to the CPO, manage and grow our lean data team, and
partner across the leadership table. The role is roughly 70% Build & Operate, 30% Lead &
Influence in year one, shifting toward 50/50 as the team scales.
What you'll do:
Lead and grow our data team. Set direction, raise the bar, make their job better.
Make self-service analytics real across First Connect, so every leader gets to their
answers without queuing behind the data team.
Create a contracts-based partnership with the engineering teams producing source data.
Build a core proprietary data asset that powers our internal and partner-facing
experiences and anchors real conversations with our carriers.
Own the data infrastructure roadmap and the question of how we evolve our data
engineering investment over the next 12-24 months.
Define how AI gets leveraged across our data stack and analytical workflows.
Be the data partner the leadership team actually wants to call.

We are looking for a Senior Product Manager, Insurtech Platform to lead and grow a new team that owns the surfaces every other team builds on: the agency and producer structure, compliance, sign-in, my account, and role-based access in our admin portal. Think of it as the operating system for insurance agencies.
Your headline initiative is rebuilding the platform to serve bigger agencies, and to grow with every agency as it grows. A disproportionate share of our revenue already comes from our largest agencies, and they operate as full organizations with many producers and roles, while today's platform is optimized for an individual agent. You will drive the platform strategy and execution for closing that gap: leading the migration to an agency-to-producer structure with richer roles and coordinating the broader cross-team product roadmap, so that a large agency gets a great experience on day one and a growing agency never outgrows us.
That initiative is the headline, not the whole job. Compliance, sign-in, and account management are durable, revenue-bearing domains that every agent touches, and they need product leadership in their own right. You'll partner closely with design, engineering, and our US-based business team, balancing compliance requirements, technical constraints, and long-term platform opportunities.
This is a hybrid role based in Israel, with partial working-hours overlap with U.S. Pacific time.

we are looking for a UX/UI Designer.
What You'll Do
- Own end-to-end design - research, flows, wireframes, hi-fi, prototypes, handoff, QA.
- Evolve the design system - components, tokens, patterns, motion.
- Design the AI-Worker experience - plans, steps, approvals, explainability, error states, trust signals.
- Run usability testing with real customers (operators, not designers).
- Partner daily with PMs and engineers; push back when the tradeoff is wrong.
- Contribute to brand and marketing surfaces when needed.