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we are looking for a Enterprise Account Executive.
Were putting an AI architect inside the firms that design the built world. As an Enterprise Account Executive, you own the full sales cycle into architecture and AECO enterprises: building relationships with principals and design-technology leaders, running compelling live demos of Frank on their own work, and closing partnerships that put on the critical path of production.
What youll do:
Own a pipeline of enterprise architecture firms from prospecting through close.
Run a consultative, value-led sales process: map each firms documentation pain to concrete Frank ROI.
Orchestrate live, project-specific demos with our solutions and domain teams.
Be the voice of the market internally, shaping how we package and position Frank.

Required Technical Support Specialist - Student Position
Description
Come Join us as a member of the Technical Support Team and part of our Operations, where you will take part in facilitating and managing technical support and monitoring.
Main Responsibilities:
Being part of our customer facing team responsible for technical support and troubleshooting
Working in a 24/7 support hours' shifts
Gathering detailed technical information as needed and investigating issues to solve problems, evaluate and escalate priority issues as needed.
Spotting common trends and underlying problems
Providing reliable resolution of critical and high impact problems for customers
Updating self-help documents so customers/employees can try to fix problems themselves
Working closely with our developers and technical teams to solve customers problems efficiently and improve our product
Creatively suggest and build software work-around solutions, including occasional scripting/ coding and customizations
Part and full-time/ weekends position available.

We are looking for an SDR to join our Expansion team in Tel Aviv. The role includes identifying potential businesses, creating initial contact, opening doors, and scheduling high-quality meetings for the sales team. This is a dynamic role that combines phone outreach and business research. It is a great fit for someone who loves sales, knows how to create good conversations, is not afraid of targets, and wants to grow in the world of Business Development and Sales.

What Will You Do
Identify and map relevant businesses in Tel Aviv by area, category, and business type.
Reach out to restaurants, markets, cafés, and local businesses.
Understand the business needs of potential partners and present initial value proposition.
Schedule high-quality meetings for the sales team.
Manage and track leads in the CRM system.
Work closely with the sales team.
Update lead status, business potential, and future opportunities on an ongoing basis.
Meet weekly and monthly targets for calls, scheduled meetings, and qualified leads.

We are looking for a highly motivated Product Manager to join our team and contribute to the development of our mobile SDK solutions. This role is ideal for someone with a strong technical background, excellent analytical skills, and a passion for building innovative products in a fast-paced, B2B SaaS environment.
What Youll Be Doing:
Support the product lifecycle for our Mobile and Web SDKs, from requirements gathering and design through development, rollout, and post-launch improvements.
Collaborate closely with Engineering, Solution Engineering, Program Management, Customer Success, and other cross-functional teams in an agile environment to define and prioritize product capabilities.
Work directly with customers and internal stakeholders to understand technical challenges, gather feedback, and translate business needs into product requirements.
Participate in customer meetings, technical discussions, implementations, and feature validations to ensure successful product adoption.
Write clear product specifications, user stories, and acceptance criteria for engineering teams.
Analyze customer feedback, market trends, and competitive insights to support data-driven product decisions.
Utilize AI-powered and agentic tools to create product artifacts (requirements, user stories, specifications, release documentation, etc.) and automate product management workflows.
Collaborate with engineering teams using AI-assisted and agentic development tools to improve communication, accelerate delivery, and enhance product quality.
Participate in agile ceremonies, including backlog grooming, sprint planning, and retrospectives.
Support go-to-market activities, including product documentation, release notes, internal enablement, and customer-facing materials.

As a Real Time Operations Manager - Haifa, you will be responsible for leading, supervising, and optimizing the performance of the RTO Agents team. You will ensure operational excellence by monitoring live activities, managing real-time escalations, supporting couriers and partners, and guaranteeing the smooth execution of all orders. Your role is crucial in safeguarding service reliability and enhancing the customer experience across operational areas.

What Will You Do
Lead and manage a team of Real-Time Operations Agents to maintain service stability 24/7.
Monitor operations and proactively address incidents and bottlenecks.
Support agents in decision-making and escalate critical operational issues when necessary.
Manage workforce scheduling to ensure continuous coverage, including weekends and holidays.
Develop and enforce SOPs (Standard Operating Procedures) for RTO.
Analyze operational KPIs, identify areas for improvement, and implement corrective actions.
Coordinate cross-functionally with the Ops, Fleet, and Partner Management teams to ensure aligned execution.
Train, coach, and develop RTO Agents to maximize their performance and career growth.
Prepare operational reports and insights for senior management.
Drive continuous improvement initiatives to enhance operational efficiency and responsiveness.

We are looking for a proactive and skilled Software Infrastructure Developer with a strong Agentic AI focus to join our team. In this role, you will design and build the infrastructure, tooling, and AI-powered automation that keep our engineering systems reliable, scalable, and intelligent.
You will be responsible for embedding GenAI and agentic capabilities into our internal developer platforms and CI/CD workflows - creating frameworks, libraries, and multi-agent systems that accelerate automation, improve system stability, and unlock new levels of engineering productivity. This is a hands-on role for someone who thrives at the intersection of infrastructure engineering and applied AI.
The ideal candidate brings deep technical expertise in Python (FastAPI) and/or TypeScript, Kubernetes, CI/CD (Jenkins, GitHub Actions), containerization, and cloud infrastructure - combined with hands-on experience building LLM-powered applications, agents, MCP servers, and RAG pipelines.
What you'll be doing:
AI Platform Development: Design and build internal AI platforms, reusable SDKs, libraries, tools, and MCP servers for agentic applications.
Agentic Workflow Development: Develop single- and multi-agent workflows covering planning, tool selection, delegation, state and memory management, execution, retries, fallbacks, error recovery, and human-in-the-loop approval.
AI-Powered Infrastructure & CI/CD: Integrate AI capabilities into Kubernetes infrastructure and Jenkins/GitHub Actions pipelines to improve development, testing, deployment, and operational workflows.
AI Observability & Evaluation: Implement agent tracing, prompt and tool-call logging, latency and error monitoring, token and cost tracking, regression testing, and failure analysis.
AI Security & Governance: Apply guardrails, access controls, auditability, and governance practices to ensure agents operate safely and reliably.
End-to-End Platform Ownership: Own AI platform capabilities from architecture through production and build reusable solutions that accelerate adoption across engineering teams.
Cross-Functional Collaboration: Collaborate with engineering and business teams to identify high-impact AI opportunities and translate them into scalable technical solutions.
AI Research & Innovation: Evaluate emerging AI frameworks, models, and cloud technologies and promote their adoption where they provide measurable value.

We are looking for a high-performing Senior Account Manager to own and grow strategic relationships with key national and high-potential regional partners. This role requires a sharp commercial mindset, excellent relationship management skills, and a deep understanding of how to drive partner success in a marketplace environment. You will serve as a strategic advisor to our top partners building tailored growth plans, negotiating deals, and coordinating internal teams to ensure smooth execution and long-term value creation. You will also coach and mentor junior account managers, helping to shape the future of our partner organization

What Will You Do
Portfolio Ownership: Manage and grow a portfolio of national partners. Build long-term relationships that drive partner satisfaction, performance, and retention.
Strategic Account Planning: Develop quarterly and annual success plans for key accounts, including joint growth targets, promotional strategies, menu optimizations, and marketing campaigns.
Data-Driven Optimization: Use performance data to identify gaps and opportunities. Build action plans to improve delivery performance, operational efficiency, and revenue per partner.
Cross-Functional Coordination: Work closely with Operations, Marketing, Content, and Customer Service teams to deliver seamless execution on all partner needs.
Contract & Commercial Ownership: Lead negotiations for renewals, upsells, exclusivity agreements, and commercial terms, ensuring HAATs interests are aligned with partner growth.
Partner Advocacy: Act as the voice of the partner within HAAT, raising feedback, aligning on product features, and supporting strategic decision-making.
Mentorship & Leadership: Support the training and development of junior account managers. Provide guidance, structure, and best practices to strengthen the team.

we are looking for a Product Manager.
What youll do:
Own a product area of Frank end to end: discovery, prioritization, definition, and launch.
Synthesize input from customers, the Frank Skills team, and research into a clear, opinionated roadmap.
Write crisp specs and partner daily with engineering and design to ship.
Define how we measure a skills quality and adoption, and iterate from real usage.

We are looking for a talented DevOps Engineer to join our team, learn, develop, and grow with us. In this role, you will work collaboratively with our RnD teams to empower the operations and infrastructure array, which is essential to support our ambitious goals.
What Youll Be Doing:
Build and maintain a scalable cloud infrastructure in Production (Azure, GCP)
Troubleshoot and fix Production infrastructure/platform issues
Proactively and continuously improve Production stability and robustness to ensure our infrastructure components are always up and available
Develop end-to-end projects in order to make our infrastructure better in large-scale including design, implementation, and ongoing maintenance.
Cost Optimization: Monitor and optimize cloud costs associated with data infrastructure and processes.